What we are doing to keep you safe

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    Testing and Screening

    All patients are screened. Depending on the care needed, a COVID-19 test may be required. Our staff are screened every day.

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    Wearing Masks and Protective Equipment

    Everyone – patients, visitors (when permitted) and staff – wears a mask. Our staff also wear other protective equipment.

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    Rigorously Cleaning

    We frequently clean and disinfect surfaces and waiting rooms. All exam, treatment and operating rooms are cleaned before and after each patient.

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    Physical Distancing

    Everyone stays 6 feet apart, except when needed for treatment. We are minimizing contact during check-in and limiting who may accompany a patient into our care facilities.

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    Offering Video Visits

    Depending on your care need, we may be able to offer you a video visit.

Before Your Appointment Day

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    Check in from home

    You can check in on your computer, mobile device or over the phone for many appointments. If you’re unsure, call your doctor’s office.

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    Follow COVID-19 instructions

    Many patients will receive a text via mobile devices to self-screen. If you need a COVID-19 test, be sure to self-quarantine afterwards. When you schedule your appointment, we’ll provide all this information.

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    Take proper precautions

    Wash your hands, practice physical distancing and wear masks when needed.

What to expect when you arrive

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    Visitor restrictions

    For your safety, we are limiting the number of visitors that can enter our care facilities. Check for current visitor policies before you leave for your appointment.

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    Wear your mask

    If you don’t have one, we’ll provide one. Children under 2 are not required to wear a mask.

  • Illustrations of ineffective face masks, including a mask with a valve, a bandanna and a neck gaiter

    Mask guidelines

    Bandanas, gaiters and masks with exhalation valves are not permitted to be worn as face coverings at Johns Hopkins Medicine facilities.

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    Be prepared for screening

    As you enter one of our care facilities, you may be screened.

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    Park and wait

    For some appointments, you may be asked to wait in your car. When you make your appointment, our staff will let you know.

How you can stay safe at home

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    Get a COVID-19 vaccine when you are eligible.

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    Wash your hands frequently

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    Cough into your bent elbow or tissue (and throw away)

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    Avoid touching your face

  • Man and woman demonstrating social distancing

    Practice physical distancing

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    If you feel sick, unless it's an emergency, stay home and call your doctor about your symptoms

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    Clean frequently

  • icon of a mask

    Wear a mask

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    Practice wellness and stress relief

  • Multiracial family wearing face masks

    Be sure your family follows the same guidelines