Contact our international medical concierge team and share your medical story by calling +1-410-502-7683 (Monday – Friday, 7:30 a.m. – 5 p.m. Eastern Time) or complete an online inquiry.

We will guide you through the rest of your journey to health:  

• Step 1: Request Your Appointment

  Once your international medical concierge has received your request, they will contact you within one business day to gather the following information:

  • Medical issue to be addressed
  • Applicable medical records
    • Records may include images (X-ray, MRI, CT scan, ultrasound)
    • Physical pathology slides are required for oncology consultations.
    • Medical records must be in English.
    • Records and images may be uploaded here, faxed (+1-410-614-4107) or emailed to your medical concierge, or mailed to your concierge’s attention: Johns Hopkins Medicine International, 601 North Caroline Street, Suite 1080, Baltimore, MD 21287 USA
  • Demographic information: gender, date of birth, ethnicity, etc.
  • Mailing address
  • Copy of passport
  • Copy of insurance card 
    • We will verify your benefits at the time of appointment scheduling.
  • Your preferred timeframe for appointment
    • We will do our best to pair you with the best specialist for your needs within your preferred timeframe.
  • United States-issued visa
    • Please contact the U.S. consulate/embassy in your country to inquire about visa processing time and requirements.
    • Johns Hopkins Medicine International does not provide invitation letters; however, we will provide you with a confirmation letter if needed.

  What to Expect Next

  • We will review your records and triage them to the appropriate department.
    • Additional records may be requested by the clinical department or medical provider.
  • We will proceed to scheduling upon the approval of the department.
  • Your medical concierge will schedule your appointment(s).
    • If you wish to schedule medical appointments for a travel companion, please inform your medical concierge in advance, before finalizing your travel itinerary, so we can do our best to schedule appointments close together.
• Step 2: Receive Confirmation and Cost Estimate
  • You will receive a confirmation packet detailing your care plan, appointments and other important information related to your visit.
  • You will receive a cost estimate for the expected services outlined in your care plan.
    • Learn more about the cost estimate and payment process.
• Step 3: Confirm Your Appointment

  We will reach out to confirm your visit at least 10 days before your appointment. Payment is due in full prior to services rendered.