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Images and Reports for Providers

radiologist reading images

The eRadiology Center offers physicians an array of services to assist with imaging needs. Our dedicated staff is here to serve you 24 hours a day, seven days a week. Please see our list of frequently asked questions or contact us if you need further assistance.

Johns Hopkins Providers

Our staff members at the eRadiology Center have extensive knowledge and experience in timely processing of images and reports to serve the Johns Hopkins medical community.

For second opinion services, our team now uses image-sharing software, giving physicians the ability to upload studies electronically and eliminate the need to drop off the images on CD at the eRadiology Center.

Second Opinion

All images stored in the Johns Hopkins Image Archive will get an official interpretation by a Johns Hopkins radiologist.

  • Second Opinion

    All images stored in the Johns Hopkins Image Archive will get an official interpretation by a Johns Hopkins radiologist.

    Second Opinion Policy and Procedure

    1. Referring physicians must complete a requisition for the second opinion consultation and provide a clinical history. Whenever possible, the image interpretation report of the outside study should be submitted.
    2. The requesting physician is responsible for notifying the patient that a minimal fee will be charged for requests for outside consultations and storage of images on the archive.
    3. With an appropriate prescriber order, the eRadiology Center will download the imaging studies and add them to a work list for the appropriate division or section within radiology. If a specific radiologist is designated by the referring physician to interpret a study, this will be included in the study request, but in general, this will be discouraged to facilitate prompt turnaround of the request.
    4. The second opinion order will be reviewed and formally interpreted by a Johns Hopkins radiologist.
    5. The eRadiology Center will send an email notification to the provider when images are available for viewing.
    6. To submit an inpatient, outpatient or emergency department second opinion request, the referring physician will need to complete an Epic order. 
    7. Images can be submitted to Johns Hopkins Image Sharing. Image Sharing is a secure website that allows physicians to upload studies for temporary viewing. When Image Sharing is used in conjunction with an appropriate prescribed Epic order, the study will be interpreted and made part of the permanent archive.
    8. Images can also be submitted directly to the eRadiology Center via CD, DVD or film. Electronic submissions should be in standard DICOM format to assure timely and accurate transfer to the archive. The eRadiology Center will dispose of any CD, DVD or film not retrieved within 14 days of processing.
  • Image Sharing Software

    Sharing images and reports from outside institutions with Johns Hopkins physicians has never been easier.

    Image Sharing is a service provided by the Department of Radiology and Radiological Sciences that was implemented to support patients seeking care from a Johns Hopkins physician in any department. This service eliminates the use of CDs when viewing and sharing studies within the Johns Hopkins enterprise.

    • Upload studies: Providers or patients can upload medical images and reports using any computer with Internet access.
    • Share studies: Studies can be electronically shared among physicians and all Johns Hopkins Health System affiliate institutions.
    • View studies: Medical images can be viewed via our clinical viewer.
    • Download studies: Studies can be downloaded for short-term use during an appointment or added to the Johns Hopkins long-term archive for permanent storage.

    To learn more, visit https://jhhsimagesharing.ambrahealth.com.

  • Clinical Duplicate Image Request

    Please complete our online form that will be submitted to the eRadiology Center.

    Please note: Radiology will no longer accept internal faxed request for placing reprint orders.

    Imaging ModalityApproximate time to Copy Exam to a Disc
    Ultrasound/Fluoroscopy/Nuc Med45 min
    Interventional40 min
    PET/CT30 min
    CT30 min
    MRI25 min
    Mammo20 min
    X-Ray15 min
  • Research Duplicate Image Request

    Please complete our online form that will be submitted to the eRadiology Center.

    Please note: Radiology will no longer accept internal faxed request for placing reprint orders.

Providers Outside Johns Hopkins

A Johns Hopkins radiologist will interpret the images and write a detailed report within 24 hours of the exam. Results will be sent directly to your office. If you have any questions for the eRadiology Center, please call 443-287-7378.

You can also find reports and images for your patients through iConnect.

For iConnect technical support, please call 410-502-2667.

Contact the eRadiology Center

Email: eradiologycenter@jhmi.edu
Phone: 443-287-7378
Fax: 443-769-1210

Nelson Basement (B-104)
Monday–Friday, 7 a.m.–7 p.m.

Sheikh Zayed Tower (4009)
Available 24/7

Provider FAQs

  • What is the eRadiology Center?

    The eRadiology Center serves patients and physicians with the management of radiology images.

  • Where is the eRadiology Center located?

    The eRadiology Center has 2 locations:

    • Nelson Basement B104 (located on the basement level of the bank of the visitor elevators located adjacent to the Wolfe Street entrance on the Main Loop)
    • Zayed Tower 4009 (located next to the radiology waiting area)
  • What are the hours of operation?

    The Nelson basement center location is open Monday through Friday from 7 a.m. to 7 p.m. The Zayed center location is open 24/7.

  • How can I contact the eRadiology Center?
  • How can I request a radiology second opinion?

    To submit an inpatient, outpatient or emergency department second opinion request, the referring physician will need to complete an Epic order.

    In Epic, use “IMG9500 JHH Second Opinion” for all modality with exception of breast imaging, use "IMG8039 Breast JHH Second Opinion". It is important that, whenever possible, the outside radiology report be provided so that our radiologist can note any discrepancies.

  • What studies can receive a second opinion interpretation?

    1. For new patients, we can interpret up to 2 studies of the same modality and body part (these patients have no imaging on PACS).

    2. If your patient had prior imaging at Hopkins Radiology, we can provide an interpretation on one most recent study (same modality and body part). This could be a more recent study or an older comparison.

    3. One study that is newer than a study on PACS.

    If the patient has already received a second opinion interpretation, an older outside study of the same exam type (same body part and modality) will not receive a second opinion. We cannot provide interpretation on multiple newer studies.

  • Is there a charge to your patient for this radiology second opinion?

    Yes, the charge is needed to offset the necessary interpretation, staffing and equipment expenses incurred to provide the service. There is a reduced professional fee for this service that typically ranges from $30 to $300 depending upon the complexity of the exam. For complex exams like PET scans the cost can be up to $900. Some insurers pay for this service and we will try to collect from a patient’s insurer first. Providers and patients should be aware that patients will be billed if the charge is denied by insurance.

    The requesting physician shall inform the patient that their insurance will be billed for outside consultations and that they may receive a bill for the interpretation if their insurance denies reimbursement for the service.

  • How can my patient’s images be submitted to the eRadiology Center?

    Images can be submitted by disc at either of our locations or by uploading at Johns Hopkins Image Sharing. Johns Hopkins Image Sharing is a secure website that enables users to conveniently submit images electronically to the eRadiology Center eliminating the need to physically bring a disc to one of our locations. Once images have been uploaded, the disc can be returned to the patient right away. We encourage the use of electronic submission whenever possible.

  • What happens to my patient’s disc after the images are downloaded?

    The eRadiology Center will send an email notification to the provider when images are available for viewing.

    We will notify the submitter by email that the disc is ready for retrieval. It is the responsibility of the submitter to pick up the disc. If the disc is not retrieved within two weeks, it will be destroyed.

  • Who should my patients contact if they have questions about a bill they received for a radiology second opinion?

    Patients can contact Radiology Billing at 410-735-6731.

 
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