To monitor success and identify areas needing improvement at Johns Hopkins, survey partner Press Ganey Associates asks patients to respond to hospital-specific questions.
The Press Ganey questions measure patients’ perception of how well aspects of their experience were handled, using a rating scale of Very Good, Good, Fair, Poor, and Very Poor.
While these survey data aren’t standardized across all hospitals, they are more comprehensive than HCAHPS and target areas for improvement.
Here you will find how patients rated their overall satisfaction with their care at Hopkins and their likelihood to recommend Hopkins to others.
The Johns Hopkins Hospital
The Johns Hopkins Hospital (JHH) Adult Inpatient
Overall Rating of Care |
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From July 2008 through June 2009, the majority of our admitted adult patients who responded to a satisfaction survey said the overall rating of care given at The Johns Hopkins Hospital was good or very good. |
The Johns Hopkins Hospital (JHH) Adult Inpatient
Likelihood to Recommend |
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| From July 2008 through June 2009, the majority of our admitted adult patients who responded to a satisfaction survey said they are likely to recommend The Johns Hopkins Hospital to others. |
The Johns Hopkins Hospital (JHH) Adult Outpatient
Overall Rating of Care |
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| From July 2008 through June 2009, the majority of our adult outpatients who responded to a satisfaction survey said the overall rating of care given at The Johns Hopkins Hospital was good or very good. |
The Johns Hopkins Hospital (JHH) Adult Outpatient
Likelihood to Recommend |
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| From July 2008 through June 2009, the majority of our adult outpatients who responded to a satisfaction survey said they are likely to recommend The Johns Hopkins Hospital to others. |
