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Open Enrollment

Open Enrollment Dates: Wednesday, Oct. 14, through Friday, Oct. 30, 2020

Contact the HR Solution Center at 443-997-5400 with any questions.

JHHS 2021 Open Enrollment Newsletters

Open enrollment is the one time each year that you can review your benefits elections and choose the coverage that will work best for you and your family in the coming year. This is your only opportunity to enroll in or make changes to benefits, unless you have a qualifying change in status such as a birth, marriage or loss of coverage. Any changes you make will become effective Jan. 1, 2021.

New this year: Sign-up for a virtual benefits fair
Visit for live chat sessions, vendor presentations (both live and recorded) and more. Benefits fairs will begin Oct. 7 and will remain available to you throughout the open enrollment period. Take advantage of this great resource to help you make the best enrollment decisions for you and your family.

Note: Before you enroll for 2021 benefits, check SmartSource and make sure your home address is up to date to guarantee your insurance card will be sent to the correct address. To make address or profile updates, log in to employee self-service (ESS) and make the change. 

For step-by-step instructions on how to enroll for benefits in the SmartSource platform, click here to access the SmartSource enrollment guide.

To make your benefits selections:

  1. Log on to
  2. Enter your JHED ID and password, if prompted.
  3. Go to Benefits Marketplace and click “Go.”
  4. Make your enrollment selections.
  5. Review your benefit selections and complete the checkout process.
  6. Print your confirmation statement and keep it for your records — you will need it if you have questions later about the benefits you chose for 2021. Don’t forget to confirm your dependents and beneficiaries!

If you do not make changes during the open enrollment period, your current benefits elections will remain in effect in 2021. However, you will not be enrolled in a flexible spending account or receive a tobacco-free credit for 2021.

Open Enrollment Resources

Questions? Contact the HR Solution Center at 443-997-5400 or email