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Five-Day Patient Safety Certificate Program

doctors collaborating

The Armstrong Institute's five-day Patient Safety Certificate Program immerses participants in the key concepts, tools and skills that they need to reduce preventable harm to patients, whether at the level of unit/clinic, clinical department or hospital. Learners delve into performance improvement approaches--such as Lean Sigma, Human Factors and Design Thinking--while delving into strategies to engage their organizations in this critical work. Consisting of 24 modules, the program also covers such essential topics as patient safety culture, patient-centered care, safe design principles, and interdisciplinary teamwork and communication.

Continuing education credits available. See accreditation information.

The Armstrong Institute also offers an online Patient Safety Certificate Program. To decide which is best for you, compare these programs

Upcoming Workshops

June 11-15, 2018

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August 13-17, 2018

Register Now

Cost:$3,495/participant. Group discounts of 20 percent are available when you register three or more participants.

Registration typically closes one week before the workshop start date.


The Participant Experience

  • Frequent opportunities to apply the concepts and skills to problem-solving and action-planning in realistic scenarios
  • Group activities--such as simulations, design sessions and case studies
  • A "sandbox" environment that allows testing of solutions with peers
  • Learning from peers, as well as from instructors who have led successful safety projects at Johns Hopkins, across the United States and internationally

“This course is extremely well-taught, engaging and entertaining. The week goes by quickly. I got what I came for – a broad overview of patient safety concepts, as well as skills in areas such as teamwork, problem-solving and design thinking from an international leader in safety.”

Michele Follen, M.D., Ph.D., Gynecologic Oncologist, New York City

Read what other participants are saying.

Learning Objectives

After completing this activity, the participant should be better able to:

  • Develop patient safety initiatives for real and lasting change
  • Create and sustain a patient safety culture that has patient-centered care as its linchpin
  • Use a system-based approach to identify and reduce defects in health care organizations
  • Apply evidence-based practices to develop and support effective multidisciplinary teams that work in partnership with patients and their families to improve patient safety outcomes
  • Act as a change agent in their organizations as they lead efforts to continuously learn from defects and improve patient safety and quality care by developing action plans for patient safety improvement


View list of faculty

Hanan Aboumatar, M.D., M.P.H.
Assistant Professor of Anesthesiology and Critical Care Medicine

Matt Austin, Ph.D.
Assistant Professor of Anesthesiology and Critical Care Medicine

Lauren Benishek, Ph.D.
Research Fellow

Sean Berenholtz, M.D.
Professor of Anesthesiology and Critical Care Medicine

Emily Boss, M.D.
Associate Professor of Otolaryngology - Head and Neck Surgery

Cheryl Connors, M.H.S.
Quality and Innovation Coach

Robert Hody, B.S., M.S.
Assistant Director, Lean Sigma Deployment

Eileen Kasda, M.H.S.
Senior Project Administrator

Paula Kent, M.S.N., M.B.A., R.N.
Patient Safety Specialist

Lori Paine, R.N., M.S.
Director of Patient Safety

Michael Rosen, M.A., Ph.D.
Associate Professor of Anesthesiology and Critical Care Medicine

Melinda Sawyer, M.S.N., R.N., C.N.S.
Assistant Director of Patient Safety

Carol Ware, B.S.N.
Quality Improvement Team Leader

Times and Location

Constellation Energy Building
750 E. Pratt St., 4th Floor Conference Room
Baltimore, MD 21202
Get details on parking, hotels and attractions

Days 1-4: 8:30 a.m.-4:30 p.m.
Day 5: 8:30 a.m.-3:45 p.m.

Target Audience

This activity is intended for health care professionals seeking to lead, facilitate and implement programs to improve patient safety and quality of care in inpatient and outpatient settings.


Continuing Physician Education

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Postgraduate Institute for Medicine and the Johns Hopkins Armstrong Institute for Patient Safety and Quality. The Postgraduate Institute for Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The Postgraduate Institute for Medicine designates this live activity for a maximum of 30.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Pharmacy Education

Postgraduate Institute for Medicine is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Postgraduate Institute for Medicine designates this continuing education activity for 30.0 contact hour(s) (3.0 CEUs) of the Accreditation Council for Pharmacy Education.

(Universal Activity Number - 0809-9999-17-594-L05-P)

Type of Activity


Continuing Nursing Education

Postgraduate Institute for Medicine is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

This educational activity for 30.0 contact hours is provided by Postgraduate Institute for Medicine.

Disclosure of Conflicts of Interest

Postgraduate Institute for Medicine (PIM) requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest (COI) they may have as related to the content of this activity. All identified COI are thoroughly vetted and resolved according to PIM policy. The existence or absence of COI for everyone in a position to control content will be disclosed to participants prior to the start of each activity.

Americans with Disabilities Act

Event staff will be glad to assist you with any special needs (ie, physical, dietary, etc). Please contact the Armstrong Institute Learning and Development team prior to the live event at (410) 637-7170.

Fee and Credit Request Information

A statement of credit will be issued immediately upon completing the evaluation on

For Pharmacists: Upon completing the evaluation on, your transcript information will be sent to the NABP CPE Monitor Service.