Visitor Information

Learn more about our guidelines for visitors to patients at Johns Hopkins All Children's Hospital, our clinics and outpatient care locations

Visits from families and friends can play a powerful supportive role in the recovery of our patients. It is important, however, to follow visitation guidelines to ensure the safety of your loved one and all patients throughout the hospital, our clinics and outpatient care locations.

Visiting Hours:

Visiting hours can vary depending upon which unit is being visited. Please ask about specific hours and restrictions in the unit where the child is staying.

Visiting Guidelines:

  • All visitors must present a form of government-issued photo identification (e.g. license, passport) to hospital check-in desks in order to visit patients. Any exceptions will need to be approved by Security and Clinical Leadership.
  • Up to four care partners or visitors (including siblings/minors) per hospitalized patient at a time may be at the patient’s side, space permitting. Children under 18 must be accompanied by an adult unless they are they parent of the patient.
  • In order to protect our children, please do not visit if you are sick. Germs can be spread by direct human touch or by air. We encourage you to stay at home if you have symptoms of sneezing, coughing, fever, or any other symptom common to a cold, flu or other virus.
  • Facial Coverings: As of August 1, 2023, facial coverings (masks) are required only in certain circumstances. This includes persons exhibiting signs or symptoms of an infectious disease, in areas of the facility that are designated sterile, or if the applicable person will be around a particularly vulnerable patient. This policy applies to all patients and visitors two years of age and older. Families and visitors can contact the patient’s health care team with any questions about the policy. Read the Facial Coverings for Patients, Visitors, Medical Staff and Employee Policy.
  • Please be respectful when using your cell phone. Please refrain from taking photos or video recordings unless all individuals in the photo/video (including hospital staff) consent to being recorded. Florida law requires all parties must consent to any recording. 
  • Johns Hopkins All Children's is a smoke-free campus. For the safety and health of our patients, families, staff and visitors, smoking is prohibited on our property. This includes buildings, parking lots and garages.
  • While unforeseen circumstances may lead to changes in our visitor policy, patients are always permitted to have at least one care partner with them during their hospital stay or appointment. For patients under the age of 18, this may be a parent/guardian or an adult designated by the patient’s parent/guardian. Patients over 18, including adult patients in areas such as fetal care, OB-GYN, etc., may designate their own care partner.

If our visitor policies require changes due to unforeseen circumstances, these changes will be communicated to our patient families and visitors in a timely manner.

Want more details?

Read our full visitor policy

For additional visitation policy information on the Center for Congenital Diaphragmatic Hernia (CDH) and the neonatal intensive care unit (NICU), please see below:

Things Not to Bring

Some common items should not be brought with you when visiting the hospital:

  • Latex Balloons
    Latex balloons are a choking hazard, and can trigger strong reactions in children with latex allergies. Mylar balloons make a great alternative and are available in the gift shop.
  • Flowers
    Flowers can cause strong allergic reactions in some patients just by being near them.

How to Get Here and Where to Park:

Detailed maps and directions to the hospital are available in the Maps and Locations section. Valet parking is available for a fee at the front entrance of the hospital.

After 9 p.m., parents with blue badges may park on the second-level of the garage. To access the hospital from the second level of the garage, you must enter the Outpatient Care Center and then cross the sky bridge that leads into the main hospital. The visitor elevators are located on the left-hand side.

For any safety or security issues or to ask for a ride from our security van service, please call Johns Hopkins All Children's Hospital Security at ext. 73300, or 727-767-3300. It’s a good idea to request a ride after dark. Our Security vehicles have safety belts and child restraint seats. Please use them when riding in the van. 

Maps and Locations

Important Information for Patients

Designated contact

Melissa Macogay DNP, MBA, CCRN-K, NE-BC Vice President and Chief Nursing Officer or Administrator on Call

How to raise concerns

We strive to provide our patients with the best care possible while meeting the needs of our patient families. If you have concerns or complaints about the hospital’s visitor guidelines, there are several ways you can address your concerns with us. For information on how to do so, please reach out to our Service Excellence team.

How to contact our Compliance Liaison and Privacy Officer

Johns Hopkins All Children’s Hospital does not discriminate against individuals because of race, creed, national origin, sex, age, veteran status, marital status, religion, sexual orientation, gender identity or physical or mental disability.

Johns Hopkins All Children's believes its patients and their families should be well-informed. For questions about this content, please contact our Compliance Liaison and Privacy Officer in writing or by telephone at:

Compliance Liaison/Privacy Officer
Johns Hopkins All Children's Hospital
501 6th Avenue South
Box 9505
St. Petersburg, FL 33701
727-767-4348 or 800-456-4543 x74348