By Team Member
Steven J. Kravet, M.D., M.B.A., F.A.C.P.
An associate professor of medicine, Steven J. Kravet, M.D., M.B.A., heads the largest primary care group in Maryland, Johns Hopkins Community Physicians, a network of suburban community practices that serves more than 900,000 patients annually at more than 40 locations throughout the state and Washington, D.C.
A third-generation pharmacist and community health care advocate who prizes the relationships that develop between patients and care-givers, Dr. Kravet has spent more than two decades at Johns Hopkins Bayview Medical Center, providing strong leadership in a wide variety of community health services. Before being named president of JHCP in 2009, he had been medical director of inpatient medical services, internal medicine and ambulatory services, as well as chief medical officer for quality and patient safety, and deputy director for clinical activity in the Department of Medicine at Johns Hopkins Bayview. As a member of the faculty in the Division of General Internal Medicine, he has obtained invaluable insights into the practical realities of primary care. Having earned an M.B.A. in Johns Hopkins’ Business of Medicine program, he has an excellent understanding of the business issues affecting outpatient care. The American College of Physicians has used Dr. Kravet’s research on primary care processes to formulate plans for redesigning health care practices.
After receiving his pharmacist degree from the Rutgers University College of Pharmacy in 1988, Dr. Kravet ran his family’s pharmacy in Spotswood, N.J., until 1992, during which time he worked on obtaining his medical degree from the Robert Wood Johnson Medical School. He arrived at Johns Hopkins Bayview as a resident in 1992 and has spent his entire career at Hopkins. Among his honors are the Resident Teaching Award and the Department of Medicine Chairman’s Award.
Melissa Feld Helicke, M.B.A., M.H.A.
Vice President of Operations and Chief Operating Officer
Melissa Feld Helicke, M.B.A., M.H.A., is vice president of operations and chief operating officer at Johns Hopkins Community Physicians.
In this role, Ms. Helicke is responsible for practice operations across all of Johns Hopkins Community Physicians. She works closely with the organization’s entire clinical and administrative leadership, and she interfaces with ambulatory leadership throughout Johns Hopkins Medicine, particularly through the Office of Johns Hopkins Physicians. She leads the effort to engage Johns Hopkins Community Physicians teams.
Prior to joining Johns Hopkins Community Physicians, Ms. Helicke was administrator and assistant dean of the Department of Medicine at Johns Hopkins Bayview Medical Center for nearly 15 years. In those roles, she partnered with Johns Hopkins Medicine leadership to build on the medical center's strengths, developing programs that grew its academic and clinical missions and reinforced its bonds with the Johns Hopkins University School of Medicine and The Johns Hopkins Hospital.
She began her career with Johns Hopkins as an administrative fellow in 1996. Ms. Helicke then moved to Johns Hopkins Bayview Medical Center as an administrator for cardiology and vascular services. After two years, she was promoted to department administrator.
In 2006, she began serving as assistant dean. Among her many accomplishments were playing key roles in facilitating new clinical research programs, developing numerous successful outpatient and inpatient clinical programs, and supporting world-class education for the Department of Medicine and medical center. She helped lead the integration of the Bayview Physicians Group into the Johns Hopkins University Clinical Practice Association and has helped solidify the medical center as a clinical and academic powerhouse.
Ms. Helicke received her bachelor’s degree in accounting from Pennsylvania State University. Upon graduation, she worked at as an auditor for PriceWaterhouse Coopers. Ms. Helicke then received her master’s degree in health administration and M.B.A. from the University of Pittsburgh.
She lives in Ellicott City with her husband and their sons.
Vice President, Finance and Chief Financial Officer
As chief financial officer for Johns Hopkins Community Physicians, Jim Clauter provides leadership in financial analysis and decision support, operational budgeting and management of assets and operating cash flows; revenue and expense management and financial development of business opportunities.
Mr. Clauter was appointed to his current role in July 2017. Prior to joining Johns Hopkins Community Physicians, Mr. Clauter served as Director of Financial Reporting for The Johns Hopkins Hospital and the Johns Hopkins Bayview Medical Center. In these roles he helped to transition and centralize the financial reporting structures of Johns Hopkins Health System Affiliates. He also participated in the East Baltimore campus redevelopment program and the Johns Hopkins Medicine-wide implementation of the SAP and Epic systems as well as supporting the growth of the Health System through efforts relating to the acquisitions of our National Capital Region hospitals.
