Patient and Family Support at the Pediatric and Congenital Heart Center

When your child needs treatment for cardiac issues, the whole family may need support. Our team at the Pediatric and Congenital Heart Center provides patient- and family-centered care to support families at all stages of their child’s treatment.

Child Life and Social Work

Child Life Services

Our Child Life specialists work in the inpatient and outpatient settings to enhance the emotional and social well-being of your child and family throughout your health care experience. The Heart Center has a dedicated Child Life specialist who supports our kids in all phases of their care.

Learn more about Child Life services at Johns Hopkins Children's Center.

A child life specialist and young girl sit on the floor

Social Work

A social worker will collaborate with your care team to assist in meeting any psychological, emotional, social and practical needs your child or family may have.

Learn more about social work services at Johns Hopkins Children's Center.

A mother helps her son blow her nose as he suffers from pertussis in children

Accommodations

Believe in Tomorrow Children's House

The Believe in Tomorrow Children’s House at Johns Hopkins is beginning efforts to build a brand new, state-of-the-art Children’s House! 

Our 1915 McElderry Street location is currently closed. However, we are proud to partner with The Residence Inn-Johns Hopkins Medical Campus to provide accommodations to our Believe In Tomorrow families while the new Children’s House is being constructed. The hotel is just 2 blocks away from the hospital (4 min walk). Although rooms are located at the hotel, families are guests of The Children’s House and our staff handles all parts of scheduling the stay from referral through checkout.

Phone: 410-614-2560

Learn more about accommodations at Johns Hopkins Children's Center.

Photo of the exterior of the Believe in Tomorrow Children's House

Ronald McDonald House

The Ronald McDonald House provides a temporary home-away-from-home for families of seriously ill children. The Ronald McDonald House serves as a temporary residence near the hospital where family members can sleep, eat, relax and find support from other families in similar situations. A hospital social worker, unit nurse or doctor must refer the family.

Phone: 410-528-1010 (ext. 0)

Learn more about accommodations at Johns Hopkins Children's Center.

Exterior of the Ronald McDonald House

Hotels and Housing

Johns Hopkins has negotiated discounted rates for patients and families with a number of hotels near our hospitals. When requesting reservations, ask about specific offers for patients at the hospital you plan to visit.

Learn about hotels and housing at Johns Hopkins.

Dining, Services and Amenities

The Johns Hopkins Hospital has a number of services available to help your and your family's time here be as pleasant and comfortable as possible. Dining options range from a quick cup of coffee and grab-and-go meals to gourmet soups, salads and entrees.

See Dining, Services and Amenities at The Johns Hopkins Hospital

A food court employee hands a food item to a hospital worker across the food bar

Feeding Services at Mt. Washington Pediatric Hospital

If your child needs feeding support after surgery, they may be referred to our affiliates at Mt. Washington Pediatric Hospital, located in north Baltimore.

Learn more about the Program for Feeding Disorders at Mt. Washington.

mount washington pediatric hospital entrance

What to Expect at the Pediatric and Congenital Heart Center

  • About Your Appointment

    With innovative therapies and child-focused care, the Pediatric and Congenital Heart Center provides each infant, child or teen with a tailored plan, comprising the most effective diagnostic, medical and surgical approaches.

    A nurse, mom and newborn baby
  • Patient Stories

    Our patients and families talk about their experiences at the Pediatric and Congenital Heart Center in their own words.

    Baby Beau

We Are Here to Help

Katie Swan, Clinical Operations Manager, Pediatric and Congenital Heart Center

Katie Swan provides operational support and navigation to all Heart Center patients, families and providers. Whether scheduling appointments, procedures and surgeries or arranging housing, Katie’s role is to make your experience in the Heart Center as easy as possible.

Contact by Phone443-287-1262
Contact by Email[email protected]

Katie Swan