Patient and Family Advisory Councils at Johns Hopkins Bayview

Johns Hopkins Bayview’s Patient-Family Advisory Council helps bridge the gap between the viewpoints and experience of patients and their families, and organizational decision-making.

Patient Advisor Role and Responsibilities

Patients and their families are knowledgeable members of the care team and can offer unique perspectives and valuable feedback about their experience at a hospital. Learn more about what it’s like serving on a PFAC.

How to Join

Want to get involved? Email your completed application to [email protected] or call 410-550-0627. To explore other volunteer opportunities at Johns Hopkins Bayview Medical Center, contact the Volunteer Services Department.

PFACs at Johns Hopkins Bayview

Our Accomplishments

  • Decreased missed appointments in the outpatient clinics
  • Improved parking access for pulmonary clinic
  • Started Medicine for the Greater Good program for medical students
  • Developed the Bridge-to-Home initiative
  • Debuted MyChart (online patient portal / electronic patient medical record)


Patient Family Advisory Council

Johns Hopkins Bayview Patient and Family Advisory Council members talk about their reasons for being a part of the PFAC and the impact they've made on the patient experience.

Voices from the PFAC: Colleen

Colleen’s husband Don was first diagnosed with Alzheimer’s Disease in 2008. She cared for him at home before coming to Johns Hopkins Bayview Medical Center in 2011. Find out more about their experience.

Voices from the PFAC: Eric

In 2013, Eric's wife Karlyn suffered a ruptured brain aneurysm and was transferred by Lifeline MEDEVAC to Johns Hopkins Bayview Medical Center. Find out more about their experience.