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Patient-Family Advisory Council

Patient-Family Advisory Council meeting taking place

Johns Hopkins Bayview’s Patient-Family Advisory Council helps bridge the gap between the viewpoints and experience of patients and their families, and organizational decision-making. Council members include former or current patients of the Medical Center, family members of current or former patients, and employees from throughout the hospital (including nurses, techs, therapists, physicians, administrators and executives).

The group meets monthly to discuss any number of operational or service issues at hand. The goals of the council are to:

  • Serve as a communication channel between families and hospital staff
  • Promote improved relationships between patients, families and staff
  • Provide a venue for patients and families to assist in evaluating and gaining input on the delivery of services to patients
  • Collaborate as partners with staff, physicians and administration in the planning and operation of programs to enhance care and services
  • Shape change throughout the hospital and improve patient safety

These objectives also are in line with a larger, system-wide strategic priority to be the national leader in the safety, science, teaching and provision of patient- and family-centered care.

Patient Family Advisory Council | Johns Hopkins Bayview Medical Center

Johns Hopkins Bayview Patient and Family Advisory Council members talk about their reasons for being a part of the PFAC and the impact they've made on the patient experience.

Voices from the Patient-Family Advisory Council: Colleen

Colleen Carroll’s husband Don was first diagnosed with Alzheimer’s Disease in 2008. She cared for him at home before coming to Johns Hopkins Bayview Medical Center in 2011, when Don was at the end-stage of the disease. Find out more about their experience at the Medical Center.

Voices from the Patient-Family Advisory Council: Eric

In 2013, Eric Rittmeyer's wife Karlyn suffered a ruptured brain aneurysm and was transferred by Lifeline MEDEVAC to Johns Hopkins Bayview Medical Center. Find out more about their experience at the Medical Center.

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