Effective Date: Oct. 21, 2026

Health Plans Affected: Advantage MD, Employer Health Programs (EHP), Priority Partners, US Family Health Plan (USFHP)

Type of Change: Provider Directory Accuracy Initiative

Explanation of Change:

We have launched our provider directory verification program in collaboration with Quest Analytics/BetterDoctor. Please assist when Quest Analytics/BetterDoctor contacts you. 

Here's What’s Happening
Quest/BetterDoctor has begun outreach to all Johns Hopkins Health Plans network providers via email, telephone, fax and mail to verify your:

• Practice locations
• Phone numbers
• Provider demographic information
• Specialty and service information

This occurs every 90 days as required by the federal No Surprises Act.

Why You Should Respond

• Keeps your practice information accurate in member directories
• Helps providers and members find you quickly and easily
• Meets federal compliance requirements
• Prevents removal from the directory for non-response

Action Needed
When Quest/BetterDoctor reaches out, please respond promptly with accurate information.

In the upcoming weeks, we will add a webpage to the provider section of our website with information about Quest/BetterDoctor’s attestation efforts on behalf of Johns Hopkins Health Plans.
 
Questions?
Contact BetterDoctor at [email protected] or 844-668-2543 (Monday to Friday, 7 a.m. to 3 p.m. PT).