Frontline Crisis Leadership Training Resources
The Office of Well-Being Crisis Leadership training and resources were originally developed to support frontline leadership during the COVID-19 pandemic. The content is currently being reworked to include new research and design to support our leaders in future times of crisis. We are working hard to make these materials available in early 2024.
If you have any questions please contact [email protected]
The Office of Well-Being has developed Crisis Leadership training and resources to support frontline leaders during the COVID-19 crisis. These resources include an introductory training, a series of short videos on applying the crisis leadership principles in practice, virtual office hours and other guidance documents.
START HEREGuidelines for Frontline Crisis Leadership at JHM during COVID-19
In this video, Dr. George S. Everly Jr introduces key concepts in frontline crisis leadership:
- The Phases of Psychological Response to Disaster and the behaviors leaders may observe in each phase.
- The Four Pillars of Resilient Leadership in Times of Crisis
- Ten Principles of Crisis Leadership
Dr. Everly also introduces the coordinated Johns Hopkins Medicine resources for psychological support and care.
Download training handouts
There are three handouts to support learning:
- Crisis Leadership Training Handout: all training slides and additional notes on applying the principles in practice.
- Supporting Deployed Staff, Trainees and Faculty, and Those Working with Unfamiliar Patient Populations: provides guidance for frontline leaders holding check-in conversations during COVID-19
- Supporting the Health and Well-Being of JHM Faculty and Staff: sharable handout describing the coordinated support services available to staff
Learn More About Applying the Ten Principles in Practice
After reviewing the introduction, watch the short videos in any order. Please select principles that are of most interest or relevance to you.
In this video, Dr. George S Everly, Jr. and Dr. Carolyn Cumpsty-Fowler discuss the importance of recognizing that this crisis is a marathon, not a sprint. They emphasize the importance of leaders being decisive, as well as transparent when they need to update guidance as new evidence becomes available.
Ask Questions or Share Suggestions
Virtual Office Hours
We offer 30-minute office hours by appointment during which you can ask questions or learn more about how to apply these principles in practice. We recommend attending with members of your team who are supporting you in applying these principles in your leadership setting.
With questions, suggestions or stories of your successes.
Nurse leaders, please add Nursing as first word in subject line (Nursing – Subject)