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Appointments, Referrals and Billing

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We see patients at the following locations:

Find out what information you need to bring with you to your first appointment and learn more about medical billing.


Request An Appointment

  • Schedule by phone

    New and existing patients: 410-955-8240
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  • Schedule online through MyChart

    Existing Patients: Log into MyChart | Sign up for MyChart.
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Learn more about our patient services for out-of-state and international patients.

For Referring Physicians

If you have a patient you would like to refer to the Kelly Gynecologic Oncology Service, please call 410-955-8240, then select option 3. Time is of the essence in treating gynecologic cancers. That’s why we have an expedited process to get your patient into our office as soon as possible. We are happy to partner with you to provide the best care possible and will regularly update you on your patient’s status.

Preparing For Your Appointment

If this is your first time visiting a Johns Hopkins doctor, our staff will ask you to provide us with information about:

  • Your general health
  • Your previous diagnosis and treatments
  • Your health insurance card and/or information

What to Bring to Your Appointment

Including your health insurance card, you should bring the following with you to your appointment:

  • If your insurance company requires you to obtain a referral from your gynecologist or primary care physician before seeing a specialist doctor, please bring it with you.

  • All patients should complete a patient history form prior to their first visit. This form is available in English and Spanish.

  • This should include any tests you may have had done, including bloodwork, surgical reports or biopsy reports from other hospitals. Sometimes your doctor will forward this information directly to our office. Please give us a call a few days before your appointment to make sure we have received your charts/records.

  • Please bring the actual films so our doctors can look at real images, as well as a report summarizing the images.

  • Please bring your pathology reports and request that your pathology slides be sent to Johns Hopkins for review by our gynecologic pathologists. Please request these materials from your physician and have the pathology slides sent to:

    Kelly Gynecologic Oncology Service
    600 N. Wolfe St
    Phipps 281
    Baltimore, MD 21287

  • Our staff prefers that you bring the actual medication bottles, but if this is not possible, you can also bring a written list. Be sure to include the medication name, including the generic substitution, the number of milligrams and how many times a day you are directed to take the medicine. Also, include any directions, such as “take with food.”

  • Import contacts include emergency names and phone numbers our staff members can call if necessary.

  • This also includes your diagnosis and treatment.

  • All of our patients receive important health information during their visits, and you may want to keep everything in one place.

  • In case your appointment lasts longer than you expected it is advised to bring snacks or items that can keep you occupied.

We want to make sure all of your information is entered correctly into our files. Remembering to bring the items listed above will help ensure your appointment runs smoothly.

Financial Information

Learn more about medical billing and pay your bill online. Listed below are some frequently asked questions about billing and health insurance.

  • Patients receive two types of billing statements that represent a summary of all charges:

    • Hospital statements, which reflect facility charges (inpatient rooms, equipment, etc.) 
    • Physicians’ statements, which represent the doctors’ charges; itemized bills are available upon request
  • Most of the time, insurance companies will cover the cost of treatment. Patients may be responsible for certain costs and should refer to their individual policies for specific terms of coverage and exclusions.

  • A balance on your bill may just mean that you still have claims pending with your insurance company. If a claim has been denied by your insurance company, you will receive notification.

  • Patients without medical insurance should contact a financial counselor. The counselor will work with the patient and billing departments to set up payment arrangements.

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