We are experiencing extremely high call volume related to COVID-19 vaccine interest. Please understand that our phone lines must be clear for people with urgent and acute medical care needs. Unfortunately, this means we are unable to accept phone calls to schedule COVID-19 vaccinations at this time. When this changes, we will update this web site. Read more COVID-19 Vaccine Information
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At JHHC, provider education plays a core role in our collaborative relationship with the facilities and practices in our network. The training presentations below supply relevant and timely information to providers and staff about the health plans we offer at JHHC.
The training presentations give an overview of JHHC and our individual product lines as well as providing updated information on changes and additions to our plans. The presentations also outline the claims, referral, and appeals processes, and lists important numbers and resources for provider inquiries and support.
Provider Education Presentation - All Product Lines
Advantage MD Provider Education Presentation
EHP Provider Education Presentation
Priority Partners Provider Education Presentation
USFHP Provider Education Presentation
Cultural competency training is a requirement for participating providers in the Priority Partners network. HHS offers A Physician's Practical Guide to Culturally Competent Care, a free, online educational program accredited for physicians, physician assistants, and nurse practitioners. This HHS website offers CME/CE credit and equips health care professionals with awareness, knowledge, and skills to better treat the increasingly diverse U.S. population they serve. Once you have completed the training please fax a copy of your certificate to 410-424-4604.
Provider Clinical Appeal Submission Web Form
Process for Authorization Requests to a Skilled Nursing Facility (SNF)
Johns Hopkins Prior Authorization Lookup Tool (JPAL)
Provider Payment Dispute Web Form in HealthLINK
Log in to your HealthLINK account to view information on your EHP/Priority Partners/Advantage MD patients.
Log in to your HealthLINK account to view information on your USFHP patients.
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