Jointly owned by the Johns Hopkins Health System and the Johns Hopkins University School of Medicine, Johns Hopkins HealthCare (JHHC) develops and manages medical care contracts with organizations, government programs, and health care providers for more than 400,000 plan members. A dedicated advocate for our client-employers, patient-members and physician-providers, JHHC believes that collaboration between the three creates optimal results for patients and healthy financial outcomes for our providers and employers.
Services and support JHHC provides its four health plans include:
- Eligibility database management
- Member and provider customer service
- Claims adjudication
- Member outreach programs (for Priority Partner members only)
- Provider/faculty network development
- Care management program and services
- Enrollment services
- Secure online portal for members and providers
Johns Hopkins HealthCare Solutions:
In addition to serving four lines of business, we also have Johns Hopkins HealthCare Solutions, our commercialization division.
JHHC Solutions develops and markets evidence-based clinical and administrative programs, products and protocols. It also has the overall responsibility for managing and growing a diverse portfolio of corporate collaborations.
Together, with faculty and industry, we work to help accelerate innovation and improve the health and well-being of populations, both in our community and around the world. Visit JohnsHopkinsSolutions.com to learn more.
Following our mission, vision and core values are crucial to our commitment to uphold quality, cost effective health care and exemplary customer service.
The mission of Johns Hopkins HealthCare is to empower those we serve on their journey toward good health.
Johns Hopkins HealthCare will be the leader in provider-sponsored health plans and solutions.
Our core values are essential to upholding our mission and vision.
- Excellence & Discovery
Be the best. Commit to exceptional quality and service by encouraging curiosity, seeking information and creating innovative solutions.
- Leadership & Integrity
Be a role model. Inspire others to achieve their best and have the courage to do the right thing.
- Diversity & Inclusion
Be open. Embrace and value different backgrounds, opinions and experiences.
- Respect & Collegiality
Be kind. Listen to understand and embrace others' unique skills and knowledge.
Want to learn more about JHHC? View detailed presentations about Johns Hopkins HealthCare and the resources we offer Providers and Members.
Postal Address and Deliveries
7231 Parkway Drive, Suite 100
Hanover, MD 21076
Phone and Email
Advantage MD Compliance Department
Toll free: 844-697-4071
For 24/7 hotline reporting, use: 844-SPEAK2US (844-773-2528) or email the hotline (Access ID: JHU)
*Please do not send any Protected Health Information (PHI) and personal medical information when using any of the E-mail links above. Please include contact information in case we need to reach you.