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Registration and Checking In
It is the policy of Howard County General Hospital to provide services to all persons regardless of your age, gender, race, national origin, religion, sexual orientation or disabilities. This non-discrimination policy applies to all facilities and programs of the hospital.
Please discuss any special needs with your admitting counselor. Special accommodations are available for patients with disabilities. In-room TTD equipment and closed-captioned televisions are available for patients who are hearing impaired or Deaf. Interpretive services are available for people who are Deaf or have limited English proficiency.
Howard County General Hospital surgical services are provided in the main hospital building and in The Center for Ambulatory Surgery, located in the Berman Pavilion (formerly the Health Care and Surgery Center) next to the main hospital. Your surgeon’s office will tell you in which facility your surgery will be performed.
If your scheduled arrival time is during normal business hours (Monday- Friday from 9:00 a.m. to 5:00 p.m.), you will check in at the reception desk in the lobby of the Berman Pavilion (see photo below).
If your scheduled arrival time is after 5:00 p.m. on a weekday or anytime on a weekend or holiday, please check in and register at the Admissions desk in the lobby of the main hospital building.
If you are an OB patient arriving for a scheduled C-Section, please register at the Admissions desk in the lobby of the main hospital building.
You should arrive 60-90 minutes before your scheduled surgery time, according to your surgeon’s instructions. (Total Knee Replacement patients should arrive 2 hours before their scheduled surgery time).
There is ample free parking available in lots B and C.
Patients should bring the following information when registering:
- Insurance card
- Medicare/Medicaid card
- Name & Social Security number of insured
- Referral forms from your physician (if required by your insurance carrier)
- Completed forms
- Worker's compensation information (if applicable)
- Driver's license
- Completed copy of your Advance Directive.
- Co-pay or deductible
If you have a deductible due at the time of your procedure, we accept credit cards or checks. If you bring a credit card or check book, please ask the person accompanying you to keep it in a safe place during your procedure until your discharge.
Upon arrival, you will receive an ID bracelet with your name and birth date that must be worn at all times during your stay. Staff should always ask you to state your name and birth date and should check your ID bracelet before giving you medication or performing any test or procedure. If you leave your room for anything other than a scheduled procedure, please let your nurse know where you will be.