HEDIS®: General Guidelines and Measure Descriptions
HEDIS MY 2026 Highlights
Jump to:
- New Measures
- Retired Measures
- Overall Changes
- Retiring Codes
- Health Plan Descriptive Information Measures
- New Health Plan Descriptive Information Measures
- Disability Description of Membership
- Race and Ethnicity (RES) Stratification
- Language
- Medicare Socioeconomic Status (SES) Stratification
- How can I improve HEDIS scores?
- Required Enrollment
- Measure Exclusions
- Measure Codes
- Measure Exclusion Codes
- HEDIS Terminology
- Compliance
New Measures
The newest additions to HEDIS address acute hospitalizations following outpatient surgeries, health plan disability membership make-up, follow-up after acute and urgent care visits for asthma and tobacco use screening and cessation. HEDIS MY 2026: What's New, What's Changed, What's Retired - NCQA.
Four Risk Adjusted Utilization Measures
- Acute Hospitalizations Following Outpatient Orthopedic Surgery (HFO).
- Acute Hospitalizations Following Outpatient General Surgery (HFG).
- Acute Hospitalizations Following Outpatient Colonoscopy (HFC).
- Acute Hospitalizations Following Outpatient Urologic Surgery (HFU).
These measures evaluate the risk-adjusted ratio of observed-to-expected unplanned acute hospitalizations (inpatient and observation stays) for any diagnosis within 15 days of an outpatient surgical procedure, for persons 65 years of age and older. Each measure focuses on a targeted outpatient surgical procedure.
Intent: Most surgeries are performed in outpatient settings. Health plans can provide services that help ensure proper care coordination during the critical post-surgical period. NCQA sees this as a quality measurement gap to fill and developed these new measures to assess the quality of care provided by health plans after surgery.
One Health Plan Descriptive Measure
Disability Description of Membership (DDM). An unduplicated count and percentage of members enrolled at any time during the measurement year, by disability status and disability status source.
Intent: People with disabilities are more likely to report poorer overall health and have less access to adequate health care. In recognition of the need to advance equitable care and outcomes for people with disabilities, NCQA conducted an environmental scan and engaged with the disability and disability advocacy community to develop this measure. The measure intent is to encourage collection of disability information from members, which will enable future strategies for assessing quality of care for people with disabilities, such as measure stratification, risk adjustment and targeted measure development.
Two Reported ECDS Measures
Follow-Up After Acute and Urgent Care Visits for Asthma (AAF-E). The percentage of persons 5–64 years of age with an urgent care visit, acute inpatient discharge, observation stay discharge or ED visit, with a diagnosis of asthma, who had a corresponding outpatient follow-up visit, with a diagnosis of asthma, within 30 days.
Intent: Studies show that individuals with asthma frequently utilize acute and urgent care to address exacerbations, which are indicators of poorly controlled asthma. Clinical guidelines recommend follow-up with an outpatient care provider to assess asthma control and review medication use. This measure’s intent is to incentivize coordination of follow-up care in an appropriate time frame for patients experiencing asthma exacerbations.
Tobacco Use Screening and Cessation Intervention (TSC-E). The percentage of persons 12 years of age and older who were screened for commercial tobacco product use at least once during the measurement period, and received tobacco cessation intervention after being identified as a tobacco user.
Two rates are reported:
- Tobacco Use Screening. The percentage of persons who were screened for tobacco use.
- Cessation Intervention. The percentage of persons who were identified as a tobacco user and received tobacco cessation intervention (counseling or pharmacotherapy).
Intent: Commercial tobacco use is the leading cause of preventable disease, disability and death in the United States. Smoking cessation can reduce the risk of negative health effects, regardless of age or how long someone has been smoking. This measure expands NCQA’s focus on wellness and prevention, which aligns with national health care priorities. For more information, refer to the Tobacco Cessation blog post.
Retired Measures
- Lead Screening in Children (LSC)*
- Asthma Medication Ratio (AMR)
- Statin Therapy for Patients With Cardiovascular Disease (SPC)*
- Statin Therapy for Patients With Diabetes (SPD)*
- Medical Assistance With Smoking and Tobacco Use Cessation (MSC)
*Only the LSC-E, SPC-E and SPD-E measures will be reported.
Overall Changes
- Measure Specifications, Measure Medication List Directory and Measure Codes are subject to change by NCQA until the measures and codes are frozen by NCQA on March 31, 2026. NCQA will release an update noting any measure or code changes at that time.
- Technical specification updates—HEDIS MY 2026 NCQA will freeze the specifications for MY 2026 on March 31, 2026, with the HEDIS MY 2026 Volume 2 Technical Update:
- HEDIS MY 2026 Volume 2 Technical Update and Value Set Directory (3/31/2026 release) is available for download by customers with access to the HEDIS MY 2026 Volume 2 e-pub.
- The following guidelines and measures include corrections, policy changes and clarifications with the release of the MY 2026 Volume 2 Technical Update:
- The NCQA HEDIS Compliance Audit™.
- General Guideline: HEDIS Reporting Date.
- General Guideline: Race and Ethnicity Stratifications*.
Note: References to “Some Other Race” were changed to “Other Race” in this guideline. Affected measures that have race and ethnicity stratification (RES) criteria are identified with an asterisk (*).
- Controlling High Blood Pressure (CBP)*.
- Cardiac Rehabilitation (CRE).
- Glycemic Status Assessment for Patients With Diabetes (GSD)*.
- Eye Exam for Patients With Diabetes (EED)*.
- Kidney Health Evaluation for Patients With Diabetes (KED)*.
- Osteoporosis Management in Women Who Had a Fracture (OMW).
- Osteoporosis Screening in Older Women (OSW).
- Follow-Up After Hospitalization for Mental Illness (FUH)*.
- Follow-Up After Emergency Department Visit for Mental Illness (FUM)*.
- Follow-Up After High-Intensity Care for Substance Use Disorder (FUI).
- Follow-Up After Emergency Department Visit for Substance Use (FUA)*.
- Pharmacotherapy for Opioid Use Disorder (POD)*.
- Diabetes Screening for People With Schizophrenia or Bipolar Disorder Who Are Using Antipsychotic Medications (SSD).
- Adherence to Antipsychotic Medications for Individuals With Schizophrenia (SAA).
- Advance Care Planning (ACP).
- Transitions of Care (TRC).
- Use of High-Risk Medications in Older Adults (DAE).
- Use of Opioids at High Dosage (HDO).
- Initiation and Engagement of Substance Use Disorder Treatment (IET)*.
- Prenatal and Postpartum Care (PPC)*.
- Well-Child Visits in the First 30 Months of Life (W30)*.
- Child and Adolescent Well-Care Visits (WCV)*.
- Plan All-Cause Readmissions (PCR).
- Acute Hospitalizations Following Outpatient Colonoscopy (HFC).