Mr. Clauter is a graduate of Towson University and is a Certified Public Accountant. He began his career at Ernst & Young in Baltimore where he served on the Johns Hopkins Bayview Medical Center audit engagement for seven years. He lives in Bel Air with his wife, Gwen. He has two daughters, Alison and Nicole.
Raymond Zollinger, M.D., M.B.A., F.A.C.P.
Vice President of Medical Affairs
Demonstrating a passion for patient-centered excellence, Dr. Raymond Zollinger was named vice president of medical affairs for Johns Hopkins Community Physicians in 2013. Reporting to the president, he is the senior medical leader responsible for clinical and quality oversight of the providers. He oversees the employment and compensation for the 400+ multispecialty providers, and also oversees Risk, Safety, and Service for the organization.
Dr. Zollinger joined Johns Hopkins Community Physicians in 2002 as an associate medical director for the White Marsh location, where he was promoted to office medical director in 2003. In 2011, he was promoted to regional medical director for the Baltimore North region of Johns Hopkins Community Physicians. Throughout his career his efforts have led to improvements in quality, provider engagement, operations and financial performance. He is a part-time instructor for the Johns Hopkins School of Medicine. In 2012, he became a co-leader of the community intervention of the Johns Hopkins Community Health Partnership, a grant from the Center for Medicare and Medicaid Innovation. Dr. Zollinger continues to deliver primary care to a panel of adult patients at Johns Hopkins Community Physicians' Remington location.
After receiving his bachelor’s degree in Physics from Harvard College, Dr. Zollinger worked for Goldman Sachs as an analyst and then associate in fixed income. Transitioning to a medical career, he earned a Master’s degree in healthcare management from the Wharton School and a Doctorate in Medicine degree at the University of Pennsylvania. He went on to complete his internship and residency in Internal Medicine at Brigham and Women’s Hospital.
Jennifer Bailey, R.N., M.S.
Vice President of Quality and Transformation
As vice president of quality and transformation, Jennifer Bailey, R.N., M.S., is responsible for ensuring that Johns Hopkins Community Physicians (JHCP) is prepared for health care reform, including the pay-for-performance programs for improving quality and containing costs. These include meaningful use of electronic health records, value-based purchasing for Medicaid, accountable care organizations and patient-centered medical home programs.
Ms. Bailey also assists and supports JHCP’s executive team and Johns Hopkins Medicine leadership to prepare for clinical integration and the transition to accountable care and other innovative payment models, such as shared savings programs. As the liaison for ambulatory quality in the Johns Hopkins Medicine Armstrong Institute for Quality and Patient Safety, she leads projects to further integrate all components of Johns Hopkins Medicine, with the goals of improving health and quality and reducing costs. At JHCP, she has developed a mature clinical analytics program to support successful performance improvement initiatives.
Maura McGuire, M.D.
Senior Director of Education and Training
Assistant Dean for Part-Time Faculty, Johns Hopkins University School of Medicine
Maura J. McGuire, M.D., senior director of education and training at Johns Hopkins Community Physicians (JHCP). Here, she leads interdisciplinary development of approximately 1,200 JHCP employees, and works with 400 learners from the Schools of Medicine, Nursing and Public Health who train in JHCP’s practices each year. She continues to practice general internal medicine at JHCP's Remington location.
Dr. McGuire also serves as assistant dean for part-time faculty, representing a group of more than 1,500 clinicians and scientists who contribute more than $5 million per year of voluntary teaching and service to Johns Hopkins University’s School of Medicine.
An innovator and program builder, Dr. McGuire has worked for years to enhance the safety and effectiveness of primary care by focusing on infrastructure and education. She has a keen appreciation for challenges faced by patients, clinicians and learners in our primary healthcare system.
Prior to current roles, she has served as internal medicine chief, clinical education director, and director of quality and compliance at JHCP. She developed and implemented JHCP’s system-wide point-of-care laboratory program, its competency-based support staff training and pharmacist-run care management programs, and quality compliance reporting for its electronic medical record. In addition, she has provided strong leadership in primary care education at the School of Medicine, and later integrated interprofessional efforts with the School of Nursing and the Bloomberg School of Public Health where she holds adjunct appointments.
