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Johns Hopkins Community Physicians is proud to offer this seamless primary care experience so that you can get Johns Hopkins-quality care, where and when you need it. Connect virtually with a Johns Hopkins health care provider that is part of your primary care team within 48 hours, often much sooner. During your appointment, we can order lab work and x-rays, and prescribe certain medications. Current patients can schedule via MyChart.
Benefits of Johns Hopkins Medicine Primary VirtualCare
Appointments within 48 hours, often much sooner.
Extended weekday and weekend hours available.
Convenience – no transportation time or cost.
We collaborate with your primary care provider’s office.
Appointment Hours
Monday – Friday: 7:00 a.m. – 7:00 p.m.
Extended weekday and Saturday hours are available and vary.
What We Treat
Common conditions that our health care team can treat include, but are not limited to:
- Allergies
- Bronchitis
- Cold and flu symptoms
- COVID-19
- Mood disorders
- Orthopaedic conditions
- Pink eye
- Poison ivy
- Rash
- Respiratory infection
- Sinus problems
- Urinary tract infection
Additionally, because Primary VirtualCare is managed and run by Johns Hopkins Community Physicians, we are able to provide medication refills and provide episodic care to help manage issues such as high blood pressure, blood sugar management and more. These are services that other on-demand virtual care options are not able to provide.
Johns Hopkins Medicine Primary VirtualCare is not for emergency medical matters. Please call 911 if you are experiencing a medical emergency.
Frequently Asked Questions
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All established Johns Hopkins Community Physicians patients (pending location at time of the visit) can use Johns Hopkins Medicine Primary VirtualCare.
New Johns Hopkins Community Physicians patients that already have an establishing appointment scheduled can also Johns Hopkins Medicine Primary VirtualCare.
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Current Johns Hopkins Community Physicians patients can schedule an appointment with Primary VirtualCare via MyChart. When you select “urgent” and “video visit,” your primary care provider and Primary VirtualCare providers will populate as options. You can also schedule via phone by calling your primary care office and selecting the "schedule an appointment" prompt.
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You will access your appointment via MyChart.
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Via secure video, the health care provider will discuss your symptoms, answer your questions, make a diagnosis and recommend next steps.
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If medications are necessary, your provider will send prescriptions to your participating pharmacy.
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Patients must complete check-in and be logged on five minutes prior to the scheduled appointment time. If the patient is late logging in to their appointment, there will be a possibility they will be asked to reschedule. If additional, in-person care is needed, you will be referred back to your primary care provider.