Health Programs for Members

small steps big change

Johns Hopkins Health Plans is always looking to improve members’ health. No matter where they are on their health journey, we have programs designed to help them get where they want to go. We encourage our members to start small. SMALL STEPS, BIG CHANGE, our approach to member health, helps our members get closer to their best self, with the support they need, when they need it.

Care Management

The Care Management team offers various services to help members manage chronic health conditions, recover from serious illness, and make healthy lifestyle changes. We collaborate with members, their family or caregivers and their providers to assist members in learning about their health conditions, to navigate their treatment, to help remove barriers to care and to link members to resources.

We assist members in developing condition-specific self-management skills to stabilize a member’s health and are here to support all members wherever they are on the health continuum. We also provide assistance to all members as they transition from an emergency department visit or inpatient hospitalization to the community (home).

To refer a patient for Care Management services, call 800-557-6916, Monday through Friday, 8 a.m. to 5 p.m. You can also email [email protected].

Service Areas

Johns Hopkins Health Plans health programs and services are voluntary and are provided at no cost to the member. Members identified with certain needs may be automatically enrolled but are under no obligation to participate.