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Community Resources

COVID-19 Community Resources

Pediatrician Rachel Thornton and social worker LaToya Mobley discuss the various resources, including food, internet and utilities, available to families in Maryland during the COVID-19 pandemic.

 

Helping Families Connect to Community Resources Is Critical to Our Mission

The Hopkins Community Connection program has compiled these resources for general assistance and cannot guarantee the accuracy of external links. If errors are discovered or more resources should be added, please contact HCC@jhmi.edu.

  • Download the PDF
  • As we continue to mount responses in our region to the COVID-19 pandemic, Johns Hopkins Children’s Center is committed to sharing important messages with our community to support the health and well-being of children and families.
  • While coronavirus disease COVID-19 has been mostly mild in children and usually can be managed at home, it has had a significant impact on daily life for children and families.
  • Children’s health depends on ensuring access to healthy environments in which to grow and develop. This includes food and shelter, adequate supervision, and developmentally appropriate services and environments. It also means supporting parents and other caregivers with all the resources they need to care for themselves and the children who depend on them.
  • As the changes to daily life in response to the pandemic persist, families may find themselves in need of support that they never used before. This makes it all the more important for pediatric clinicians and child-serving organizations to be familiar with available resources.
  • Those who work directly with children and their families, from clinical staff members to educators and early childhood , should screen and refer families in response to the heightened risks of food insecurity, financial instability, lack of housing needs and emotional stress. Supporting families with children in this way is integral to health.
  • The resources compiled here are intended to help everyone at the forefront of caring for children and families in our region so we can help them connect to the resources and support they need in these difficult times.
  • The resources compiled here are intended to help everyone at the forefront of caring for children and families in our region so we can help them connect to the resources and support they need in these difficult times.

Jump to:

Food Resources: Meal Sites and Pantries

Statewide

SNAP (Food Stamps)

  • All BCDSS offices are now CLOSED to the public beginning Monday, March 16, 2020 until further notice.
  • Applications can still be accessed online through myDHR (also including temporary cash assistance and energy assistance)
  • City residents who do not have Internet access may request a copy of the paper application be sent to them by email, fax or US mail by calling 443-423-6400, or 1-800-332-6347, Monday- Friday, from 8:30 a.m. to 5:00 p.m.
  • SNAP recertification period has been extended 6 months if recertification was due in March/April/May. No action is needed at this time
  • Maryland Hunger Solutions can assist with completing and submitting SNAP applications over the phone, submit any changes to your active SNAP case and answer any questions about your benefits. Contact MHS at 866-821-5552
  • MD Food Bank can assist with SNAP applications over the phone at 1-888-808-7327

SNAP Legal Issues

The Homeless Persons Representation Project has launched a hotline in response to the substantial demand for free legal representation to help Maryland families get and keep SNAP benefits. Call 800-613-2518 for assistance.

Pandemic-EBT

  • Flyer in English
  • Flyer in Spanish
  • Households with children who have temporarily lost access to free or reduced-price school meals due to pandemic-related school closures will be eligible for Pandemic-EBT benefits.
  • Monthly benefits will be calculated at the daily rate of $5.70 per child for each day the child’s school was closed
  • March, April, and May benefits will be issued in June, and Pandemic-EBT benefits will continue to be issued for the duration that schools are closed due to COVID-19.

SNAP Online

  • Flyer in English
  • Flyer in Spanish
  • You can now use your Supplemental Nutrition Assistance Program (SNAP) benefits to shop online for fresh produce and groceries? Participating online stores now accept SNAP benefits for online orders and will deliver to you. Use your EBT card to shop securely for fresh produce and groceries at these participating stores in the Maryland area: Amazon, ShopRite, Walmart .

The Maryland Food Bank

Pantry locator

Enter your zip code in the form below to search for nearby Maryland Food Bank partners organizations such as food pantries and soup kitchens.

Maryland Meals Site Search

  • State-wide interactive map of locations offering free meals

Maryland Hunger Solutions

SHARE Food Network

  • Organization that offers groceries at roughly 50% discount to anyone who is interested, can be purchased with EBT cards

By County

Food sites have been activated to protect vulnerable populations, including children and families and older adults. Identification or personal information will NOT be required at food sites. This is NOT a public benefit that would be considered on the public charge test. Site locations included below.