- Acute Hospitalizations Following Outpatient General Surgery (HFG).
- Acute Hospitalizations Following Outpatient Orthopedic Surgery (HFO).
- Acute Hospitalizations Following Outpatient Urologic Surgery (HFU).
- Childhood Immunization Status (CIS-E)*.
- Immunizations for Adolescents (IMA-E)*.
- Breast Cancer Screening (BCS-E)*.
- Cervical Cancer Screening (CCS-E)*.
- Colorectal Cancer Screening (COL-E)*.
- Blood Pressure Control for Patients With Hypertension (BPC-E)*.
- Statin Therapy for Patients With Cardiovascular Disease (SPC-E).
- Statin Therapy for Patients With Diabetes (SPD-E).
- Tobacco Use Screening and Cessation Intervention (TSC-E).
- Adult Immunization Status (AIS-E)*.
- Prenatal Immunization Status (PRS-E)*.
- Prenatal Depression Screening and Follow-Up (PND-E)*.
- Postpartum Depression Screening and Follow-Up (PDS-E)*.
- Social Need Screening and Intervention (SNS-E).
- Race/Ethnicity Description of Membership (RDM)*.
- Appendix 2: Data Element Definitions.
- Appendix 3: Contributors.
- General Guidelines for Data Collection and Reporting Summary of Changes to HEDIS MY 2026:
- Removed references to Medicare-Medicaid (MMP) plans because this is no longer a reporting option for MY 2026.
- Deleted General Guideline: Date Specificity; requirements are included in each applicable measure.
- Added General Guideline: Which Services Count to the Data Collection Methods and Data Sources section.
- Updated General Guideline: Race and Ethnicity Stratifications to align with the March 2024 updates to the Office of Management and Budget Standards for Maintaining, Collecting, and Presenting Federal Data on Race and Ethnicity.
- Added text to Data refresh for the systematic sample in General Guideline: Obtaining Information for the Systematic Sample.
- Deleted General Guideline: Measures That Use Medication Lists; requirements are included in each applicable measure.
- Deleted General Guideline: Anchor Dates; requirements are included in General Guideline: Continuous Enrollment.
- Updated General Guideline: Data Collection Methods to include information regarding the electronic method of reporting.
- Deleted General Guideline: SNOMED Codes.
- Updated terminology (replaced “measurement year” with “measurement period”; “members” with “persons”; “eligible population” with “initial population”; “required exclusions” with “denominator exclusions”).
- Removed Source System of Record (SSoR) reporting from all ECDS reported measures. As NCQA expands the list of measures available for ECDS reporting, this update will simplify reporting and enable the transition to digital quality measurement. For additional information, refer to the ECDS webpage.
- Follow-Up After High-Intensity Care for Substance Use Disorder (FUI). Updated the measure to allow substance use disorder diagnoses in any position on the follow-up claim. The measure expanded the numerator to include peer support services as an appropriate follow-up visit.
- Statin Therapy for Patients With Cardiovascular Disease (SPC-E) and Statin Therapy for Patients With Diabetes (SPD-E). Updated the cardiovascular measure to remove sex-specific age bands. Both measures removed the “I-SNP or long-term institutional (LTI) care” exclusion, and the approach for identifying atherosclerotic cardiovascular disease (ASCVD) was updated.
- Adult Immunization Status (AIS-E). Added a COVID-19 indicator to the measure that targets people 65 and older.
- Social Need Screening and Intervention (SNS-E). Updated the measure to add codes to identify screening numerator events and intervention denominator and numerator events and updated the I-SNP and LTI exclusions to include all ages.
- After the initial MY2026 NCQA Specification changes were released in September 2025, NCQA announced in December 2025, given the changes outlined in the CY 2026 Physician Fee Schedule, the recent code updates made to the SNS-E measure will be retracted in March 2026. In March 2026, the HEDIS MY 2026 Technical Update will provide the complete details. Refer to the SNS-E measure for additional information.
- NCQA will allow voluntary ECDS reporting for the Blood Pressure Control for Patients With Diabetes (BPD-E) measure.
Retiring Codes
NCQA annually tracks codes that are designated obsolete. NCQA does not remove codes in the year in which they receive the designation of obsolete because of the look-back period in many HEDIS measures. Obsolete codes are deleted from the HEDIS specifications after the look-back period has passed.
Health Plan Descriptive Information Measures
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These measures provide contextual and structural information about a health plan, rather than clinical performance. They help stakeholders understand the characteristics and operations of a health plan, such as:
- Enrollment and member demographics
- Product lines offered (e.g., HMO, PPO, Medicaid, Medicare)
- Accreditation status
- Language services
- Availability of disease management programs
- Call center performance
- Board certification of providers
These measures are not clinical in nature but are essential for understanding the infrastructure and capabilities of a health plan. They support transparency and allow for comparisons across plans.
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- Regulatory compliance: Required for NCQA accreditation and CMS reporting.
- Consumer information: Helps members and purchasers make informed decisions.
- Benchmarking: Enables comparisons across health plans.
- Quality improvement: Identifies areas for operational enhancements.
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- Enrollment by Product Line (ENP)
- Language Description of Membership (LDM)
- Race/Ethnicity Description of Membership (RDM)
- Disability Description of Membership (DDM)
New Health Plan Descriptive Information Measure (MY 2026)
For Measurement Year (MY) 2026, the Health Plan Descriptive Information Measures in HEDIS include a newly introduced measure and updates to existing reporting elements.
Here's a breakdown:
DDM – Disability Description of Membership
- Purpose: Captures the number of health plan members who identify as disabled any time during the measurement year.
- Key Features:
- Removed the previous age restriction (15+); now includes all ages.
- Eliminated secondary disability type stratification.
- Focuses on binary classification: disabled vs. not disabled.
- If data sources conflict, the disabled status will be prioritized to avoid undercounting.
- Members who respond “declined” or “prefer not to answer” are classified as missing disability status.
- Collect data directly from members.
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An unduplicated count and percentage of members enrolled at any time during the measurement year, by disability status and disability status source.
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- Disabled
- Not Disabled
- Missing
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Report the number of members for whom data has been collected from each source for disability status. Disability status sources must fall into one of the following types: self-reported questionnaire, self-reported accommodations, enrollment status, unknown, no data.
- Self-Reported Questionnaire. Includes data that the organization has collected directly from members; for example, through surveys, health risk assessments or case management systems. Questionnaires may include, but are not limited to, the American Community Survey Six-item (ACS-6) Disability Questions and the Washington Group Short Set (WG-SS) on Disability. LOINC codes may be used to report this source category and disability type.
- Self-Reported Accommodations. Organizations may collect information on accommodations requested by members. These may include, but are not limited to: wheelchair access, braille materials, text magnifiers, materials in large print, audio recordings of materials, sign language interpreters, audio described content, communication cards/boards, alternative communication devices, text-to-speech or speech-to-text applications, voice amplifiers, Communication Access Real Time Translation (CART), low stimulation environments, sensory fidgets, appointment time accommodations.
