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Five-Day Patient Safety Certificate Program

The Armstrong Institute's five-day Patient Safety Certificate Program is currently in a re-discovery process. Please check back for updated content.

The Armstrong Institute's five-day Patient Safety Certificate Program immerses participants in the key concepts, tools and skills that they need to reduce preventable harm to patients, whether at the level of unit/clinic, clinical department or hospital. Learners delve into performance improvement approaches--such as Lean Sigma, Human Factors and Design Thinking--while delving into strategies to engage their organizations in this critical work. Consisting of 24 modules, the program also covers such essential topics as patient safety culture, patient-centered care, safe design principles, and interdisciplinary teamwork and communication.

Continuing education credits available.

The Armstrong Institute also offers an online Patient Safety Certificate Program. To decide which is best for you, compare these programs

The Participant Experience

  • Frequent opportunities to apply the concepts and skills to problem-solving and action-planning in realistic scenarios
  • Group activities--such as simulations, design sessions and case studies
  • A "sandbox" environment that allows testing of solutions with peers
  • Learning from peers, as well as from instructors who have led successful safety projects at Johns Hopkins, across the United States and internationally

“This course is extremely well-taught, engaging and entertaining. The week goes by quickly. I got what I came for – a broad overview of patient safety concepts, as well as skills in areas such as teamwork, problem-solving and design thinking from an international leader in safety.”

Michele Follen, M.D., Ph.D., Gynecologic Oncologist, New York City

Read what other participants are saying.

Learning Objectives

After completing this activity, the participant should be better able to:

  • Develop patient safety initiatives for real and lasting change
  • Create and sustain a patient safety culture that has patient-centered care as its linchpin
  • Use a system-based approach to identify and reduce defects in health care organizations
  • Apply evidence-based practices to develop and support effective multidisciplinary teams that work in partnership with patients and their families to improve patient safety outcomes
  • Act as a change agent in their organizations as they lead efforts to continuously learn from defects and improve patient safety and quality care by developing action plans for patient safety improvement


Hanan Aboumatar, M.D., M.P.H.
Assistant Professor of Anesthesiology and Critical Care Medicine

Matt Austin, Ph.D.
Assistant Professor of Anesthesiology and Critical Care Medicine

Lauren E. Benishek, Ph.D.
Assistant Professor

Sean Berenholtz, M.D.
Professor of Anesthesiology and Critical Care Medicine

Emily Boss, M.D.
Associate Professor of Otolaryngology - Head and Neck Surgery

Cheryl Connors, M.H.S.
Quality and Innovation Coach

Robert Hody, B.S., M.S.
Assistant Director, Lean Sigma Deployment

Eileen Kasda, M.H.S.
Senior Project Administrator

Paula Kent, DrPH, M.S.N., M.B.A., R.N., CPPS
Patient Safety Specialist

Lori Paine, Dr.PH, R.N., M.S.
Director of Patient Safety

Michael Rosen, M.A., Ph.D.
Associate Professor of Anesthesiology and Critical Care Medicine

Times and Location

Constellation Energy Building
750 E. Pratt St., 4th Floor Conference Room
Baltimore, MD 21202
Get details on parking, hotels and attractions

Days 1-4: 8:30 a.m.-4:30 p.m.
Day 5: 8:30 a.m.-3:45 p.m.

Cost and Registration

The program costs $3,495 per participant. 

Please see our Cancellation/No Show & Refund PolicyBeginning January 1, 2021, the No-Show Policy has been reinstated. 

Target Audience

This activity is intended for health care professionals seeking to lead, facilitate and implement programs to improve patient safety and quality of care in inpatient and outpatient settings.


joint accreditation provider logo

In support of improving patient care, this activity has been planned and implemented by the Postgraduate Institute for Medicine and Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality.  Postgraduate Institute for Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physician Continuing Medical Education

The Postgraduate Institute for Medicine designates this live activity for a maximum of 30.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Pharmacy Education

Postgraduate Institute for Medicine designates this continuing education activity for 30.0 contact hour(s) (3.0 CEUs) of the Accreditation Council for Pharmacy Education.

(Universal Activity Number - JA4008162-9999-19-613-L05-P)

Type of Activity: Application

Continuing Nursing Education

The maximum number of hours awarded for this Continuing Nursing Education activity is 30 contact hours.

Type of Activity


Disclosure of Conflicts of Interest

Postgraduate Institute for Medicine (PIM) requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest (COI) they may have as related to the content of this activity. All identified COI are thoroughly vetted and resolved according to PIM policy. The existence or absence of COI for everyone in a position to control content will be disclosed to participants prior to the start of each activity.

Americans with Disabilities Act

Event staff will be glad to assist you with any special needs (ie, physical, dietary, etc). Please contact the Armstrong Institute Learning and Development team prior to the live event at (410) 637-7170.

Fee and Credit Request Information

A statement of credit will be issued immediately upon completing the evaluation on

For Pharmacists: Upon completing the evaluation on, your transcript information will be sent to the NABP CPE Monitor Service.


"The course has re-energized my interest in patient safety. The presenters were multi-faceted, with backgrounds in research, business, health care and even the military. They provided real world examples of safety initiatives outside of health care that were translatable to the hospital and ambulatory settings. I was able to network with colleagues from other institutions who were passionate about patient safety in small groups allowing for great exchange of ideas. The sessions were very comprehensive touching upon all facets of safety, including Six Sigma and Lean. I would recommend the [certificate program] to other colleagues."

– Jennifer Lenoci-Edwards, Project Manager, Partners Clinical Performance, Partners Healthcare, Needham, Mass.

"This was one of the best run and most practical courses that I have ever attended. The week just flew by. Great instructors with practical examples, and lots of camaraderie with other participants. It was a really terrific learning experience."

– William Brooks, MD, MPH, Tampa, Fla.

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