Allegany County

Allegany County Public Schools:

  • ACPS COVID-19 updates
  • The ACPS system will be providing three meals per day for students (breakfast, lunch, snack) at all 21 schools between 11a -1p, M- F. All meals can be picked up at once by the parent or student at any of the schools (even if not enrolled there)

Anne Arundel County

Anne Arundel County Public Schools:

  • AACPS is providing free breakfast, lunch, and dinner to children aged 2-18 at 37 schools between 12 – 2:30p. and 23 mobile curb-side locations found in the links below.
  • PDF of meal sites
  • Meal site map
  • AACPS news release website

Baltimore City

COVID-19 Free food distribution sites:

Baltimore City Public Schools:

  • COVID-19 hotline: 443-984-2000
  • Website for updates
  • MTA information regarding buses going to meal sites
  • The district has developed downloadable learning packets that students may complete while schools are closed due to COVID-19. Packets are available at meal sites as well.

Food Rescue Baltimore:

  • Food distribution dates/times updated through their Facebook page

Baltimore City Government:

Baltimore County

Baltimore County Public Schools:

  • BCPS will distribute free meals to students. Students may pick up breakfast, lunch, and dinner (three meals in one bag) at 50 locations and must be present to receive meals in the parking lots of the locations identified on weekdays from 11 a.m. to 1 p.m
  • List of locations
  • Map of locations

Baltimore County Government:

Food Resource Page

  • Includes meals for youth and groceries for families
  • If you have questions or need assistance with food access, call 410-887-2594 or email food@baltimorecountymd.gov.
  • If you are a senior, or contacting us on behalf of a senior, with food access needs, call 410-887-2954 or email aginginfo@baltimorecountymd.gov

Calvert County

End Hunger in Calvert County Food Pantry Finder:

  • Distributing free 4 day supply of breakfasts and lunches called “Kid’s Kits. You can pick up one kit per child, the child DOES NOT have to be with you.
  • If your child or a child you know needs food, call or text: (410) 474–2548

Calvert County Public Schools:

Free meals and snacks will be provided to children ages 2-18 (regardless of where they live or go to school) via a drive-through delivery system at schools below, M-F between 11-12. Follow updates here.

  • Calvert High School
  • Southern Middle School
  • Patuxent High School

Calvert County Community Resources:

  • Link to PDF of resources

Calvert County Government:

  • Website of Community Resources (including food

Carroll County

Carroll County Public Schools:

  • Breakfast and lunch provided to children aged 18 and younger. No need to be enrolled at the school, but child needs to be present to receive food.
  • Locations found here

Cecil County

Cecil County Public Schools:

  • CCPS is distributing free meals M-F between 11a – 12p. Locations found here.

Charles County

Charles County Public Schools:

  • CCPS is offering free meals to all children 18 and younger through curbside distribution of breakfast and another meal at 11 school sites. Found here

Charles County Children’s Aid Society:

  • Organization has a food pantry, clothing, baby and personal items. Call 301-645 – 1561 for information or go to site to make an appointment

Frederick County

Frederick County Public Schools

  • FCPS is serving breakfasts, lunches and suppers to go at 22 sites throughout Frederick County on M-F, 8:30 – 9:30 am for breakfast and 11: 30 a.m. – 12:30 p.m.
  • Community sites are providing “to go” meals from school busses from 11: 30 a.m. – 12:30 p.m.

Harford County

Harford County Public Schools:

  • List of meal sites
  • Children age 18 and under and/or any HCPS student, regardless of age, will receive a nutritious breakfast, lunch, and dinner in a single pickup. Children must be onsite to pick up meal, and families are encouraged to bring bags.

