We Are Here and Ready to Safely Care for You
At Johns Hopkins Medicine, your health and safety are our very highest priorities. We are ready to care for you and your family in our hospitals, surgery centers, and through in-person clinic and online video visits. Learn how we are keeping you safe and protected so that you can get the care you need.
How We Make Sure You Are Safe
To help prevent the spread of COVID-19, our doctors and care teams are taking extra precautions to make your visit as safe as possible.
Testing and Screening
Masks and Protective Equipment
Clinic Appointments and Elective Procedures
If you've been already scheduled for a procedure that had to be postponed, we will reach out to reschedule. If this is a new procedure or clinic appointment, please contact us at 410-955-5933 to schedule a consultation.
Video Visits (Telemedicine)
Learn more about video visits.
Frequently Asked Questions
How to Request a Telemedicine Appointment
Patients with a MyChart account can participate in a live-video appointment, called a video visit. A video visit can be scheduled through MyChart or by calling 410-955-5933. If you are a new patient or need to set up a MyChart account, a member of our team can help guide you through the process over a phone call.
Preparing for Your Telemedicine Appointment
Upon scheduling your appointment you will receive directions to prepare you for your video visit. Be sure to complete the following steps:
- Activate your MyChart account.
- In MyChart, add or update your medication list, preferred pharmacy and allergies.
- Upload any images you would like your doctor to review to mychart. This includes images of rashes, lesions, growths or areas of general concern.
What to Expect Before Your Telemedicine Appointment
Shortly before your appointment you will be contacted by a member of our team to ensure you are ready for your appointment by completing the following:
- Activated your MyChart account.
- In MyChart, you’ve updated your medication list, preferred pharmacy and allergies.
- Test your device prior to your appointment.
We will also confirm your location and answer any questions you may have to prepare you for your appointment.
When You're Ready to Begin Your Televisit
- Make sure the room is well-lit so your doctor can see you.
- You should be in a private space where personal medical information can be freely discussed.
- Please remember that this is a two-way video visit. Dress in such a way that you are comfortable being seen by your provider. Please be dressed for the start of your visit, your provider may ask you to undress certain areas depending on your reason for visit.
- If you encounter technical problems please call the Johns Hopkins televisit assistance phone line 667-208-6100
The Johns Hopkins Department of Dermatology excels at diagnosing and treating conditions affecting the skin, hair and nails. Patients have turned to us for years to receive the most advanced treatments in medical, surgical and cosmetic dermatology. Likewise, our expertise in diagnosing complex skin diseases and our commitment to researching new therapies has made us a trusted leader in the field of dermatology.