- Enrollment Status. Enrollment information furnished by state Medicaid agencies, patient enrollment information in claims.
- Unknown. When the reported disability status value is known, but the source is unknown (i.e., there is a disability status value on file from a legacy system, but the organization does not know the source).
Race and Ethnicity (RES) Stratification is now required for the following measures:
- Adult Immunization Status (AIS-E).
- Blood Pressure Control for Patients With Hypertension (BPC-E).
- Breast Cancer Screening (BCS-E).
- Cervical Cancer Screening (CCS-E).
- Child and Adolescent Well-Care Visits (WCV).
- Childhood Immunization Status (CIS-E).
- Colorectal Cancer Screening (COL-E).
- Controlling High Blood Pressure (CBP).
- Eye Exam for Patients With Diabetes (EED).
- Follow-Up After Emergency Department Visit for Mental Illness (FUM).
- Follow-Up After Emergency Department Visit for Substance Use (FUA).
- Follow-Up After Hospitalization for Mental Illness (FUH).
- Glycemic Status Assessment for Patients With Diabetes (GSD).
- Immunizations for Adolescents (IMA-E).
- Initiation and Engagement of Substance Use Disorder Treatment (IET).
- Kidney Health Evaluation for Patients With Diabetes (KED).
- Pharmacotherapy for Opioid Use Disorder (POD).
- Postpartum Depression Screening and Follow-Up (PDS-E).
- Prenatal and Postpartum Care (PPC).
- Prenatal Depression Screening and Follow-Up (PND-E).
- Prenatal Immunization Status (PRS-E).
- Race/Ethnicity Description of Membership (RDM).
- Well-Child Visits in the First 30 Months of Life (W30).
Report only one of the 10 categories for race and the total:
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American Indian or Alaska Native: Identification with any of the original peoples of North, Central and South America. Examples of these groups include, but are not limited to, people who identify as “American Indian” or “Alaska Native” and includes groups such as Navajo Nation, Blackfeet Tribe of the Blackfeet Indian Reservation of Montana, Native Village of Barrow Inupiat Traditional Government, Nome Eskimo Community, Aztec and Maya.
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Identification with one or more nationalities or ethnic groups originating in any of the original peoples of Central, East, Southeast or South Asia. Examples of these groups include, but are not limited to, Chinese, Asian Indian, Filipino, Vietnamese, Korean, Japanese, Pakistani, Cambodian, Hmong, Thai, Bengali and Mien.
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Identification with one or more nationalities or ethnic groups originating in any of the Black racial groups of Africa. Examples of these groups include, but are not limited to, African American, Jamaican, Haitian, Nigerian, Ethiopian, Somali, Ghanaian, South African, Barbadian, Kenyan, Liberian and Bahamian.
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Identification with one or more nationalities or ethnic groups originating in the Middle East or North Africa. Examples of these groups include, but are not limited to, Lebanese, Iranian, Egyptian, Syrian, Iraqi and Israeli.
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Identification with one or more nationalities or ethnic groups originating in Hawaii, Guam, Samoa, or other Pacific Islands. Examples of these groups include, but are not limited to, Native Hawaiian, Samoan, Chamorro, Tongan, Fijian, Marshallese, Palauan, Tahitian, Chuukese, Pohnpeian, Saipanese and Yapese.
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Identification with one or more nationalities or ethnic groups originating in Europe. Examples of these groups include, but are not limited to, English, German, Irish, Italian, Polish, Scottish, French, Slavic and Cajun.
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People whose race information has been collected but does not fit into any of the specified race categories.
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People with any combination of races, including “Some Other Race.”
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People who the organization asked to identify race but who declined to provide a response.
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People for whom the organization did not obtain race information and for whom the organization did not receive a declined response (“Asked But No Answer”).
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Total of all categories above.
Report only one of the 4 categories for ethnicity:
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Identification with one or more nationalities or ethnic groups originating in Mexico, Puerto Rico, El Salvador, Cuba, Dominican Republic, Guatemala and other Central and South American countries and other Spanish cultures. Examples of these groups include, but are not limited to, Mexican or Mexican American, Puerto Rican, Salvadoran, Cuban, Dominican, Guatemalan and Colombian.
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People not of Hispanic, Latino or Spanish culture or origin.
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People who the organization asked to identify ethnicity but who declined to provide a response.
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People for whom the organization did not obtain ethnicity information and for whom the organization did not receive a declined response (“Asked But No Answer”).
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Total of all categories above.
Language Description of Membership
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Data collection guidance. This information can be gathered through questions such as:
- What language do you feel most comfortable speaking with your clinician or health care provider?
- What language do you feel most comfortable speaking with your doctor or nurse?
- In what language do you prefer to receive your medical care?
- In what language do you want us to speak to you?
- What language do you prefer to speak when you come to the medical center?
- What language do you feel most comfortable speaking?
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Data collection guidance. This information can be gathered through questions such as:
- In which language would you feel most comfortable reading health care information?
- In which language would you feel most comfortable reading medical or health care instructions?
- What language should we write [to] you in?
- What is your preferred written language?
- In what language do you prefer to read health-related materials?
- What language do you prefer for written materials?
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Data collection guidance. This category captures data collected from questions that cannot be mapped to any of the categories above, such as:
- What is the primary language spoken at home?
Medicare Socioeconomic Status (SES) Stratification
Medicare members, are categorized by socioeconomic status (SES) stratification for the following measures:
- Breast Cancer Screening.
- Colorectal Cancer Screening.
- Eye Exam for Patients With Diabetes.
- Plan All-Cause Readmissions.
Medicare members will be reported in one of the six stratifications listed below including the total of all categories.
- Non-LIS/DE, Non-disability: Member is eligible for Medicare due to age only (does not receive LIS, is not DE for Medicaid, does not have disability status).
- LIS/DE: Member is eligible for Medicare due to age and receives LIS (includes members eligible for Medicare due to DE) and does not have disability status.
- Disability: Member is eligible for Medicare due to disability status only.
- LIS/DE and Disability: Member is eligible for Medicare due to age, receives LIS and has disability status.
- Other: Member has ESRD-only status or is assigned “9—none of the above.”
- Unknown: Member’s SES is unknown. May be >0 only for Puerto Rico plans, or if the auditor approved a small number of unassigned members*.
- Total Medicare: Total of all categories above.
Best Practice and Measure Tips: How can I improve HEDIS scores?
- Maximize use of codes: Only codes will close gaps for Administrative and Electronic Measures.
- Submit claim/encounter data for every service in an accurate and timely manner.
- Some measures collect more than one data element. Submit codes required for all elements.