Howard County

Howard County Public School System:

  • List of Grab-N-Go sites
  • HCPSS will provide free “Grab-N-Go” meals (breakfast, lunch, dinner) to anyone age 18 and under and/or any HCPSS student, regardless of age, during the March school closures.
  • Meals will be available from 11:30 a.m.–1:30 p.m., weekdays

Montgomery County

Montgomery County Public Schools:

  • MCPS is pleased to collaborate with Manna Food to distribute weekend backpack food sacks throughout the county. Distribution will take place on Fridays. Please click here to see the most up-to-date list of meal sites.

Prince George’s County

Prince George’s County Public Schools:

  • Breakfast, lunch, and a snack will be available weekdays from 10a – 1p. Students must be present to receive meals. Full list of meal sites here.

Washington County

Washington County Public Schools:

  • WCPS is providing free meals to all children. Locations can be found here.

Food resources: WIC

Statewide

To enroll in WIC, families need to submit the following:

  • Crib card for the newborn or after visit summary which will need to include the height and weight of the baby
  • Proof of the address (lease, MVA ID, official household bill statement)
  • Proof of income (paystub or medical assistance or food stamp card will be accepted)

By County

Anne Arundel County

For an appointment, call 410-222-6797 (English) or call 410-222-0139 (Español)

Baltimore City

Baltimore City WIC is teleworking until further notice and staff are conducting TeleWIC services appointments. Those needing WIC services or health care providers can call 410 396-9427 or 410-396-9423 for assistance.

The JHH WIC Office reports new families who need to sign up for WIC should scan or take a picture of their documents and send them to johnshopkinswic@gmail.com. If a family does not have access to email, they may also text their documentation to WIC using WIC’s dedicated text line 410-409-8889. Appointments will be conducted over the phone.

To contact:

  • Leave a message at the Eastern Ave Clinic (410- 261-0001) or the main number (410-614-4848)
  • Spanish-speakers, call Yadira Foley at 443-841-0637Referrals for JHH WIC locations can also be made online here
  • Referrals for JHH WIC locations can also be made online here

The above format is being accepted at these locations:

  • Johns Hopkins WIC
  • Cherry Hill
  • Eastern Ave
  • Jai Medical @ Park Heights
  • Park West
  • Belair Edison
  • Adventure Dental/Loch Raven
  • Pratt St
  • Mondawmin (Health Families. Office Only)
  • Sarah’s Hope Office
  • Hampden Family Center
  • Union Baptist
  • Baltimore City Judy Center
  • Benjamin Franklin Center
  • Gilmore St.

Baltimore County

Baltimore County WIC can be reached at 410-887-6000 Phone (410-887-6007 fax).

Harford County

Contact the main WIC hotline 1-800-242-4942.

Howard County

Call WIC at 410-313-7510.

Housing and Utilities

  • Evictions in Maryland are halted while there is a state of emergency. More information regarding evictions can be found here.
  • The executive order by Governor Hogan on March 16th prohibits utilities, such as electric, gas, water, sewer, cable, Internet and phone lines, to be cut off nor incur late fees.
  • The Maryland Office of People’s Counsel has energy guides and resources for every county in Maryland. They can be accessed at http://www.opc.maryland.gov/

Housing

Utilities

Water

  • The City of Baltimore will only accept payments (i.e. water, parking, etc.) online and by mail. Late fees will be suspended through at least May 1st. Water services will not be cut off because of non-payment during the state of emergency.
  • Baltimore City and County will halt water shutoffs for failure to pay. Baltimore City’s Community Action Partnership (CAP) Centers are closed. CAP Center staff will continue to report to the centers to field customer phone calls and process applications for energy assistance and the city’s BH2O water discount program.
  • Baltimore County CAN programs are open. More information can be found through their website

Electricity and Gas

  • Community members may still apply for energy assistance online at myDHR or call 410-396-6406 for more information.
  • City residents who do not have Internet access may request a copy of the paper application be sent to them by email, fax or US mail by calling 443-423-6400, or 1-800-332-6347, Monday- Friday, from 8:30 a.m. to 5:00 p.m.
  • BGE (Baltimore Gas & Electric) is suspending service disconnections and waiving new late payment charges through May 1.

