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Patient Feedback

Health professionals standing bedside with a patient

Our goal at Suburban Hospital is to provide our patients with the highest quality health care combined with exceptional service. One of the best ways to do this is to ask our patients about their experience so we can identify what we are doing right and areas that may need improvement. 

We have a formal survey process whereby patients are randomly selected to receive a satisfaction survey by mail or email. To expand that process, we now offer our patients and family members a chance to offer feedback here on our website. You may also use this online form to identify staff members that provided exceptional care to you. 

If you receive a survey, we appreciate you completing and returning it. 

If you wish to file a complaint or grievance, please call 301-896-2000 or write to us.

Suburban Hospital
8600 Old Georgetown Rd
Bethesda, Md. 20814

For more information, please refer to our Patient Handbook.