- Document medical and detailed surgical history with dates and use of appropriate coding. (Example: Documentation of Hysterectomy without reference to TOTAL, Radical, etc. will not exclude members from CCS Measure).
- Information from the medical record must validate all required measures or exclusion components.
- Each medical record/office note MUST contain:
- Member Name
- Date OF Birth (DOB)
- Date OF Service (DOS)
- Note regarding Faxes Requests: Information on a fax cover sheet cannot be used.Due to the limited data collection timeframe, a turnaround time of 3‐5 days is appreciated.
- Under the Health Information Portability and Accountability Act (HIPAA) Privacy Rule, data collection for HEDIS® is permitted, and the release of this information requires no special patient consent or authorization.
- Follow the NCQA Guidelines for Medical Records Documentation.
- Only completed events count toward HEDIS compliance.
- Documentation in a medical record of a diagnosis or procedure code alone does not comply with the numerator criteria.
- A date must be specific enough to determine whether a test or service was performed within the time frame specified, not merely ordered.
- An undated event on a problem list or history sheet can be used as long as it is specific enough to determine that the event occurred during the timeframe specified in the measure.
- Educate schedulers to review for needed screenings, tests and referrals.
- Assist member with scheduling tests. Follow-up to ensure completes ordered screening.
- Provide member education on disease process and rationale for tests.
- Ask open-ended questions to determine any barriers to care or treatment.
- Collaborating with other providers members receive services to help ensure care is comprehensive, safe and effective.
- Ensure timely referrals to behavioral health professionals for members requiring follow-up care related to inpatient stays or medication management, in alignment with HEDIS behavioral health measures.
- The Johns Hopkins Health Plans Care Management team offers a variety of services to help members who are living with mental health may receive confidential care management support and coordination of care from a Licensed Clinical Social Worker. These behavioral health clinicians help members navigate their treatment needs for conditions such as depression, anxiety disorders, addictions, and autism spectrum disorders. For Priority Partners members, we work with Carelon Behavioral Health of Mayland to manage mental health needs.
- Please send us your referrals by contacting us at:
Phone: 800-557-6916
Monday through Friday: 8 a.m. to 5 p.m.
Voicemail messages received after normal business hours will be addressed the following business day.
EHP Behavioral Health: 410-424-4891
EHP Behavioral Health (Secured): 410-424-4765
USFHP Mental Health: 410-424-4839
AMD Behavioral Health, Inpatient & Outpatient: 844-340-2217
Email: [email protected]
- Please send us your referrals by contacting us at:
- The Johns Hopkins Health Plans Care Management team offers a variety of services to help members who are living with mental health may receive confidential care management support and coordination of care from a Licensed Clinical Social Worker. These behavioral health clinicians help members navigate their treatment needs for conditions such as depression, anxiety disorders, addictions, and autism spectrum disorders. For Priority Partners members, we work with Carelon Behavioral Health of Mayland to manage mental health needs.
- Document any upcoming scheduled screening and name of provider who will be performing.
- Incomplete information will not close gaps.
- Not Acceptable: Documenting terms such as “recent,” “most recent”, “at a prior visit” or “Colonoscopy up to date”. These are not specific enough to know when an event occurred.
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- Is treatment appropriate? Should therapy continue? Follow-up to assess how the medication is working.
- Use prescription benefit at the pharmacy. Only prescription fills processed with a member’s health plan ID card can be used to measure a member’s adherence.
- For members who are non-compliant, provide ongoing patient outreach. Identify reason for non-compliance and attempt to resolve.
- To help members commit to taking their medication, use motivational interviewing and set goals for taking their medications.
- Implement practice processes that can identify opportunities to close gaps every time the patient is seen.
- Encourage members to join refill reminder program at their pharmacy, if available.
- Encourage mail order pharmacy program.
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- Why they are on a medication, the importance of taking medication as prescribed and timely refills. Confirm instructions.
- Any barriers? Are there concerns related to health benefits, side effects or cost? Any problems getting medications from pharmacy?
- Develop a medication routine with each patient if they are on multiple medications that require them to be taken at different times.
- Encourage members to utilize pillboxes or organizers.
- Advise members to set up reminders or alarms for when medications are due.
- Adjust the timing, frequency, amount and or dosage when possible to simplify the regimen.
- Discuss other factors that may improve symptoms, such as aerobic exercise and healthy diet or lifestyle changes.
- Give members written instructions to reinforce teaching about the proper use of medication and what to do if they experience side effects.
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Advantage MD Mail Order Best Practices
One of the most important ways to improve the health of our members is to make sure they receive and take their medications as you prescribe. Our mail order pharmacy, CVS Caremark, can help. CVS Caremark sends a three month supply of maintenance medications in one fill, making it easier for the patient only having to fill four times a year. In addition, a three month supply of maintenance medication on Tier 1 through 4 is available through CVS Caremark mail order at a reduced copay. This means your patient can fill a 100-day supply of Tier 1 medication and a 90-day supply of Tier 2 through 4 medication for only 2 times the retail copay—saving them an equivalent of four retail copays per year. Talk to your patients today about mail order pharmacy with CVS Caremark for better health and health care spending. Doctors and staff can contact CVS Caremark by calling the number below, 24 hours a day, seven days a week.
- PPO members: 877-293-5325
- HMO members: 877-293-4998
EHP CVS Caremark® Mail Service Pharmacy (mail order prescriptions):
- This service offers a convenient and cost-effective option for obtaining medications on an ongoing basis. Members receive up to a 90 day supply of chronic use medications, delivered to their door.
- Provider can send an electronic prescription to CVS Caremark® Mail Service Pharmacy. This is the easiest way to get started – Member can expect to get their medication in 7 to 10 business days.
- For more information visit CVS Caremark.
US Family Health Plan
- Home delivery is available to USFHP members for up to a 90-day supply of approved medications through Walgreens pharmacy. Home delivery is best suited for medications you take on a regular basis.
- Members who live in Maryland:
- To obtain prescription through home delivery complete the Maryland mail order form and send it in with your valid prescription.
- Refills: recommend members to reorder at least two weeks before supply runs out to ensure members receive their refill on time.
- Walgreens Pharmacy
2700 Remington Ave.
Baltimore, MD 21211
Phone: 410-235-2128
Fax: 410-889-1609
- Members who live outside of Maryland:
- To obtain prescription through home delivery from Walgreens Mail Service fill out the home delivery registration and prescription order form and mail to:
- Walgreens Mail Service
P.O. Box 29061
Phoenix, AZ 85038-9601
Phone: 800-345-1985 TTY: 800-925-0178
En Español: 800-778-5427 TTY: 877-220-6173
Hours of operation: 24 hours a day, 7 days a week - For more information, visit the Walgreens Mail Service website or view their brochure.