Internet

  • Comcast will provide 2 months of free internet services. Effective Monday, March 16, 2020, new Internet Essentials customers will receive two free months of Internet service. The following policies will be put in place and will stay in effect for the next 60 days.

  • Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit: xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  • No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions.
  • Internet Essentials Free to NewCustomers: It’s now easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.

Phone Access

  • Maryland Lifeline Program

  • Lifeline service is available for traditional landline phones, cell phones, fixed broadband, and mobile broadband.
  • Eligible citizens receive a discount off their smartphone service. If you can’t pay, eligible customers can receive free service.

Transportation

  • Maryland Department of Transportation: Updates regarding transport are provided here. Social distancing is practiced, and travel is limited to essential personnel at this time.
  • County Ride: Senior and disabled individuals, who are unable to pick up a meal, may have one delivered by calling the Maryland Access Point at 410-396-CARE (2273), for eligibility into the home-delivered meal program.
  • Moveable Feast: Transportation is continuing for essential appointment. Process for new members is happening as slots open and Ryan White recipients are prioritized at this time.
  • Mobility: Applications if sent via mail or fax are being processed. Interviews are now conducted over the phone. Transportation continues for medical appointments, prescriptions, and food related travel.

Insurance and Health

Insurance

Carriers are required to waive any time restrictions on prescription medication refills and authorize payment to pharmacies for at least a 30-day supply of any prescription medication, regardless of the date upon which the prescription medication had most recently been filled by a pharmacist. This will allow individuals to obtain medications in advance of any quarantine.

  • Maryland Health Connection: Launched a special one-month emergency enrollment period through June 15 for Qualified Health Plans. Medical Assistance redeterminations due in March will be automatically extended to April. Applications can be completed online or over the phone at 855-642-8572 weekdays from 8 a.m. to 6 p.m.
  • Sliding Scale Clinics: In Baltimore City can be found here
  • MedStar Union Memorial Pharmacy: Offers free delivery within 5 miles of most of their pharmacy locations. Call 410-554-2557.
  • HealthWell Foundation: Has created a COVID-19 Ancillary fund for eligible families to assist with cost associated with delivered food, medication, diagnostics, transportation and telehealth as a result of COVID-19 risk or incidence.
  • Health Care for the Homeless: People without homes can receive care at the downtown clinic. More details can be found here.

Mental Health

Local

  • Thrive Behavioral Health: continuing to connect with patients via telehealth
  • Better Tomorrow Starts Today (BTST): continuing to connect with patients via telehealth
  • Better Health System of Baltimore: The Network of Care link on their website has an interactive directory of behavioral health services and resources in Maryland. * Ask if providers are offering remote tele-therapy services.
  • The Maryland Behavioral Health Integration in Pediatric Primary Care: The BHIPP phone line (1-855-632-4477) remains open during normal hours. Their team is available to help address the mental health needs of patients as new concerns and disruptions to care and daily life emerge related to the new coronavirus pandemic.
  • Baltimore Crisis Response: For crisis management BCRI (410-433-5175) is still accepting referrals for patients twenty-four hours per day
  • Kennedy Krieger Institute: offering telehealth services
  • The Family Tree: (1-800-243-7337) has a twenty-four parental stress hotline
  • NAMI Metropolitan Baltimore Helpline: Available Monday-Friday 9am-5pm at 410-435-2600
  • Anne Arundel County Crisis Warmline: Available 24/7 at 410-768-5522
  • Charles County Public Schools: CCPS school psychologists are available for parents/guardians who have concerns about their children's social, emotional and behavioral development. Call 240-776-5802 from 10 a.m. to 3 p.m., Monday through Friday beginning Wednesday, March 18 to speak with a CCPS school psychologist. Callers should be aware that conversations are one time only, do not constitute a counseling relationship and should not be considered confidential. Topics of conversation should be focused on educationally relevant topics, such as how to help my child maintain a routine during COVID-19 and readjust to going back to school.

