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School of Medicine
About the Armstrong Institute
The Armstrong Institute for Patient Safety and Quality aims to reduce preventable harm, improve clinical outcomes and experiences and reduce waste in health care delivery at Johns Hopkins and around the world.
The institute’s work focuses on:
- Eliminating medical errors and complications of care
- Enhancing clinical and patient-reported outcomes for all patients
- Delivering patient- and family-centered care
- Ensuring clinical excellence
- Improving health care efficiency and value
- Eliminating health care disparities
- Creating a culture that values collaboration, accountability and organizational learning
The institute’s work has an impact on patients at Johns Hopkins Medicine, a nearly $6 billion integrated global health enterprise, and beyond.
Our Work at Johns Hopkins Medicine
Within Johns Hopkins Medicine, the institute coordinates safety and quality improvement efforts across our corporate health system, such as programs to reduce preventable complications and infections, and to consistently deliver evidence-based care. The institute also supports the scholarly activity of faculty in improving safety and quality and provides consultative services and technical support to hospitals and departments. The institute develops and delivers training programs and other educational resources that increase the ability of JHM faculty and staff to carry out work that prevents errors and complications, improves patient outcomes and enhances value. Efforts to measure, track and broadly report performance on safety and quality measures within Johns Hopkins Medicine are also led by the institute.
Our Work in the World
With Johns Hopkins as its laboratory, the institute also develops and tests solutions in safety and quality improvement that can then be shared with and spread throughout the world. The institute has designed and implemented large-scale quality and safety improvement projects at the state and national levels that have saved lives, reduced suffering and averted health care spending. The institute is currently leading several collaborative projects focused on improving the culture of safety and preventing complications. The results of our efforts have been published in high-impact journals and have informed public health policy.
In addition to targeting specific harms, the institute also seeks to fix the flawed and poorly coordinated systems that make errors, complications and poorly coordinated care more likely. By convening stakeholders and experts from the many sectors influencing health care—clinicians, industry, policymakers, patients and others—we seek solutions to the complex challenges facing health care.
Understanding that the challenge of taking safety and quality to the next level requires new approaches, the institute harnesses the expertise not just of clinicians but also professionals from a broad range of disciplines and schools at Johns Hopkins and elsewhere. These include administrators, researchers, Lean Sigma Black Belts, human factors engineers, industrial-organizational psychologists and clinical analytics experts. Our faculty have appointments in the schools of medicine, nursing, engineering, public health, business and others.
The institute was created through the generous contributions of C. Michael Armstrong, former chairman of the board of trustees of Johns Hopkins Medicine and retired chairman of Comcast, AT&T, Hughes Electronics and IBM World Trade Corporation. A long-time champion of patient safety and quality of care in his position on the board, Armstrong made a $10 million gift to in 2011 to form the institute.