- Members who live in Maryland:
Required Enrollment
To ensure there is enough time for members to receive services, each measure has criteria for:
- Continuous enrollment: Specifies the minimum amount of time that a member must be enrolled with an organization before becoming eligible for a measure.
- A gap is the time when a member is not covered by the organization. An allowable gap can occur any time during continuous enrollment.
Measure Exclusions
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- Denominator exclusions: For measures with denominator exclusions, exclusions must be applied as written as part of identifying the denominator.
- Exclusions for hospice, palliative care, advanced illness, frailty and long-term nursing home residence exclusions are specified in HEDIS measures where the services being captured may not be of benefit for this population or may not be in line with patients’ goals of care.
- The below exclusions are calculated by the software based on administrative data. Supplemental or medical record data may not be used for these exclusions.
- FRAILTY: Persons 81 years of age and/or older as of the last day of the measurement period, with at least two indications of frailty (Frailty Device Value Set; Frailty Diagnosis Value Set; Frailty Encounter Value Set; Frailty Symptom Value Set) with different dates of service during the measurement year or with different dates of service during the intake period through the last day of the measurement period.
- Measures with Frailty exclusions are:
- Controlling High Blood Pressure (CBP).
- Persistence of Beta-Blocker Treatment After a Heart Attack (PBH).
- Cardiac Rehabilitation (CRE).
- Kidney Health Evaluation for Patients With Diabetes (KED).
- Osteoporosis Management in Women Who Had a Fracture (OMW).
- Adherence to Antipsychotic Medications for Individuals With Schizophrenia (SAA).
- Measures with Frailty exclusions are:
- FRAILITY AND ADVANCED ILLNESS: Persons 66-80 years of age or 66 years of age or older by the last day of the measurement period, with both frailty and advanced illness.
- Frailty: At least two indications with different dates of service during the measurement year.
- Advanced illness: Either of the following during the measurement year or the year prior to the measurement year:
- Advanced illness on at least two different dates of service
- Dispensed a dementia medication: Donepezil, Galantamine, Rivastigmine, Memantine or Donepezil-memantine.
- Medicare enrollees, 66 years of age and older by the last day of the measurement period, in an Institutional Special Needs Plan (I-SNP) or Living long-term in an institution (LTI).
- FRAILTY: Persons 81 years of age and/or older as of the last day of the measurement period, with at least two indications of frailty (Frailty Device Value Set; Frailty Diagnosis Value Set; Frailty Encounter Value Set; Frailty Symptom Value Set) with different dates of service during the measurement year or with different dates of service during the intake period through the last day of the measurement period.
Measure Codes
The National Committee for Quality Assurance (NCQA) uses a “Value Set Directory” to organize associated codes for each measure. NCQA uses Current Procedural Terminology (CPT) codes copyright 2026 American Medical Association.
Measure Codes listed for each measure are not all inclusive and subject to change based on the current NCQA Specifications for each measure.
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- Telephone/Telehealth Visits:
- Telephone Visits CPT: 98008, 98009, 98010, 98011, 98012, 98013, 98014, 98015, 98966, 98967, 98968, 98979, 98980, 98981, 99441, 99442, 99443, 99457, 99458, 99470
- Telephone Visits HCPCS: G0544
- Online Assessments (E-visit or virtual check-in):
- CPT: 98016, 98970, 98971, 98972, 99421, 99422, 99423
- HCPCS: G0071, G2010, G2012, G2250, G2251, G2252
- Telehealth Place of Service (POS) (Telehealth POS Value Set): 02, 10:
- 02: Telehealth Provided Other than in Patient’s Home
- 10: Telehealth Provided in Patient’s Home
- Outpatient Visit (Outpatient Value Set):
- CPT: 98000, 98001, 98002, 98003, 98004, 98005, 98006, 98007, 99202, 99203, 99204, 99205, 99211, 99212, 99213, 99214, 99215, 99242, 99243, 99244, 99245, 99341, 99342, 99344, 99345, 99347, 99348, 99349, 99350, 99381, 99382, 99383, 99384, 99385, 99386, 99387, 99391, 99392, 99393, 99394, 99395, 99396, 99397, 99401, 99402, 99403, 99404, 99411, 99412, 9429, 99455, 99456, 99483
- HCPCS: G0402, G0438, G0439, G0463, T1015**
- NOTE: **T1015 HCPCS code which identifies an all-inclusive clinic visit for services rendered at a Federally Qualified Health Center (FQHC)
- UBREV: 0510, 0511, 0513, 0514, 0515, 0516, 0517, 0519, 0520, 0521, 0522, 0523, 0526, 0527, 0528, 0529, 0982, 0983
- Outpatient Place of Service (POS):
- 03- School
- 05- Indian Health Service Free-standing Facility
- 07- Tribal 638 Free-standing Facility
- 09- Prison/Correctional Facility
- 11- Office
- 12- Home
- 13- Assisted Living Facility
- 14- Group Home
- 15- Mobile Unit
- 16- Temporary Lodging
- 17- Walk-in Retail Health Clinic
- 18- Place of Employment-Worksite
- 19- Off Campus-Outpatient Hospital
- 20- Urgent Care Facility
- 22- On Campus-Outpatient Hospital
- 27- Outreach Site/Street
- 33- Custodial Care Facility
- 49- Independent Clinic
- 50- Federally Qualified Health Center
- 71- Public Health Clinic
- 72- Rural Health Clinic
- Ambulatory Visit Value Set:
- CPT: 92002, 92004, 92012, 92014, 98000, 98001, 98002, 98003, 98004, 98005, 98006, 98007, 98008, 98009, 98010, 98011, 98012, 98013, 98014, 98015, 98016, 98966, 98967, 98968, 98970, 98971, 98972, 98979, 98980, 98981, 99202, 99203, 99204, 99205, 99211, 99212, 99213, 99214, 99215, 99242, 99243, 99244, 99245, 99304, 99305, 99306, 99307, 99308, 99309, 99310, 99315, 99316, 99341, 99342, 99344, 99345, 99347, 99348, 99349, 99350, 99381, 99382, 99383, 99384, 99385, 99386, 99387, 99391, 99392, 99393, 99394, 99395, 99396, 99397, 99401, 99402, 99403, 99404, 99411, 99412, 99421, 99422, 99423, 99429, 99441, 99442, 99443, 99457, 99458, 99470, 99483
- HCPCS: G0071, G0402, G0438, G0439, G0463, G0544, G2010, G2012, G2250, G2251, G2252, S0620, S0621, T1015**.
