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Patient Safety and Quality at Johns Hopkins Medicine

Each day in a hospital, staff members undertake complicated tasks caring for patients. Johns Hopkins Medicine's patient safety efforts aim to ensure that all of these steps work together to deliver high-quality, compassionate care to all patients across our health system.

Johns Hopkins Health System hospitals and services consistently receive awards and honors for patient safety and quality, including Top Performer on Key Quality Measures by the Joint Commission, Magnet designation for nursing, HomeCare Elite and Delmarva Foundation Excellence Awards. The Johns Hopkins Hospital has been ranked No. 1 in the nation by U.S. News & World Report for 22 years of the survey's 25-year history, most recently in 2013.

Patient Safety and Quality Measures

This website shares data for the Johns Hopkins Health System. Here, you will find information about key safety issues and the patient's experience of care, including:

Patient Experience — Based on survey results from previous patients, you can see how others rated their experience of care from a Johns Hopkins Medicine hospital or home health care provider.

Infection Prevention — These measures include the rate of CLABSIs, a bloodstream infection caused by a central line (large IV) that are considered preventable and hand hygiene, the percentage of medical staff members observed washing their hands or using hand sanitizer before and after caring for a patient.

Core Measures — These measures are national standards of care and treatment processes for common conditions. Core measure compliance shows how often a hospital follows each of these steps.

Surgical Volumes — Studies have shown a strong relationship exists between the number of times a hospital performs a specific surgical procedure and the outcomes for those patients. In 2016, we started sharing our hospitals' surgical volumes for many common and high-risk procedures.

Quality of Care Ratings — The quality of patient care star rating is a summary of how well the Johns Hopkins Home Care Group and Potomac Home Health Care perform on nine quality measures such as ambulation.

These measures will be updated as new data becomes available each quarter, and we will share additional safety and quality data in the future.

How to Read the Data

Each patient safety and quality measure has a dedicated website where you can see graphs of our performance and learn more.

Key Content Areas — Each measure includes an explanation of its importance, how Johns Hopkins Medicine continues to improve, and ways that patients and family members can support safety. Clinical staff members are featured, sharing how they support safety and quality every day.

Specific Hospital Data — You can find the data for each adult hospital by using the tabs on top of the graph. Graphs are interactive and show numbers when you select a specific point on the line graph.

Reporting Period — Safety and quality measures share recent quarterly data and information for the past three years. For most of the measures, the recent quarter is shown first as a bar graph, with the three years of data represented below as a line graph.

Comparison — Where applicable, we compare our performance to the state and national averages that are publicly reported by the Centers for Medicare and Medicaid Services.

Our Commitment to Transparency

Patients and their loved ones deserve to be informed about the quality of their heath care. At Johns Hopkins Medicine, we are dedicated to sharing our performance and how we work to provide the best care with past, present and future patients. The Johns Hopkins Armstrong Institute for Patient Safety and Quality coordinates safety and quality improvement efforts and training across our health system.

We hope you will find this website a valuable resource and encourage you to ask your health care team if you have any questions or concerns.