The Council is composed of Green Spring Station staff, physicians, patients, family members of patients and members of the community. All members must be 18 years of age or older.
The Green Spring Station PFAC seeks the patient and family perspective to promote a culture of patient and family-centered care. The PFAC provides an avenue for the voice of the patient to be heard.
Patient Advisor Role and Responsibilities
Patients and their families are knowledgeable members of the care team and can offer unique perspectives and valuable feedback about their experience at a hospital. Learn more about what it’s like serving on a PFAC.
- Promote respectful, effective partnerships between patients, families, and clinicians.
- Increase understanding and cooperation between patients, families, and staff.
- Transform the culture towards patient- and family-centered care.
- Improve quality, patient safety, and patient health outcomes.
- Establish a link between the hospital and the community at large.
- Share healthcare experience with doctors, staff and other PFAC members.
- Participate in group discussions to talk about ideas for how our healthcare organizations can improve care, quality, safety, and services.
- Provide insight from the patient and family perspective about policies, care practices, and patient education materials.
- Identify patient and family needs and concerns.
- Serve on subcommittees and workgroups to help bring the patient and family perspective to these efforts.
- Encourage and support patient-centered care across the institution.
The philosophy of patient- and family-centered care focuses on:
- Respect for patients' values, preferences, and needs.
- Coordination of care for more efficiency.
- Comfort and emotional support for mental health.
- Information, communication, and education.
- Involvement of family and friends.