- NOTE: **T1015 HCPCS code which identifies an all-inclusive clinic visit for services rendered at a Federally Qualified Health Center (FQHC)
- SNOMED CT US Edition: 18170008, 19681004, 162651007, 162655003, 170107008, 170114005, 170123008, 170132005, 170141000, 170150003, 170159002, 170168000, 170250008, 170254004, 170263002, 170272005, 170281004, 170290006, 170300004, 170309003, 185317003, 207195004, 209099002, 210098006, 243788004, 268563000, 268565007, 281029006, 281031002, 314849005, 386472008, 386473003, 401140000, 401267002, 410620009, 410622001, 410623006, 410624000, 410625004, 410626003, 410627007, 410628002, 410629005, 410630000, 410631001, 410632008, 410633003, 410634009, 410635005, 410636006, 410637002, 410638007, 410639004, 410640002, 410641003, 410642005, 410643000, 410644006, 410645007, 410646008, 410647004, 410648009, 410649001, 410650001, 442162000, 699134002, 712791009, 713020001, 783260003, 1269517007, 1269518002[
- UBREV: 0510, 0511, 0513, 0514, 0515, 0516, 0517, 0519, 0520, 0521, 0522, 0523, 0524, 0525, 0526, 0527, 0528, 0529, 0982, 0983
- Telephone/Telehealth visits codes (listed above) are also part of the Ambulatory Outpatient Visit Value Set.
- Visit Setting Unspecified CPT: 90791, 90792, 90832, 90833, 90834, 90836, 90837, 90838, 90839, 90840, 90845, 90847, 90849, 90853, 90875, 90876, 99221, 99222, 99223, 99231, 99232, 99233, 99238, 99239, 99252, 99253, 99254, 99255
- Acceptable Place of Service (POS) with Visit Setting Unspecified Value Set:
- Community Mental Health Center POS: 53
- Partial Hospitalization POS: 52
- Psychiatric residential treatment Center POS: 56
- Outpatient POS (listed above under Outpatient Visit)
- Telehealth POS (listed above under Telephone/Telehealth Visits)
- Acceptable Place of Service (POS) with Visit Setting Unspecified Value Set:
- Inpatient Stay UBREV: 0100, 0101, 0110, 0111, 0112, 0113, 0114, 0116, 0117, 0118, 0119, 0120, 0121, 0122, 0123, 0124, 0126, 0127, 0128, 0129, 0130, 0131, 0132, 0133, 0134, 0136, 0137, 0138, 0139, 0140, 0141, 0142, 0143, 0144, 0146, 0147, 0148, 0149, 0150, 0151, 0152, 0153, 0154, 0156, 0157, 0158, 0159, 0160, 0164, 0167, 0169, 0170, 0171, 0172, 0173, 0174, 0179, 0190, 0191, 0192, 0193, 0194, 0199, 0200, 0201, 0202, 0203, 0204, 0206, 0207, 0208, 0209, 0210, 0211, 0212, 0213, 0214, 0219, 1000, 1001, 1002
- Observation Stay UBREV: 0760, 0762, 0769
- Nonacute Inpatient Stay:
- UREV: 0022, 0024, 0118, 0128, 0138, 0148, 0158, 0190, 0191, 0192, 0193, 0194, 0199, 0524, 0525, 0550, 0551, 0552, 0559, 0660, 0661, 0662, 0663, 0669, 1000, 1001, 1002
- UBTOB (Type of Bill codes): 0180, 0181, 0182, 0183, 0184, 0185, 0187, 0188, 0210, 0211, 0212, 0213, 0214, 0215, 0217, 0218, 0220, 0221, 0222, 0223, 0224, 0225, 0227, 0228, 0280, 0281, 0282, 0283, 0284, 0285, 0287, 0288, 0289, 0650, 0651, 0652, 0653, 0654, 0655, 0657, 0658, 0660, 0661, 0662, 0663, 0664, 0665, 0667, 0668, 0860, 0861, 0862, 0863, 0864, 0865, 0867, 0868, 018F, 018G, 018H, 018I, 018J, 018K, 018M, 018O, 018X, 018Y, 018Z, 021F, 021G, 021H, 021I, 021J, 021K, 021M, 021O, 021X, 021Y, 021Z, 022F, 022G, 022H, 022I, 022J, 022K, 022M, 022O, 022X, 022Y, 022Z, 028F, 028G, 028H, 028I, 028J, 028K, 028M, 028O, 028X, 028Y, 028Z, 065F, 065G, 065H, 065I, 065J, 065K, 065M, 065O, 065X, 065Y, 065Z, 066F, 066G, 066H, 066I, 066J, 066K, 066M, 066O, 066X, 066Y, 066Z, 086F, 086G, 086H, 086I, 086J, 086K, 086M, 086O, 086X, 086Y, 086Z
- Telephone/Telehealth Visits:
-
- Hospice Encounter:
- HCPCS: G9473, G9474, G9475, G9476, G9477, G9478, G9479, Q5003, Q5004, Q5005, Q5006, Q5007, Q5008, Q5010, S9126, T2042, T2043, T2044, T2045, T2046
- UBREV: 0115, 0125, 0135, 0145, 0155, 0235, 0650, 0651, 0652, 0655, 0656, 0657, 0658, 0659
- SNOMED CT US Edition: 183919006, 183920000, 183921001, 305336008, 305911006, 385765002[
- Hospice Intervention:
- CPT: 99377-99378
- HCPCS: G0182
- SNOMED CT US Edition: 170935008, 170936009, 385763009[
- Palliative Care Assessment SNOMED CT US Edition: 718890006, 718893008, 718895001, 718898004, 718899007, 718901003, 718903000, 718904006, 718957007, 718967002, 718969004, 718971004, 718973001, 718974007, 718975008, 718976009, 761865002, 761866001, 761867005, 457511000124100
- Palliative Care Encounter:
- HCPCS: G9054
- ICD-10-CM: Z51.5 Encounter for palliative care
- Direct Reference Code for the following measure: ACP, BCS-E, BPC-E, BPD/BPD-E, CBP, CCS-E, COL-E, COU, CRE, DAE, DBO, DDE, EED, GSD, HDO, KED, LBP, OMW, OSW, SPC-E, SPD-E, TSC-E
- SNOMED CT US Edition: 305284002, 305381007, 305686008, 305824005, 441874000, 713281006, 4901000124101
- Palliative Care Intervention SNOMED CT US Edition: 103735009, 105402000, 395669003, 395670002, 395694002, 395695001, 443761007, 1841000124106, 433181000124107
- Frailty Device:
- HCPCS: E0100, E0105, E0130, E0135, E0140, E0141, E0143, E0144, E0147, E0148, E0149, E0150, E0163, E0165, E0167, E0168, E0170, E0171, E0250, E0251, E0255, E0256, E0260, E0261, E0265, E0266, E0270, E0290, E0291, E0292, E0293, E0294, E0295, E0296, E0297, E0301, E0302, E0303, E0304, E0424, E0425, E0430, E0431, E0433, E0434, E0435, E0439, E0440, E0441, E0442, E0443, E0444, E0462, E0465, E0466, E0470, E0471, E0472, E1130, E1140, E1150, E1160, E1161, E1170, E1171, E1172, E1180, E1190, E1195, E1200, E1220, E1240, E1250, E1260, E1270, E1280, E1285, E1290, E1295, E1296, E1297, E1298
- CPT: 99504, 99509
- HCPCS: G0162, G0299, G0300, G0493, G0494, S0271, S0311, S9123, S9124, T1000, T1001, T1002, T1003, T1004, T1005, T1019, T1020, T1021, T1022, T1030, T1031.
