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COVID-19 Update

We continue to monitor COVID-19 cases in our area and providers will notify you if there are scheduling changes. Please continue to call your providers with health concerns. We are providing in-person care and telemedicine appointments.

Learn about our expanded patient care options and visitor guidelines.

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Patient Care

Billing and Insurance

 

Financial Assistance and Payment Plans

If you need help paying your bill, you may be eligible for a payment plan or financial assistance.

In this section:

Payment Plans

We recommend that you contact your insurance provider before visiting a hospital, clinic or doctor’s office to find out what your plan covers and if you will be responsible for any part of the payment.

If you are not able to pay your bill in full, we can help you with a payment plan or you may qualify for financial assistance.

Contact our financial office at 443-997-3370 or call toll-free at 855-662-3017 if you are a patient at one of these hospitals:

  • The Johns Hopkins Hospital
  • Johns Hopkins Bayview Medical Center
  • Howard County General Hospital
  • Sibley Memorial Hospital
  • Suburban Hospital

Financial Assistance

Johns Hopkins is committed to providing financial assistance to patients who are uninsured, underinsured, ineligible for a government program or otherwise unable to pay for medically necessary care.

Financial Assistance Eligibility

You may qualify for financial assistance if you:

  • Have exhausted all insurance options
  • Have been denied medical assistance or are not eligible
  • Meet other criteria for financial assistance, which is based on information you will be asked to provide regarding your income, assets and outstanding debt

Applying for Financial Assistance

If you anticipate the need for financial assistance, please apply prior to receiving care, if possible. To determine if you are eligible, please review the Financial Assistance Policy for the applicable hospital.

Follow these instructions to submit an application:

Appendix B – Johns Hopkins Medicine Financial Assistance Application

English | Chinese | Farsi | French | Japanese | Korean | Portugese | Russian | Spanish | Tagalog | Vietnamese

Please mail your application according to the instructions. Applications are not accepted in person. After we receive your application, we will notify you whether you meet the initial requirements for financial assistance. You may be asked to provide supporting documents before the final decision on eligibility and the amount of financial assistance is made. If a balance remains after financial assistance is applied to your bill, you will have access to a payment plan.

Financial Assistance Policies

PFS035 – Effective February 1, 2020 for The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Howard County General Hospital, Suburban Hospital and Sibley Memorial Hospital:

English | Chinese | Farsi | French | Japanese | Korean | Portugese | Russian | Spanish | Tagalog | Vietnamese

Appendix A – Sibley Memorial Hospital Financial Assistance Provisions Specific to Washington, D.C., Regulations:

English | Chinese | Farsi | French | Japanese | Korean | Portugese | Russian | Spanish | Tagalog | Vietnamese

Billing and Financial Assistance Information Sheet

Patient Billing and Financial Assistance Information Sheets (Plain Language Summaries) are available for The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Howard County General Hospital, Suburban Hospital and Sibley Memorial Hospital:

English | Chinese | Farsi | French | Japanese | Korean | Portugese | Russian | Spanish | Tagalog | Vietnamese

Notice of Physicians Providing Care

If a physician is not covered under this policy, patients should contact the physician’s office to determine if the physician offers financial assistance and what that policy provides. Please be advised that this list is updated periodically and is subject to change.

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