TRC - Transitions of Care Patient

Product Lines:
Advantage MD, Dual Eligible Special Needs Plans (D-SNP).

Measurement Period: January 1–December 31.

Description:
The percentage of discharges for persons 18 years of age and older who had each of the following. Four rates are reported:

  1. Notification on Inpatient Admission. Documentation of receipt of notification of inpatient admission on the day of admission through 2 days after the admission (3 days total). (MRR only)
  2. Receipt of Discharge Information. Documentation of receipt of discharge information on the day of discharge through 2 days after the discharge (3 days total). (MRR only)
  3. Patient Engagement After Inpatient Discharge. Documentation of patient engagement (e.g., office visits, visits to the home, telehealth) provided within 30 days after discharge. (HYBRID)
  4. Medication Reconciliation Post-Discharge. Documentation of medication reconciliation on the date of discharge through 30 days after discharge (31 days total). (HYBRID)

Provider Specialty: PCP and ongoing care provider.

Stratifications:
Age as of the start of the measurement period.

  • 18–64 years.
  • 65 years and older.

Measure Reporting:
CMS Start Rating Measure.

Improvement Notation:
Increased score indicates improvement.

Data Collection:

  • Administrative.
  • Hybrid.
  • Supplemental.

Initial Population:

  • Measure Item Count: Episode.
  • Age: 18 years of age and older as of the last day of the measurement period.
  • Benefits: Medical.
  • Continuous Enrollment: Date of discharge through 30 days after discharge (31 days total).
  • Allowable Gap: None.

Definition:
Medication list: A list of medications in the medical record. May include medication names only, or may include dosages, frequency, over-the-counter (OTC) medications and herbal or supplemental therapies.

Medication reconciliation: A type of review in which the discharge medications are reconciled with the most recent medication list in the outpatient medical record.

Ongoing care provider (OCP) - The practitioner who assumes responsibility for the patient’s care.

Acronyms:

  • HIE - Health information exchange
  • ADT - Automated admission, discharge and transfer alert system

 

Denominator

Numerator

Best Practice and Measure Tips

Requirements: Only EMR systems and medical records accessible to the PCP/OCP (ongoing care provider*) are eligible for use in reporting.

  • Ensure all admission / discharge notifications are received and saved in the patient’s outpatient chart. Be sure to include any admission / discharge notifications from Skilled Nursing Facilities.
  • Ensure appropriate engagement and medication reconciliation occur for all discharges including when discharged to home from Skilled Nursing Facilities.
  • Be sure any post hospitalization contact documentation clearly indicates it is a follow up after Inpatient Hospitalization, whether it is a Visit, Medication reconciliation, Transition of care call, Post op visit, etc.

*A provider/specialist may be considered an ongoing care provider if they provide care to the patient in and out of the hospital.

  • If the provider/specialist only provides care to the patient in the hospital, then they are NOT considered an ongoing care provider.
  • A provider/specialist who only sees the patient outside the hospital MAY still be considered an ongoing care provider (e.g., if the patient sees the provider before admission and then again after discharge; or if the patient sees the provider regularly before admission but has no other visits for the rest of the measurement year after discharge).
  • The provider/specialist is not required to perform the engagement visit in order to be considered an ongoing care provider.
    • If the cardiologist or other specialist meets the criteria described above, then they may be considered an ongoing care provider and the outpatient medical record that is accessible to the cardiologist or other specialist may be used for all the TRC measure indicators.
    • If the surgeon also sees the patient outside of the hospital (i.e. they performed the pre-op exam and/or follow-up visit), then they may be considered to be the ongoing care provider. If the patient only saw the surgeon while in the hospital then they may not be considered to be an OCP.

How admission and discharge dates are determined:

A patient may be counted in the measure multiple times within the measurement period. Each episode is determined based on the following:

  • An episode ends if the patient remains discharged to home for 31 days. Any admission after this would create a new Admission episode.
  • An episode continues when the first discharge is followed by a readmission or direct transfer to an acute or non-acute inpatient care setting on the date of discharge through 30 days after discharge (31 days total).
  • Admit date = Date of the first admission
  • Discharge date = Date of the discharge where there are no readmissions or direct transfers within the 31 days total.

 

Notification of Inpatient Admission:

Documentation sent to the patient’s PCP or OCP must include dated evidence of receipt of notification of inpatient admission on the day of admission through 2 days after the admission (3 days total). Evidence that the information was integrated in the appropriate medical record and is accessible to the PCP or ongoing care provider on the day of admission through 2 days after admission (3 total days) meets criteria.