- Frailty Diagnosis:
- Pressure ulcer ICD-10-CM: L89.000, L89.001, L89.002, L89.003, L89.004, L89.006, L89.009, L89.010, L89.011, L89.012, L89.013, L89.014, L89.016, L89.019, L89.020, L89.021, L89.022, L89.023, L89.024, L89.026, L89.029, L89.100, L89.101, L89.102, L89.103, L89.104, L89.106, L89.109, L89.110, L89.111, L89.112, L89.113, L89.114, L89.116, L89.119, L89.120, L89.121, L89.122, L89.123, L89.124, L89.126, L89.129, L89.130, L89.131, L89.132, L89.133, L89.134, L89.136, L89.139, L89.140, L89.141, L89.142, L89.143, L89.144, L89.146, L89.149, L89.150, L89.151, L89.152, L89.153, L89.154, L89.156, L89.159, L89.200, L89.201, L89.202, L89.203, L89.204, L89.206, L89.209, L89.210, L89.211, L89.212, L89.213, L89.214, L89.216, L89.219, L89.220, L89.221, L89.222, L89.223, L89.224, L89.226, L89.229, L89.300, L89.301, L89.302, L89.303, L89.304, L89.306, L89.309, L89.310, L89.311, L89.312, L89.313, L89.314, L89.316, L89.319, L89.320, L89.321, L89.322, L89.323, L89.324, L89.326, L89.329, L89.40, L89.41, L89.42, L89.43, L89.44, L89.45, L89.46, L89.500, L89.501, L89.502, L89.503, L89.504, L89.506, L89.509, L89.510, L89.511, L89.512, L89.513, L89.514, L89.516, L89.519, L89.520, L89.521, L89.522, L89.523, L89.524, L89.526, L89.529, L89.600, L89.601, L89.602, L89.603, L89.604, L89.606, L89.609, L89.610, L89.611, L89.612, L89.613, L89.614, L89.616, L89.619, L89.620, L89.621, L89.622, L89.623, L89.624, L89.626, L89.629, L89.810, L89.811, L89.812, L89.813, L89.814, L89.816, L89.819, L89.890, L89.891, L89.892, L89.893, L89.894, L89.896, L89.899, L89.90, L89.91, L89.92, L89.93, L89.94, L89.95, L89.96
- Disorders of muscles ICD-10-CM: M62.50, M62.81, M62.84
- Fall ICD-10-CM: R29.6, W01.0XXA, W01.0XXD, W01.0XXS, W01.10XA, W01.10XD, W01.10XS, W01.110A, W01.110D, W01.110S, W01.111A, W01.111D, W01.111S, W01.118A, W01.118D, W01.118S, W01.119A, W01.119D, W01.119S, W01.190A, W01.190D, W01.190S, W01.198A, W01.198D, W01.198S, W06.XXXA, W06.XXXD, W06.XXXS, W07.XXXA, W07.XXXD, W07.XXXS, W08.XXXA, W08.XXXD, W08.XXXS, W10.0XXA, W10.0XXD, W10.0XXS, W10.1XXA, W10.1XXD, W10.1XXS, W10.2XXA, W10.2XXD, W10.2XXS, W10.8XXA, W10.8XXD, W10.8XXS, W10.9XXA, W10.9XXD, W10.9XXS, W18.00XA, W18.00XD, W18.00XS, W18.02XA, W18.02XD, W18.02XS, W18.09XA, W18.09XD, W18.09XS, W18.11XA, W18.11XD, W18.11XS, W18.12XA, W18.12XD, W18.12XS, W18.2XXA, W18.2XXD, W18.2XXS, W18.30XA, W18.30XD, W18.30XS, W18.31XA, W18.31XD, W18.31XS, W18.39XA, W18.39XD, W18.39XS, W19.XXXA, W19.XXXD, W19.XXXS, Y92.199, Z91.81
- Other Frailty Risk Factors ICD10CM: Z59.3, Z73.6, Z74.01, Z74.09, Z74.1, Z74.2, Z74.3, Z74.8, Z74.9, Z99.11, Z99.3, Z99.81, Z99.89
- SNOMED CT US Edition: 17886000, 20902002, 33036003, 40104005, 44188002, 56307009, 67223001, 74541001, 83468000, 90619006, 129588001, 214436006, 214437002, 214438007, 214439004, 214441003, 214442005, 214443000, 214444006, 217082002, 217083007, 217084001, 217086004, 217088003, 217090002, 217092005, 217093000, 217094006, 217142006, 217154006, 217155007, 217156008, 217157004, 217158009, 217173005, 225558004, 225562005, 225563000, 242109009, 242389003, 242390007, 242391006, 242392004, 242395002, 242396001, 242413007, 242414001, 242419006, 269699007, 274918000, 414190009, 427849003, 428484005, 429621003, 699214007, 699216009, 715504003, 763829004, 823018004, 92341000119107, 138371000119104, 8960001000004106, 10637031000119106, 10637071000119109, 10637111000119102, 10637151000119101
- Advanced Illness:
- ICD-10-CM: A81.00, A81.01, A81.09, C25.0, C25.1, C25.2, C25.3, C25.4, C25.7, C25.8, C25.9, C71.0, C71.1, C71.2, C71.3, C71.4, C71.5, C71.6, C71.7, C71.8, C71.9, C77.0, C77.1, C77.2, C77.3, C77.4, C77.5, C77.8, C77.9, C78.00, C78.01, C78.02, C78.1, C78.2, C78.30, C78.39, C78.4, C78.5, C78.6, C78.7, C78.80, C78.89, C79.00, C79.01, C79.02, C79.10, C79.11, C79.19, C79.2, C79.31, C79.32, C79.40, C79.49, C79.51, C79.52, C79.60, C79.61, C79.62, C79.63, C79.70, C79.71, C79.72, C79.81, C79.82, C79.89, C79.9, C91.00, C91.02, C92.00, C92.02, C93.00, C93.02, C93.90, C93.92, C93.Z0, C93.Z2, C94.30, C94.32, F01.50, F01.511, F01.518, F01.52, F01.53, F01.54, F01.A0, F01.A11, F01.A18, F01.A2, F01.A3, F01.A4, F01.B0, F01.B11, F01.B18, F01.B2, F01.B3, F01.B4, F01.C0, F01.C11, F01.C18, F01.C2, F01.C3, F01.C4, F02.80, F02.811, F02.818, F02.82, F02.83, F02.84, F02.A0, F02.A11, F02.A18, F02.A2, F02.A3, F02.A4, F02.B0, F02.B11, F02.B18, F02.B2, F02.B3, F02.B4, F02.C0, F02.C11, F02.C18, F02.C2, F02.C3, F02.C4, F03.90, F03.911, F03.918, F03.92, F03.93, F03.94, F03.A0, F03.A11, F03.A18, F03.A2, F03.A3, F03.A4, F03.B0, F03.B11, F03.B18, F03.B2, F03.B3, F03.B4, F03.C0, F03.C11, F03.C18, F03.C2, F03.C3, F03.C4, F04, F10.27, F10.96, F10.97, G10, G12.21, G20.A1, G20.A2, G20.B1, G20.B2, G20.C, G30.0, G30.1, G30.8, G30.9, G31.01, G31.09, G31.83, G35, G35.A, G35.B0, G35.B1, G35.B2, G35.C0, G35.C1, G35.C2, G35.D, I09.81, I11.0, I12.0, I13.0, I13.11, I13.2, I50.1, I50.20, I50.21, I50.22, I50.23, I50.30, I50.31, I50.32, I50.33, I50.40, I50.41, I50.42, I50.43, I50.810, I50.811, I50.812, I50.813, I50.814, I50.82, I50.83, I50.84, I50.89, I50.9, J43.0, J43.1, J43.2, J43.8, J43.9, J68.4, J84.10, J84.112, J84.170, J84.178, J96.10, J96.11, J96.12, J96.20, J96.21, J96.22, J96.90, J96.91, J96.92, J98.2, J98.3, K70.10, K70.11, K70.2, K70.30, K70.31, K70.40, K70.41, K70.9, K74.00, K74.01, K74.02, K74.1, K74.2, K74.4, K74.5, K74.60, K74.69, N18.5, N18.6
- SNOMED CT US Edition: Due to the extensive number of SNOMED CT US Edition codes, they are not individually listed here. To obtain the full set of codes associated with the Advanced Illness Value Set, please contact your Provider Engagement Liaison or email [email protected].
- Hospice Encounter:
-
Specifies the minimum amount of time that a member must be enrolled in an organization before becoming eligible for a measure. It ensures that the organization has enough time to render services. The continuous enrollment period and allowable gaps in coverage are specific to each measure.
