President/CEO Johns Hopkins Home Care Group
President of Home & Community-Based Services, Johns Hopkins Health System
Why did you decide to join Johns Hopkins Medicine?
When I graduated from Villanova in 1981, I interviewed and was accepted at many hospitals between Philadelphia and Baltimore. However, it was after leaving my interview at Hopkins that I knew I had found my home. Beginning with the tripartite mission and witnessing the passion of the team I met during my visit convinced me that I wanted to make a difference in the lives of patients the way the team at Hopkins did every day. I wanted to be part of that energy, the learning and caring environment.
Why have you decided to stay at Johns Hopkins Medicine?
Hopkins has proven to be everything that I had envisioned. A day has not gone by that I haven’t had the opportunity to learn and grow. I feel honored to be surrounded by such a wonderful team of dedicated individuals all working toward common goals. I love the patient-centered approach and the true emphasis in quality and safety. I stay at Hopkins because I believe in its mission and thrive in the culture of excellence, collaboration and discovery.
Let others know your interests and desire to learn and grow. Seek out mentors. Stay passionate.
Please tell us about how you reached your leadership position.
I started as a staff nurse on Osler 4 then preceptor and senior clinical nurse. I moved on to an educator role and then to the coronary care unit (CCU). After completing my masters I moved to Johns Hopkins Bayview, where I managed the CCU, progressive care unit and medical intensive care unit. I was then asked to create and became director of the Department of Care Management, bringing together a triad approach of utilization review, social work and case management. From there I worked with the school of nursing, creating case management programs. I moved into operations integration, which took me to Johns Hopkins Home Care Group (JHHCG) to develop the quality program, progressing from senior director of quality to vice president, to chief operating officer, to chief quality officer and, most recently, president and chief executive officer.
Which of your accomplishments are you most proud of at Johns Hopkins Medicine?
I am most proud of the transformation of JHHCG to a highly valued, aligned, quality organization with a culture of engagement, transparency, quality and safety. I am most proud of the dedicated staff that go the extra mile to make such a difference in the lives of the patients we serve.
What advice would you give a woman who is aspiring to grow in her leadership responsibilities?
Focus on the job you are doing and give it 100 percent doing the best you can be. Get involved and learn from others every day. Let others know your interests and desire to learn and grow. Seek out mentors. Stay passionate.