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Administrative Residency Program
The Administrative Residency Program at Johns Hopkins Bayview Medical Center is an 11-month program designed for individuals seeking to prepare for a career in health management and to assume leadership positions in the healthcare delivery system. The program is open to students who are currently enrolled in an accredited master's program in health administration, business administration or public health at the time of application.
The residency program is tailored to meet the needs and interests of individual residents. It is structured to provide experiential learning in an academic medical center environment within departmental rotations for varying lengths of time over the year. Residents actively participate in projects in the acute hospital, long-term care facility and physician practice operations; meet with organizational leaders; and learn organizational skills. They also are involved in at least two organization-wide initiatives over the course of the year.
Areas of focused learning include:
- Organizational structure and processes
Attend and present at meetings at every layer of the organization, ranging from the Executive Council to unit-based daily meetings, to understand how management decisions affect frontline operations and vice versa.
- Strategic planning
Learn how Johns Hopkins Bayview Medical Center and Johns Hopkins Health System develops their strategic plans. Residents are expected to “own” one or two strategic initiatives and are actively involved in the planning and execution of those initiatives.
- Financial management
Gain exposure to business planning, operational and capital budgeting through various rotations and meetings. The eight-week rotation with the Financial Analysis Unit for Johns Hopkins Health System will help residents understand how hospital leadership uses financial data to make key decisions.
- Clinical services
Plan and execute projects for an assigned clinical department to understand the patient care continuum while gaining exposure to the managerial and strategic challenges at the service-line level.
- Ambulatory services
Participate in a health system wide training for managers in the ambulatory setting to learn all aspects of ambulatory management including scheduling, revenue cycle management, and human resource management. Residents collaborate with participants from an assigned outpatient clinic to complete a Lean project.
- Support services
Meet with and shadow managers from various support services such as Environmental Services, Materials management, and Clinical Engineering to understand how key aspects of hospital operations including patient flow and safety is being enhanced through support services.
- Patient care services
“Adopt” an inpatient unit to witness the patient care operations that takes place daily. Observe the various initiatives and daily problem solving nurses employ to ensure that patients are receiving the best possible care.
- Ancillary services
Spend time in the pharmacy, imaging suite, pathology lab, and the rehabilitation gym to gain exposure to the various functions and services provided by ancillary departments.
The resident will learn administrative and leadership skills, such as fostering team cohesion, motivation of staff, creation of an environment of continuous quality improvement, project coordination, effective communication, problem solving, customer service skills/service excellence and project management.
President, Johns Hopkins Bayview Medical Center
Executive Vice President & COO, Johns Hopkins Bayview Medical Center
Clinical Administrator, Neurosciences, Johns Hopkins Bayview Medical Center
Program Coordinator, Johns Hopkins Bayview Medical Center
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