  • Compliance through Medical Record Review only. Ensure admission / discharge notifications are in patient’s outpatient chart. Compliance is only met if the required information is in the patient’s medical record within the 3 days total timeframe. Prompt scanning of any notifications or any communications with Care Team or patient into the medical record is critical to meet compliance.
  • If patient has an observation stay and then admitted as an inpatient, the date of the admission stay is used for compliance. Observation stays are considered outpatient.

 

Receipt of Discharge Information:

Documentation sent to the patient’s PCP or OCP must include dated evidence of receipt of discharge information on the day of discharge through 2 days after the discharge (3 days total). Evidence that the information was integrated in the appropriate medical record and is accessible to the PCP or ongoing care provider on the day of discharge through 2 days after discharge (3 total days) meets criteria.

  • Compliance is only met if the required information is in the patient’s medical record within 2 days of discharge. Prompt scanning of any notifications or any communications with Care Team or patient into the record is critical to meet compliance.

Note: Patients transferring from a hospital to a skilled nursing facility or other inpatient setting require notification of discharge from the skilled nursing facility or other inpatient setting. This dated notification is required in the outpatient chart along with the below information within the required timeframe of 3 days total in order to close the HEDIS gap.

Patient Engagement After Inpatient Discharge:

Documentation of patient engagement (e.g., office visits, visits to the home, telehealth) provided within 30 days after discharge. If the patient is unable to communicate with the provider, interaction between the patient’s caregiver and the provider meets criteria. (HYBRID: Compliance via claims or Medical Record Review.)

Note: Patients transferring from a hospital to a skilled nursing facility or other inpatient setting require engagement after discharge from the skilled nursing facility or other inpatient setting.

Easy Compliance with acceptable visit codes: (Add appropriate Medication Reconciliation Post-Discharge Code to Patient Engagement visit claim to meet medication reconciliation compliance.)

 

Medication Reconciliation Post-Discharge:

Evidence discharge medications were reconciled with the most recent medication list in the PCP/OCP outpatient medical record on the date of discharge through 30 days after discharge (31 days total). (HYBRID: Compliance via claims or Medical Record Review).

Note: Patients transferring from a hospital to a skilled nursing facility or other inpatient setting DO NOT require medication reconciliation until they are discharged from the inpatient setting.

 

Measure Exclusions

Denominator Exclusions:

  • Persons in hospice or using hospice services any time during the measurement period.
  • Persons who died any time during the measurement period.

Numerator Exclusions:

  • For CPT Category II codes do not include CPT CAT II Modifier.

Measure Codes

Patient Engagement After Inpatient Discharge Patient Engagement.

  • An outpatient visit, telephone visit, e-visit or virtual check-in:
    • CPT: 98000, 98001, 98002, 98003, 98004, 98005, 98006, 98007, 98008, 98009, 98010, 98011, 98012, 98013, 98014, 98015, 98016, 98966, 98967, 98968, 98970, 98971, 98972, 98980, 98981, 99202, 99203, 99204, 99205, 99211, 99212, 99213, 99214, 99215, 99242, 99243, 99244, 99245, 99341, 99342, 99344, 99345, 99347, 99348, 99349, 99350, 99381, 99382, 99383, 99384, 99385, 99386, 99387, 99391, 99392, 99393, 99394, 99395, 99396, 99397, 99401, 99402, 99403, 99404, 99411, 99412, 99421, 99422, 99423, 99429, 99441, 99442, 99443, 99455, 99456, 99457, 99458, 99483
    • HCPCS: G0071, G0402, G0438, G0439, G0463, G2010, G2012, G2250, G2251, G2252, T1015** NOTE: **T1015 HCPCS code which identifies an all-inclusive clinic visit for services rendered at a Federally Qualified Health Center (FQHC)
    • SNOMED CT US Edition: 50357006, 77406008, 84251009, 86013001, 90526000, 185317003, 185463005, 185464004, 185465003, 209099002, 281036007, 314849005, 386472008, 386473003, 401267002, 439740005, 866149003, 3391000175108, 444971000124105, 456201000124103
    • UBREV: 0510, 0511, 0513, 0514, 0515, 0516, 0517, 0519, 0520, 0521, 0522, 0523, 0526, 0527, 0528, 0529, 0982, 0983
  • Transitional care management: CPT: 99495, 99496

Medication Reconciliation Post-Discharge.

  • Medication Reconciliation Encounter CPT: 99483, 99495, 99496
  • Medication Reconciliation Intervention
    • CPT: 99605, 99606
    • CPT-CAT-II: 1111F
    • SNOMED CT US Edition: 430193006, 428701000124107