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Visiting Your Child

Please partner with us in creating a healing environment by being respectful of other patients, visitors and staff. For your safety and the safety of our patients, we ask that you please follow the guidelines below.

New Visitor Badge Policy

Please note our new visitor badge policy for visitors 16 years and older, effective Dec. 18, 2017.

Because we realize how important it is for the child and the family to be together during treatment for an illness or injury, we have established flexible visiting hours. Parents, guardians and/or designated adults (18 years of age or older) are welcome 24 hours a day in most units. The Children’s Center reserves the right to limit visitors, in the best interests of patients, families and guests. There are sleep accommodations for one person at each bedside. On the child psychiatry unit, parents or guardians may visit from noon to 8 p.m., and there are no sleep accommodations at bedside.

On all units, guests may be asked to leave the room or unit to facilitate addressing clinical needs.

Guest and Young Sibling Visiting Hours

General Care Units (9N, 9S, 10N, 10S, 11S)
Two parents or guardians are welcome at the bedside 24 hours a day. We appreciate the important role your extended family and loved ones play in your child’s care and recovery. We ask that they visit between the hours of 9 a.m. and 9 p.m. For the comfort of other patients, we ask that you limit the number of visitors.

Pediatric Intensive Care Unit (PICU) (4S)
Two parents or guardians are welcome at the bedside 24 hours a day. We appreciate the important role your extended family and loved ones play in your child’s care and recovery. Family members and visitors over the age of 12 are welcome from 9 a.m. to 9 p.m. Siblings between the ages of 2 and 12 may visit between the hours of 3 and 6 p.m. All visitors under the age of 18 must be accompanied by an adult. A total of four people are welcome on Bloomberg 4 South, which includes the patient’s room and PICU family lounge between 9 a.m. and 9 p.m. Additional visitors will be asked to use the lounge on the ground floor.

Neonatal Intensive Care Unit (NICU) (8N)
Parents, guardians or a designated adult are welcome at the bedside 24 hours a day. Family members and friends in the Parent’s Support Circle who are age 18 and older are welcome to visit between 9 a.m. and 9 p.m. Siblings who are age 13 or older may visit between 9 a.m. and 9 p.m. while those 2-12 years old may visit on Wednesday, Friday and Sunday during designated times. Siblings younger than 2 years old may not visit. There are additional NICU requirements for siblings. See below

Child Psychiatry (12S)
Parents and guardians are welcome to visit any time between noon and 8 p.m. Other family members, friends and siblings who are age 18 or older and are on the approved visiting list are welcome to visit between noon and 1:30 p.m. and 5 and 6:30 p.m. Please talk with your child’s nurse to learn more.

Emergency Department (ED) and Pediatric Acute Care Unit (PACU, Presurgical and Postsurgical Recovery Unit) 
Two parents or guardians are welcome at the bedside 24 hours a day. We appreciate the important role your extended family and loved ones play in your child’s care and recovery. For the comfort of other patients, we ask that you limit the number of visitors. 

Sibling Visitation

  • Any age sibling may visit general care units (9N, 9S, 10N, 10S, 11S) during designated guest hours. Siblings 12 years or under must be accompanied by an adult at all times. Please note: During cold and flu season, sibling visitation may be subject to change.
  • On all units, any child who has had a rash, fever, cold, diarrhea, flu or other illness within the last week will not be allowed to visit.
  • Siblings may visit a unit’s playroom if the patient and a parent or guardian are also in the playroom. Staff cannot be responsible for infant/child sibling care or supervision. Families must plan accommodations for an infant sibling, as the infant may not live in the Children’s Center. This is for the protection of the infant as well as the patients.
  • Additional guests can wait in the family lounges outside of each clinical unit.·       

Sibling visitation in the NICU: Siblings must be supervised by an adult family member at all times. Siblings under age 2 may not visit. Siblings who are 13 or older may visit between 9 a.m. and 9 p.m. while those aged 2-12 may visit on Wednesday, Friday and Sunday during designated times. Siblings under 2 years old may not visit. Siblings 2-12 years of age must have a NICU Sibling Visitation Screening Form completed by their regular health care provider before their first visit. Siblings whose vaccinations are not current will not be allowed to visit. Those who have received the chicken pox vaccine and developed a rash may not visit until the rash is gone. Those who have not had the chicken pox vaccination nor a documented case of the chicken pox will be screened before each visit for possible exposure within the last four weeks and will not be allowed to visit if exposure has occurred. Sibling visitation may be suspended completely on the advice of the Infection Control Department or during times of unit emergency.

Family/Visitor Health

It is expected that all guests are healthy: no colds, flu, diarrhea, vomiting or infectious diseases such as chicken pox. Guests may be asked to leave if an individual is exhibiting signs or symptoms of illness. 

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