In This Section      
 

Billing Customer Service

Johns Hopkins is Simplifying Your Billing Statements!

For services after July 23, 2018, you will receive one bill for your care at Johns Hopkins Health System. However, you may still receive multiple bills for services received prior to July 23, 2018, until those balances are paid from hospital-based physicians like anesthesiologists, pathologists, as well as from private community physicians. We are also consolidating our call centers so that you have one place to call for questions about your bills. Our Customer Service department can be reached at 1-855-662-3017 and select 0. This new bill was designed with you in mind to help you better understand your financial responsibility.

Inpatient Hospital Bill

Patients admitted to the hospital (inpatients), will receive multiple bills. A hospital bill will include charges for your room, food, medical supplies & services, and any tests or procedures that you undergo, including X-rays.

Outpatient Hospital Bill

Patients seen in a clinic or outpatient setting may receive multiple bills. Your clinic or outpatient bill will include charges for the use of the hospital facility and any tests or procedures done at the time of your appointment. For scheduling reasons, some tests may be performed later and will be billed separately.

Home Care Bill

Home care patients will receive a bill for services and/or products provided in the home. This bill may include charges for a visit from a nurse, home health and/or include items like IV therapy and home medical equipment.

For Bills Received Prior to July 23, 2018

Please contact us at one of the numbers listed below.

The Johns Hopkins Hospital
Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Bayview Medical Center
Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Bayview Specialty Hospital Programs
Phone: 443-997-3370
Toll Free: 1-855-662-3017

Howard County General Hospital
Phone: 443-997-3370
Toll Free: 1-855-662-3017

Office of Johns Hopkins Physicians
Phone: 410-933-1200
Toll Free: 800-657-0066

Johns Hopkins Home Care Group
Phone: 410-288-8000
Toll Free: 1-800-288-2838

Johns Hopkins Medicine Sibley Memorial Hospital
Phone: 443-997-3370
Toll Free: 1-855-662-3017

Johns Hopkins Medicine Suburban Hospital
Phone: 443-997-3370
Toll Free: 1-855-662-3017

Contact Us

Hours of Operation

Monday through Friday
8:30 a.m. to 4:30 p.m. (EST)

Customer Service Billing Inquiry Email

pfscs@jhmi.edu