"The course has re-energized my interest in patient safety. The presenters were multi-faceted, with backgrounds in research, business, health care and even the military. They provided real world examples of safety initiatives outside of health care that were translatable to the hospital and ambulatory settings. I was able to network with colleagues from other institutions who were passionate about patient safety in small groups allowing for great exchange of ideas. The sessions were very comprehensive touching upon all facets of safety, including Six Sigma and Lean. I would recommend the [certificate program] to other colleagues."
– Jennifer Lenoci-Edwards, Project Manager, Partners Clinical Performance, Partners Healthcare, Needham, Mass.
“This course is extremely well-taught, engaging and entertaining. The week goes by quickly. I got what I came for – a broad overview of patient safety concepts, as well as skills in areas such as teamwork, problem-solving and design thinking from an international leader in safety.”
– Michele Follen, M.D., Ph.D., Gynecologic Oncologist, New York City
"This was one of the best run and most practical courses that I have ever attended. The week just flew by. Great instructors with practical examples, and lots of camaraderie with other participants. It was a really terrific learning experience."
– William Brooks, MD, MPH, Tampa, Fla.