-
Number of members who qualify for measure criteria, based on NCQA technical specifications.
-
Measurable way a HEDIS measure is broken down and defined. Also referred to as a sub-measure.
-
All members who satisfy all specified criteria, including age, continuous enrollment, benefit, event and the anchor date enrollment requirement for the measure.
-
- Term for how each domain of care is further broken down. Specifications outline measure definition and details, which outline the specifications required to evaluate the recommended standards of quality for the element(s) in the measure. (Example: COL, BCS measures). NCQA defines how data can be collected for a measure:
- Administrative Measures: The total eligible population is used for the denominator. Only data considered “administrative” is allowed. Medical, pharmacy, supplemental data, and / or encounter claims count toward the numerator. Medical record review is not allowed for these measures during the Annual Project.
- Electronic clinical data systems (ECDS) Measures: Data systems that may be eligible for ECDS reporting include, but are not limited to, administrative claims, clinical registries, health information exchanges, immunization information systems, disease/case management systems and electronic health records. Medical records request (MRR) for these measures is not allowed during the Annual Project.
- Hybrid Measures: Data is collected during the Annual Project through medical record reviews, but can also be collected Prospectively. Most allow administrative data to be included. For the Annual HEDIS Audit Season, the denominator is a random sample of 411 members. This is created from a health plan’s total eligible population by the software following NCQA requirements. The numerator includes data from medical and pharmacy claims, encounters, medical record review data and supplemental data.
- Term for how each domain of care is further broken down. Specifications outline measure definition and details, which outline the specifications required to evaluate the recommended standards of quality for the element(s) in the measure. (Example: COL, BCS measures). NCQA defines how data can be collected for a measure:
-
- Timeframe during the year when data is collected. There are two Projects:
- Annual Project – Also referred to as Retrospective. This is required by NCQA as part of Accreditation. For HYBRID Measures, the member population is based on a sample of members from each LOB. Administrative and ECDS Measures look at the total member population. The Audit timeframe is January to May for data collection.
- Prospective Project – Involves data collection for all LOB, for all members for the next Annual Project. The QI HEDIS Team data collection timeframe is June to January. However, throughout the year Johns Hopkins Health Plans prepares for the Annual Project in various ways to optimize audit results. Review of NCQA Specifications, and updates to training and educational materials are also performed during this time.
- Timeframe during the year when data is collected. There are two Projects:
-
The initial population includes all persons who satisfy attribution criteria, including age, continuous enrollment, allowable gap, benefit, and event criteria.
-
Identifies the reporting population: Commercial (EHP, USFHP), Medicaid (Priority Partners) Medicare (Advantage MD)
-
The period of time during which a measure is calculated.
-
The year that an organization evaluates HEDIS measures.
-
The number of members who meet compliance criteria based on NCQA technical specifications for appropriate care, treatment or service.
-
The practitioner who assumes responsibility for the member’s care. You will see this term in the TRC measure.
-
A physician or non-physician (e.g., nurse practitioner, physician assistant, certified nurse midwife) who offers primary care medical services.
-
Year prior to measurement year.
-
Steps in the data validation process required by NCQA.
-
Calendar year after the end of the MY during which the Annual HEDIS Audit occurs. (e.g., For MY2025, the Report Year is 2026).
-
Data collected prospectively which are not in a standard file layout. Medical record reviews are an example.
-
Standardized file process to collect data from sites to close gaps.
-
A measure can be broken down into more specific data elements of care.
-
Telehealth is billed using standard CPT and HCPCS codes for professional services in conjunction with a telehealth modifier and/or a telehealth POS code.
Synchronous telehealth requires real-time interactive audio and video telecommunications.
- Telehealth is billed using standard CPT and HCPCS codes for professional services in conjunction with a telehealth modifier and/or a telehealth POS code.
- CPT or HCPCS code in the value set will meet criteria (regardless of whether a telehealth modifier or POS code is present).
Asynchronous telehealth sometimes referred to as an e-visit or virtual check-in, is not “real-time” but still requires two-way interaction between the member and provider.
- Asynchronous telehealth can occur using a patient portal, secure text messaging or email.
Compliance
- Elements which require the last result in the Measurement Year may impact member compliance throughout the year. (Example: A1c on March 6.0 = compliant. June A1c test no result reported. System will default to >9 until the result is received.)
- Member ages for each measure are based on different criteria. This may impact the age range to include additional ages. (Example: 18 years of age by December 31 of the measurement year- Consider when member turns 18 and include service performed during the measurement year when member was 17.)