General Information

Enrollment Resources

After I have enrolled:

Self-service password reset (available 24 hours)

Can my site administrator reset my password?

Yes, your site administrator can reset your password.

I forgot my password and/or my challenge questions.

Please call the Help Desk, available 24/7 at 855-284-5465, and ask to open a CareLink ticket for password resets. Please allow up to 48 hours for processing your request. We highly encourage you to set up the challenge questions so you can reset your password automatically via self-service.

Accessing Patient Information

Technical Questions