Dr. McGuire matriculated in the School of Medicine in 1979 after receiving her degree in chemical and biomedical engineering at Carnegie Mellon University, where she also studied fine arts. She completed her medical training as a member of the Osler housestaff and subsequently as a fellow in hematology. Since joining the faculty in 1989 in the division of general internal medicine, she has taught primary care and hospital medicine to 20 generations of Osler housestaff and has mentored dozens of residents and fellows.
Among her honors are the American College of Physicians' Theodore Woodruff Award in Clinical Teaching, the School of Medicine’s Professor’s Award for Excellence in Teaching in Clinical Sciences, the Alpha-Omega Alpha Part-Time Faculty Teaching Award, and several Department of Medicine resident teaching awards.
Leslie Rohde, M.B.A.
Senior Director of Human Resources
As senior director of human resources at Johns Hopkins Community Physicians, Leslie Rohde, M.B.A., works to integrate multiple medical practices into the Johns Hopkins Health System and works directly with practicing physicians, physician leaders and administrators.
Ms. Rohde has more than 25 years of human resources management and leadership experience in health care and private industry.
Ms. Rohde received her bachelor’s degree in human resource management from Towson University and her master’s degree in business administration from the Loyola College Executive M.B.A. program.
Kathryn A. Waldeisen, M.H.A.
Chief of Staff
As chief of staff, Kathryn Waldeisen reports to the President and is responsible for special projects, strategic planning and implementation of the President’s agenda. Ms. Waldeisen also works closely with the President to develop, plan and implement the Johns Hopkins Medicine Primary Care Strategy in collaboration with the Office of Johns Hopkins Physicians. Since 2017, she has taken a leadership role to engage Johns Hopkins Community Physicians (JHCP) in performance excellence through the Malcolm Baldrige National Quality Award.
Ms. Waldeisen began her career at Hopkins in July 2013 as a post-graduate administrative resident for Johns Hopkins Medicine International and joined JHCP in September 2016. She received her Bachelor in Science in Biology from The Pennsylvania State University and Master in Healthcare Administration from The University of North Carolina at Chapel Hill.
Michael Albert, M.D., F.A.C.P.
Chief of Primary Care Clinical Innovation
Chief of Internal Medicine
In addition to providing primary care in Odenton, Michael Albert, M.D., F.A.C.P., serves as chief of primary care clinical innovation at Johns Hopkins Community Physicians.
In this role, Dr. Albert oversees key innovation and business development for Johns Hopkins Community Physicians, interfacing with chiefs and regional directors across the entity, as well as collaborating with Johns Hopkins Medicine and Johns Hopkins University leaders. He also directly oversees existing innovative care models and all care coordination transformation and implementation efforts throughout the organization.
Dr. Albert has been with Johns Hopkins Community Physicians for more than a decade, having joined as a full-time provider in our Odenton internal medicine practice in 2009. A year later, Dr. Albert became the office medical director at East Baltimore Medical Center. In 2013, he was promoted to regional medical director and he assumed the role of chief of internal medicine in 2015.
Dr. Albert received his bachelor’s degree in Ecology and Evolutionary Biology from Princeton University in 1996. After four years of teaching middle school science, he went on to earn his medical degree from the University of Maryland in 2004, and completed his residency at the University of Maryland Medical System in 2007.
Molly W. Jackson, M.H.A.
Assistant Director, Marketing & Communications
Molly Jackson, M.H.A., is the assistant director, marketing and communications, for Johns Hopkins Community Physicians (JHCP). In this role, Ms. Jackson reports to the president and directly oversees all JHCP marketing and internal, institutional and executive communications efforts. She interfaces with Johns Hopkins Medicine marketing & communications leadership to ensure integration and alignment of strategic goals. In addition, Ms. Jackson leads our engagement efforts—both employee- and community-related.
Ms. Jackson joined Johns Hopkins Community Physicians in November of 2012 as a communications specialist focused on internal communications. She received her B.A. in International Affairs with a concentration on International Economics from The George Washington University and earned her M.H.A. from the University of Maryland in 2020.