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Work Environment

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Systems, processes, and practices that promote employee health, and support effectiveness and efficiency, positive interpersonal interactions, and work-life integration.

Sprint EHR Training

A work efficiency initiative that brings Epic experts to individual hospital clinics for two weeks of focused team-based and one-to-one training. The Sprints are designed so that people are get relevant training in the production environment, with solutions tailored to their needs. The program, modeled after one at the University in Colorado, will be piloted this year in General Internal Medicine and Dermatology Clinics at Green Spring Station.

Dragon Medical One

The medical transcription software was one of the first initiatives announced by the office, and now has about 1,500 consistent users. Clinicians say the voice recognition tool seamlessly transcribes in Epic in real time, creating a work day that is more efficient and focused on patients.


A new software platform, Qgenda, simplifies on-call scheduling for doctors, but also helps the rest of the clinical team keep track of which doctors are available. The scheduling software replaces a patchwork of existing systems and a “hallway handshake” method that involves asking around to see who can fill in, and then distributing printed calendars with updated information. Qgenda, now used in radiology, cardiology and gastroenterology departments, will roll out across the school of medicine and health system between now and 2023.

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