Current EmployeesFrequently Asked Questions
Intrastaff pays its employees weekly on Fridays.
- You didn’t swipe in or out for your shift so there’s no record of your time worked.
- You work at a non-clocking location and your supervisor did not submit your time by the deadline.
Your first two paychecks will be mailed to you directly from ADP to the address on file. You can view your paystubs online through ADP ESS.
The Intrastaff On-Call Coordinator at 410-583-2950 is available 24 hours per day, 7 days per week.
If you cannot swipe in or out on a Lawson unit, you can log in to the Lawson program and clock in and out manually. If the computer isn’t working, you need to notify a nurse on the unit and let them know AND inform the Intrastaff office by calling 410-583-2950.
Yes, you can view your pay information and access W2s online by logging into ADP ESS. You can also change your direct deposit and tax forms through ADP ESS.
Intrastaff provides temporary medical staffing right when you need it
As a manager in a busy health system, your workday is already pretty hectic. Between keeping your department or unit running and dealing with the daily unexpected, the last thing you need is a staffing shortage.
Since 1987, Intrastaff has provided temporary staffing services to the Johns Hopkins Health System (JHHS). We work with managers at The Johns Hopkins Hospital and its partner hospitals, community medical offices, and other Hopkins-affiliated organizations to assist departments in filling their temporary staffing needs.
What to expect when you contact us
The Johns Hopkins Health System is a 24-hour operation, and so are we. When the Intrastaff office is closed on nights and weekends we always have a staffing coordinator on call to serve you.
Monday - Friday: 8:30 a.m. to 5 p.m.
Monday - Friday: 5 p.m. to 8:30 a.m.
Saturday - Sunday: All day (voicemail only from midnight to 4:45 a.m.)
- Please use the on-call number (410-583-2950) for all needs outside of business hours
- Voice messages received between midnight and 5 a.m. will be returned at 5 a.m.
Hiring ManagersFrequently Asked Questions
- Review all personnel files
- Review and process all invoices associated with the assignment
- Obtain JHED IDs for temporary employees
- Assign and ensure completion of required education
- Remind you to complete initial, 90-day and yearly evaluations
- We are dedicated to providing fast, friendly and helpful service, 24/7.
- We put all employees through a rigorous screening process, so you can be sure you're getting quality, qualified staff every time.
- We keep and maintain personnel files so you don't have to spend valuable time on paperwork.
Can I hire a temporary employee through an agency other than Intrastaff?
Intrastaff, on behalf of the JHHS, manages the contracts with a wide variety of outside temporary staffing agencies to ensure that your staffing needs are met. Please contact us with your specific needs and we will work with you to fulfill your request, whether it is with someone from within the Intrastaff pool or from a JHHS approved external agency. The external agencies cannot source directly to you. The placement request and fulfillment must be coordinated through the Intrastaff office.
How do I submit a request for temporary employees?
See Submit a Staffing Request section above on this page. If you've worked with us before, you can either call your staffing coordinator or submit the assignment request form. We encourage first-time Intrastaff clients to contact us so we can have a one-on-one discussion to better understand your needs.
How do you ensure that employees are a good fit for the job?
We have an extensive screening and pre-employment process that includes skills testing (where applicable), certification/licensure validation, and interviews. Many of our employees come to us from one of the Health System facilities so they are already familiar with the environment. For those that do not, we try to place them in an assignment that matches their experience and skills, and that will be a good fit for both the hiring manager and the employee. This hiring process ensures that if you want to later convert the temporary employee to a permanent position, the transition is smooth and without difficulties.
What is the weekly deadline for approving employee hours?
Intrastaff pays employees weekly. Hiring managers must approve employee hours by MONDAY of each week to ensure that employees are paid on time.
Deadlines are as follows: If your area uses time clocks, KRONOS and Lawson hours must be approved by Monday at 1:00 p.m.
How do I approve employee hours?
Please follow the instructions applicable to your area or type of time clock:
- Kronos time approval for temporary employees
- Workforce Management (for nursing staff)
How do I contact Intrastaff?
See the Contact Us page for our contact information.
Will I have the opportunity to submit feedback or evaluations?
We request feedback and evaluations on our employees based on the Health System standards for temporary employees. This helps keep your files and Intrastaff records compliant with regulatory standards. Clinical evaluations are customized to the particular role of the temporary employee. Non-clinical evaluations are more generic, stressing competency in their role, collaboration with team members, and adherence to service standards. You will be notified via email or phone to provide feedback.
How do I provide feedback on a temporary employee's performance?
We request feedback and evaluations at specific intervals, but you can submit positive or negative feedback any time by contacting your staffing coordinator.
What if I have a question about billing?
If you have any questions about billing, please email [email protected].
Johns Hopkins Intrastaff was established in 1987 to meet the temporary staffing needs of the Johns Hopkins Health System. We provide our clients with a full range of temporary clinical, administrative, IT and other business support personnel. Intrastaff is unique as we are one of a very few agencies where you receive the benefits that come with being a temporary employee while you also enjoy feeling like a member of a large organization.
Our temporary employees enjoy access to a variety of rewarding positions and the opportunity to be part of a world-renowned medical institution. Working at Johns Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Join our extraordinary team, and help deliver on The Promise of Medicine.