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Johns Hopkins HealthCare will reconsider denial decisions in accordance with the provider manual and contract. All appeal requests should be submitted in writing. For information about the appeals process for Advantage MD, Johns Hopkins EHP, Priority Partners MCO, and Johns Hopkins US Family Health Plan, please refer to the provider manuals or contact your network manager.
Appeals letters and other clinical information should be mailed or faxed to Johns Hopkins HealthCare.
Address:
Johns Hopkins HealthCare LLC
Attn: Appeals Department
7231 Parkway Drive, Suite 100, Hanover, MD 21076
Fax Number: 410-762-5304
Mail to:
Johns Hopkins Advantage MD Payment Disputes
P.O. Box 3537
Scranton, PA 18505
Phone: PPO: 877-293-5325, HMO: 877-293-4998; TTY users may call 711
Fax: 1-855-206-9206
Phone: 1-877-293-5325, TTY Users Call: 711
Fax: 1-855-206-9206
Log in to your HealthLINK account to view information on your EHP/Priority Partners/Advantage MD patients.
Log in to your HealthLINK account to view information on your USFHP patients.
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