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guest services

Explore the guest services that make your visit to The Johns Hopkins Hospital comfortable and secure. From free wireless Internet access to around-the-clock security, and special services for international patients, we’ve worked to anticipate your every need. 

Our Concierge staff can help you with directions, hotels, local attractions, and special requests. We can also accommodate printing and faxing services up to 7 pages. Our Patient Representative staff can provide information and support for visitors in the Critical Care and Operating Room waiting areas. Guest Services is open Monday-Friday, from 8am-5pm.

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Maryland Patients



Traveling for Care?

Whether you're crossing the country or the globe, we make it easy to access world-class care at Johns Hopkins.

Outside of Maryland (toll free)

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Medical Concierge Services

International Patients

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Medical Concierge Services

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