National

  • National Crisis Text Line: Available 24/7. Need help? Text 741741
  • National Suicide Prevention Lifeline: Available 24/7. Need help? Call 1-800-273-8255 (TALK)
  • The Trevor Project: The leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) young people under 25.
  • SAMHSA’s Disaster Distress Helpline: Provides 24/77 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call 1-800-985-5990 or text TalkWithUs to 66746
  • NAMI: national guide with information and resource
  • TALK SPACE: Offers online therapy with licensed clinicians. They participate with some employee assistance programs and behavioral health plans. Current promotion of $100 discount when you sign up with Code 1004U. For information about a variety of topics: https://www.talkspace.com/blog/
  • Massachusetts General Hospital: The Department of Psychiatry has put together a curated set of resources with a particular emphasis on materials that will be of use to providers and those they serve. Guide can be found here. Topics include: General Mental Health & Coping, Specific Mental Health Conditions, Families & Children, Health Care Providers, and Mindfulness & Other Tools.

Stress

Families

Families are quickly facing new challenges related to the coronavirus, which might be causing a high level of stress for parents and caregivers. Our team of pediatric psychiatrists and psychologists from John’s Hopkins Children’s Center have compiled a list of recommendations and resources to help parents and caregivers talk to kids about COVID-19 and to cope with parenting stress that may be heightened in light of the pandemic response. Here are some Key tips:

Parent and Caregiver Stress and Coping:

  • Parents and caregivers are critical to the health of children, and it is imperative they are doing what they can to take care of themselves as well. As much as possible, eating healthy meals, getting enough rest, and making time for exercise can all help.

Managing Family Anxiety and Stress:

  • Stay informed, but avoid over-whelming yourself with coverage of the virus
  • Take coronavirus breaks by unplugging from your phone/TV and engage in a fun indoor or outdoor activity like playing a game or taking a walk.
  • If you or a loved one is having a difficult time coping with the outbreak, you can get outside help: Get help or call a crisis hotline
  • National Child Traumatic Stress Network printable handout: Taking Care of Yourself

Physical Fitness and Stress Management:

Childcare

Under Maryland law, a child must be at least eight years old to be left alone in a house or car. State law also says a child must be at least 13 years old to baby-sit another child. Generally, it is left up to the parent to decide whether a child who is at least eight is mature enough to be home alone. Any time you leave your child alone, be sure the child knows what to do in case of an emergency. Child Protective Services (CPS) may become involved if a child of any age is left alone and is placed at risk of harm because he or she is unable to manage on his or her own. CPS may also become involved if your child's babysitter or caretaker is unable to properly care for him or her.

LOCATE Childcare

Maryland Family Network’s LOCATE: Child Care (877-261-0060) has extended hours to respond to increased call volume during the pandemic. *Providers are only open to children of essential employees at this time.

  • Parents should call Monday through Friday from 7:00 AM to 7:00 PM.
  • A real time chat feature is available Monday through Friday between 8:30 AM to 4:30 PM or use the self-guided web version of LOCATE: Child Care 24/7 online
  • Specialized services for parents of children with special needs as well as Spanish language LOCATE: Child Care are also available

Baltimore Mutual Aid Spreadsheet: Individuals offering to help neighbors with errands, child care, pet care and more.

Baltimore Health Professionals Mutual Aid Cooperative: Will connect you with student volunteers who are willing to assist with your essential life needs during the ongoing COVID-19 outbreak. CHILDCARE is our current focus, given the statewide school closures beginning 3/16. Given our limited capacity we are unfortunately limited to INPATIENT physicians and nurses at JHH and UMMC (ED, MICU, medical IMC and select medicine floors in order of COVID overflow).

Baltimore Neighborhood Quarantine Response Teams: Those with healthy immune systems can assist our neighbors. When we are well we can buy groceries, pick up prescriptions, offer to walk our neighbor's dogs or do anything else that would make it easier for folks to stay inside. If you are a vulnerable individual and need assistance self quarantining see the “vulnerable persons” signup sheets below to get connected with a local neighbor who can help you with activities outside of the home.

Immigrant Populations

Baltimore City: The Mayor’s Office of Immigrant Affairs (MIMA) is working with the City’s Joint Information Center to ensure that critical information is available in multiple languages. In addition, MIMA has been working closely with the Health Department to develop a central location for translated resources which will be accessed through the department’s main website.

