Frequently Asked Questions (FAQs) for International Patients Traveling to Johns Hopkins Medicine in the U.S.
Below you’ll find answers to common questions for patients traveling to Johns Hopkins Medicine in the U.S. Your care coordinator is your first point of contact, and can guide you through details specific to your situation, including scheduling, billing, interpretation and medical records. We are here to support you every step of the way.
Before Your Visit
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Johns Hopkins Medicine is headquartered in Baltimore, Maryland, on the East Coast of the U.S. We offer health care services in Maryland, Washington, D.C., and Florida. Our care locations are easily accessible from major airports and conveniently located near shopping centers, entertainment and dining options. View our patient care locations and get directions.
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Johns Hopkins Medicine International is the global division of Johns Hopkins Medicine. We have one of the most experienced programs in the U.S. for coordinating high-quality care for traveling patients of all ages.
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For patients traveling from outside of the U.S., start by completing our International Patient Interest Form.
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If you do not have a U.S. visa, please contact your local U.S. embassy or consulate to inquire about processing times and requirements. Once your appointment is scheduled, we can provide an official appointment confirmation letter, which may support your visa application. (Unfortunately, we cannot provide visa invitation letters.)
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Please visit the Johns Hopkins Medicine International travel and accommodations website for details.
During Your Care
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Yes, interpreter services are available 24 hours per day, seven days per week through in-person, video remote and over-the-phone interpreting.
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Yes. We prepare cost estimates, help verify your insurance or embassy coverage and answer billing questions. For the latest information about our financial services, please see our billing information website.
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Yes, in many cases. We work with some international insurers and embassies. If preauthorization is not possible, we may ask for a deposit to cover costs not preapproved.
After You Return Home
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You can view your records using Johns Hopkins Medicine MyChart (available in English and Spanish). We can also send your medical records to you or your home-country physician.
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Contact our international patient financial services team by phone, +1-410-502-7683 , or email [email protected].
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If your deposit exceeds the actual charges, you’ll receive a refund. If your deposit does not cover the full cost of care, we will send you a bill for the remaining balance.
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Yes. We can issue your final statement or refund by mail. Please provide your email address and home address so we can reach you.