Billing & Insurance Information at Johns Hopkins All Children's

Information and resources about insurance, billing, financial assistance, patient accounts, and other financial information to help you navigate the billing process

To better serve our families, Johns Hopkins All Children’s Hospital provides information and resources for parents and caregivers to help explain and simplify the billing process.

We’ll ask you to provide us with your most recent health insurance information when you call to schedule an appointment for your child and when you arrive for your child’s appointment. This helps to ensure the billing process goes as efficiently as possible.

If your insurance plan requires a referral or authorization for treatment, we ask that you provide that information to us as soon as possible. You may need to send or bring other forms with you for your child’s appointment, depending on the care he or she is receiving. The member of the Johns Hopkins All Children’s team who is working with you to schedule the appointment can answer additional questions about necessary forms.

In this section you’ll find more information about different aspects of the billing process, including requesting a self-pay estimate, financial assistance opportunities and payment plan options.

What You Need to Know Payments and Billing Assistance

Insurance Plans Accepted: All major insurance plans are accepted by Johns Hopkins All Children’s Hospital, as well as our specialty physicians. This section provides a recent list of insurance plans accepted. You should always verify with your insurance company, as specific benefit plans may limit your access.

How Much Care Costs: A number of factors can influence the cost of care. You can use the tools in this section to find an estimated cost of care. We encourage you to discuss your benefits and estimated costs directly with your insurance provider. You can also request a self-pay estimate from Johns Hopkins All Children’s before your child’s scheduled services.

Financial Assistance and Payment Plans: Financial assistance is available for patients and families who qualify. Several interest-free payment plans are available.

Paying Your Bill: There are several ways to pay your bill, including online bill pay. Itemized bills are available upon request.

Billing FAQs and Definitions: Find answers to some common questions about the billing process, and further explanation of some words and phrases you may encounter during the billing process.

No Surprises Act: Learn about a new right you have as a patient.

Ready to pay your bill?

This section explains how to pay your bill from any Johns Hopkins Medicine care facility. For your convenience, your professional physician charges and hospital-based facility charges come on a single billing statement that will show your cost share for the services you received. You will not get a bill if the insurance has covered the full cost of the services.

Pay online now

Request estimate

Questions about your bill? Contact Us.

If you have questions about your bill, please call customer service at 1-855-662-3017. Representatives are available to speak with you Monday through Friday, 8:30 a.m. to 4:30 p.m. (Eastern Time).

Financial Assistance Information

For patient families with questions about financial assistance opportunities
Phone: 1-855-662-3017
Email: [email protected]
Learn more about financial assistance

Patient Estimate Request Line

For cost-of-care estimate requests, including self-pay estimates
Phone: 844-986-1584
Request a self-pay estimate

Patient Itemized Bill Request Line

For patient families to obtain copies of the performed service(s)
Phone: 1-855-662-3017

Masks Strongly Recommended but Not Required in Maryland

For Patients and Families