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Throughout Johns Hopkins Medicine, we've made improving service and providing prompt communication with our patients' physicians among our top priorities. Today, all aspects of communication with referring physicians are consolidated under one roof: Referring Physician Services. This office integrates: the Hopkins Access Line (HAL), providing around-the-clock help for referrals and patient transfers; the Central Physician Directory database, enabling Hopkins to easily send to referring and personal physicians timely information about their patients; and the Physician Liaison Service, helping physicians better navigate Hopkins. It also handles any problems or concerns they might have.

Hopkins Access Line (HAL)

1-800-765-5447
(Continental United States)
410-955-9444
(Baltimore area and international calls)

The Hopkins Access Line (HAL) is a referral service provided by Johns Hopkins Medicine. HAL's toll-free number - operational 24 hours a day, seven days a week - was created in response to the growing needs of physicians to reach Hopkins physicians quickly. HAL gives practicing physicians and faculty the opportunity to assist one another in the diagnosis and care of patients.

As a physician, your call will be received by a HAL service representative. Our representatives have access to Hopkins physicians' schedules, on-call lists, and telephone and pager numbers - all the numbers needed to reach the physician promptly. If you wish to speak with a specific physician and he or she is unavailable, the representative will direct you to an available specialist or arrange for the requested physician to return your call.

The HAL service is for physicians only. If you are not a physician and wish to request an appointment yourself, please use our online appointment request form. You may also call our appointment service lines: 410-955-5464 for calls in Baltimore; 1-443-287-0528 for calls from outside the Baltimore area; and +01-410-955-8032 for calls from outside the United States.

HAL representatives are responsible for every call being completed to physicians' satisfaction. They are available to help you with any needed arrangements. If you are a physician and your patient requires transportation, HAL representatives can help make the necessary arrangements through Johns Hopkins Lifeline. Hopkins Lifeline coordinates and transports patients and families requiring sedans or cabs, paratransit vehicles, ambulance and air-medical transports from around the corner or around the world. Our staff provides assistance in obtaining the appropriate level of care and mode of transport.

Through HAL, physicians also may request information about Hopkins seminars or Continuing Medical Education programs. HAL representatives have current lecture listings and can facilitate physicians' registration.

For assistance, please call 1-800-765-5447 (Continental United States) 410-955-9444 (Baltimore area and international calls) or contact us at jhmcares@jhmi.edu.

Central Physician Directory

Admission notices, discharge orders and discharge summaries can be sent to referring physicians either automatically or through the office of the admitting physician. To be sure your name is in our directory, please contact us at jhmcares@jhmi.edu.

Physician Liaison Service

1-800-759-7734
(Continential United States)
410-502-2737
(Baltimore area and international calls)

Staffed by physicians for physicians, our Liaison Service is available to answer physicians' questions, provide advice about Hopkins Medicine and its services, and deal with any problems or concerns you might have.

For assistance, please call the numbers above or contact us at jhmcares@jhmi.edu.


Johns Hopkins USA: For Out-Of-Town Patients

Johns Hopkins USA provides one point of contact for out-of-town patients, helping you identify the appropriate physician or specialist to see, and coordinate multiple medical appointments.

To talk with a Hopkins USA representative, call 1-410-735-HUSA (4872) or email HUSA@jhmi.edu. Visit the Hopkins USA Web site at www.hopkinsusa.org

Johns Hopkins International Patient Services

Johns Hopkins International Patient Services coordinates all aspects of international patients' medical care, paying special attention to their personal, cultural and travel-related needs. The professional staff helps arrange consultations, second opinions or treatment, and coordinates appointments in a timely manner. Medical record review, language interpretation, cost estimates and assistance with travel arrangements are also offered. For help, call +01-410-955-8032 from outside the United States, or visit Johns Hopkins International's web site: www.jhintl.net

Johns Hopkins Executive Health Program

The Executive Health Program provides corporate executives a comprehensive health assessment and preventive strategy, paying special attention the needs of busy executives and their families. Evaluations are scheduled for one day, with a possible second day if additional tests are required. Before arriving at Hopkins, patients in the program are assisted with medical appointments and travel arrangements by courteous professionals who provide efficient access to our facilities. If needed, language interpretation and translation of medical records are provided for international patients and guests.

To make an appointment or for more information, contact:

The Johns Hopkins Executive Health Program
601 North Caroline Street, Suite 7165
Baltimore, Maryland 21287-0942 USA
Phone: 1-888-544-1340 or 410-955-9819
Fax: 410-614-8816
E-mail: jhehp@jhmi.edu

The Marburg Pavilion At Hopkins Hospital

Located in the historic Marburg Building at The Johns Hopkins Hospital, the Marburg Pavilion provides deluxe accommodations for adult patients. A limited number of private rooms and two-room suites are available for an additional charge. They feature fine wood furniture, private baths, entertainment centers, and an array of services, including expanded dining menus and overnight sleeping accommodations for family members.

Call 410-614-4456 for more information.

 
 
 
 

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