In This Section      

mySupport Employee Assistance Program

Emotional Support

Through mySupport, JHHS employees and their household family members have free 24/7 access to confidential counseling and referral services for help with stress at work or at home, emotional distress, a difficult life transition, or other challenges. When you call mySupport, a clinician will listen, provide support, and help you identify resources and next steps. If you choose to arrange a televideo or in-person appointment, mySupport will provide referrals to licensed clinicians in your area. Your first five in-person counseling sessions are free and won’t require use of your insurance. You and your family members also can opt for an in-person appointment with a member of the mySupport On-Site Clinical Team, located on various Johns Hopkins campuses.

You can reach mySupport 24/7, 365 days a year, by phone at 443-997-7000 or by scheduling an appointment.

Daily Life Assistance

Struggling to find that balance between work and home? Let us lighten your load. Through mySupport, you and your household family members have 24/7 telephone access to a daily life assistance counselor who can offer resources and referrals for child care, elder care, pet care, parenting issues—even household help, such as finding a contractor. mySupport’s online services also can help you find services and resources for prenatal care, adoption, emergency care, summer camps, school and college search, and other needs. And mySupport also offers phone and in-person legal services; financial services, such as help with budgeting, managing debt, and tax preparation; and identity theft resolution and consultation.

You can reach mySupport 24/7, 365 days a year, by phone at 443-997-7000 or by scheduling an appointment.

JH myConcierge

JH myConcierge is available to you and your family to help you find and book personal services, travel services, relocation assistance, lifestyle services, special occasions, referrals & appointment setting, and wellness activities. JH myConcierge is available 24/7 and can be reached by calling 1-833-659-6674. Click here for more information.

Upcoming Events

Coping and Thriving Webinar Series, OnDemand Series and Resources
As crises arise, we have to change our ways of coping and adjusting. Change can sometimes feel overwhelming and difficult to navigate. mySupport has partnered with Family Programs and Wellness Programs to bring you the Coping and Thriving Webinar Series to provide resources to help you cope, heal and thrive through the crises we face. Click here for upcoming webinars.

mySupport Resources

Visit, you will need to use the following: 

Username: JHHS

Password: JHHS

There’s even a mobile app, giving you access to mySupport – Resources for Living wherever you are.

Additional Resources