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School of Medicine
Workshops and Courses in Patient Safety and Quality Improvement
The Armstrong Institute hosts training opportunities throughout the year targeted to a wide range of health care professionals, from frontline staff to executives.
JHM Employees: These training opportunities are offered at no cost to you. However, workshop seats are limited. Get details.
Gain guidance and best practices on setting up peer-responder programs that deliver “psychological first aid" and emotional support to health care professionals following traumatic events.
Improve culture and empower frontline staff to mitigate hazards using the Comprehensive Unit-based Safety Program (CUSP) in an interactive one-day workshop, online learning and remote coaching program.
Learn how experienced CUSP coordinators, facilitators and champions can overcome barriers to self-sustaining, resilient teams and become more effective leaders of CUSP team.
Prepare participants to evaluate quality improvement and patient safety projects in the following three areas: critiquing evaluations of projects; designing a robust evaluation of a QI/PS project; and conducting a small-scale qualitative study.
See how the use of human factors engineering methods can identify and mitigate system problems that cause human errors and patient safety hazards in health care.
Identify and eliminate waste in health care delivery, including reduced patient wait times, faster processing of medications, decreased risk of medication errors, less inventory and more patient-focused processes.
Discover powerful methods for optimizing flow and reducing waste while eliminating defects. Apply concepts and tools to health care-specific scenarios.
Acquire key concepts, tools and skills to reduce preventable patient harm and be a change agent through performance improvement approaches -- such as Lean Sigma, Human Factors and Design Thinking.
Tackle the teamwork and communication failures that can lead to patient harm by developing an effective, sustainable team training program that is tailored to your organization.
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