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COVID-19 Update

We continue to monitor COVID-19 cases in our area and providers will notify you if there are scheduling changes. Please continue to call your providers with health concerns. We are providing in-person care and telemedicine appointments.

Learn about our expanded patient care options and visitor guidelines.

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Villages

  

Locations

 

Villages are currently located at the following Johns Hopkins Community Physicians practices:

    
 

Frequently Asked Questions

GENERAL

  • A village is a mobile-care unit located in the parking lot outside of our practice where symptomatic patients can be seen in-person to determine whether they can safely be seen in the practice. We will provide testing, such as flu and COVID-19, and select clinical-care services. The villages provide an extra layer of precaution for patients and staff so you can safely be cared for when you are showing symptoms.

  • Look for a large tent in the parking lot. There will be plenty of signage helping you navigate to the designated area. While each location may look slightly different, you’ll want to look for a large drive-thru tent alongside two shipping container-looking structures.

  • The health care villages allow you to be seen safely in-person and ensures that you receive high-quality care even if you are showing COVID-19 symptoms. The village allow us to provide any necessary viral/COVID-19 testing safely outside of our practice.

  • We will offer COVID-19 testing and clinical care for COVID-19 positive patients.

  • Currently, we have villages in White Marsh, Odenton Pavilion II, Germantown and Frederick

  • Yes. Villages will be located in several geographic regions across Maryland. You can choose which village to receive care based on what fits your needs. Please inform your care team which village you prefer, otherwise you will be scheduled at the nearest location to your practice.

  • Yes, all villages will be staffed by our Johns Hopkins Community Physicians providers and staff.

  • Your primary care provider may work a shift in the village, but we cannot guarantee a visit with your personal PCP. Not to worry though; all Johns Hopkins Community Physicians providers deliver high-quality care and your records are always easily accessible when you see any provider within the Johns Hopkins system.

  • At this time, the villages are open to all Johns Hopkins Community Physicians patients.

 

APPOINTMENTS

  • Yes! Video visits are always our first option. Only patients who need to be seen in-person will be directed to the villages.

  • To ensure everyone’s safety, no walk-ins will be allowed. Patients will be seen by appointment only.

  • If you are coming for testing only, please stay in your car as testing will be in a drive-thru format. If you are coming for clinical care (checking ears, listening to heart, etc.) then yes, you will need to get out of your car to be seen in our clinical care pod.

  • That is perfectly fine. We will be able to accommodate walk-up care for patients who take public transportation to their appointment. Please inform the clinical staff member when scheduling your appointment that you are planning to arrive without a vehicle.

  • When the clinical staff member schedules your village appointment, they will determine if you need to be seen in the office again for follow-up care. If you do, you can go ahead and schedule your follow-up appointment for the next day. If your results come back as COVID-19 positive, your visit will be changed to either a video visit or to the village for clinical care.

  • Results can take up to 48 hours to receive. If you have not heard from anyone after 48 hours, please contact your primary care office.

  • Call us first! If you are sick or not feeling well, call your primary care provider first, no matter the time. Your primary care provider knows you best and can provide you with advice and treatment options, and may be able to see you for either a same-day, weekend or evening appointment. If you call after-hours, our nurse triage team will be able to assist you.

 

COVID-19 TESTING

  • It may take up to 48 hours to receive results.

  • Your test results will be available via MyChart. Please let us know if you need assistance in activating your account or visit mychart.hopkinsmedicine.org/mychart.

    • Already have an activation code? You can also use the activation code provided on your After Visit Summary after your appointment, emergency room visit or hospital stay at a Johns Hopkins Medicine facility. You can sign up at home when it is convenient for you, within 45 days of the visit. From your computer or mobile device, log on to mychart.hopkinsmedicine.org and, using your unique authentication code, follow the steps to enroll in MyChart.
       
    • Don’t have an activation code? Current Johns Hopkins Medicine patients can sign up for MyChart by completing an online form. On the MyChart login page, click "Sign Up and Verify." You will need to answer some of the following questions:
    • Full name (required)
    • Address (required)
    • Date of birth (required)
    • Legal sex (required)
    • Mobile, home, work phone
    • Last four digits of your social security number
    • Medical record number
     

    If the information you provide matches exactly, you will receive an email to complete the sign-up within one business day of completing the form. If you do not receive this email, please call the MyChart helpline at 855-389-6928, or contact your provider’s office to get an activation code.

  • We usually receive COVID-19 test results within 24 hours. Once a test is conducted and the results are negative, you can schedule your in-office appointment for the next business day. We will have clinical and administrative staff working in the villages who can help you schedule follow-up appointments. If your results are COVID-19 positive, your visit will be scheduled for a video visit or in the village for clinical care.

  • Yes, as long as everyone meets our criteria for testing and have an appointment.

  • Not all urgent care clinics provide testing. Going to a Johns Hopkins office ensures high quality care, accurate test results and provides continuity of care with a health care team that knows you and your medical history best.

 
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