  • Weekly updates provided via MIMA’s Facebook page
  • GovDelivery weekly updates, subscribe to receive updates in multiple languages at mima@baltimorecity.gov and are also posted here.

Weekly updates in Spanish being aired MIMA is partnering with media social influencer Pedro Palomino and Johns Hopkins Centro Sol to share weekly updates in Spanish. “Informe Semanal: COVID-19 Tu Doctor y tu Municipalidad” will air via Somos Baltimore Latino Facebook page.

Esperanza Center: All programs are closed to in person services, but teleservices are being provided for health, legal and other programs, details found here.

Asylee Women Enterprise: Asylee Women Enterprise, also known as "AWE", journeys with asylum seekers and other forced migrants as they navigate the immigration legal process, begin to heal from past trauma and rebuild their lives in Baltimore.

  • Office is open for appointments for food, diapers, and case management needs.
  • Facebook page for daily updates

CASA: Organization is open, but teleworking. Although CASA is suspending in-office services, we are reorganizing and doubling down to ensure that all of our members have access to online, telephone, and texting assistance. Details here.

Centro Sol: Promotes equity In health and opportunity for Latinos by advancing clinical care, research, education, and advocacy at Johns Hopkins and beyond in active partnership with our Latino neighbors.

  • Link to COVID-19 resources in Spanish

Protecting Immigrant Families: PDF of Immigrant Eligibility for Public Programs during COVID-19

Other Resources

Libraries

Pratt Library: All Pratt Library buildings are closed to the public. While the physical buildings are closed to the public, that does NOT mean a shutdown of library services. Use your library card online to access digital services. Anyone who doesn’t have a library card can access the Pratt eCard from home and begin using these services.

Anne Arundel County Public Library: Anne Arundel County Public Library buildings are closed. No late fees will be charged. Digital resources are available

Transportation

Baltimore City: The Department of Transportation has suspended ticketing of vehicles for street sweeping parking violations, along with 48-hour parking violations in Baltimore City.

Work/Business/Unemployment Concerns

Empower Work: Offers free and confidential support for critical work moments through connection with trained peer counselors via SMS or live web chat from 11:30am to 11:00pm EST https://www.empowerwork.org/blog/worried-about-coronavirus-work

State of Maryland:

Restaurant Workers: One Fair Wage has an intake form here to request emergency funds as they become available

Small Business owners: The Baltimore Development Corporation is coordinating with City and State agencies and the federal government to identify resources available for businesses. Let us know how you are being affected by taking this business impact survey: http://bit.ly/2wc7hXG This information will be kept confidential. Please know that we are working to find ways to make the survey accessible to Limited English business owners.

Legal

MD Access to Justice Commission: Resource page regarding how to navigate the civil justice system during this time. Includes (landlord/tenant/eviction issues, utilities, unemployment, immigration, etc).

Links and Phone Numbers

2-1-1 Maryland: A partnership of four agencies working together to provide simple access to health and human services information. 2-1-1 is an easy to remember telephone number that connects people with important community services. Call specialists answer calls 24 hours a day, every day of the year. Press Option 2 for information about the Coronavirus and resources.

Mayor’s Office of Children & Family Success (Baltimore City)

Family League of Baltimore

National Child Traumatic Stress Network: Parent/Caregiver guide to helping families cope with the Coronavirus

NASEM Forum for Children’s Well-Being COVID-19 Resources:

  • Children’s health
  • Supporting children with special needs
  • Homeschooling and educational resources
  • Mental health for parents
  • Emotional well-being
  • Clinician resources

B’More for Healthy Babies COVID-19 Resources and program updates

State of Maryland: Guide to COVID-19 related updates

Baltimore County Government

  • COVID-19 Resource Guide
  • The Baltimore County Department of Health has issued a hotline for residents to call with questions or concerns about COVID-19. The number is 410-887-3816. The hotline is open seven days a week, from 8:30 a.m. to 5 p.m.

COVID-19 Information

Anne Arundel County Government: COVID-19 Resource Guide

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