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Phone Service Update

We are experiencing extremely high call volume related to COVID-19 vaccine interest. Please understand that our phone lines must be clear for people with urgent and acute medical care needs. Unfortunately, this means we are unable to accept phone calls to schedule COVID-19 vaccinations at this time. When this changes, we will update this web site. Read more COVID-19 Vaccine Information

Patient Care Options | Visitor Guidelines | Coronavirus Information | Self-Checker | Get Email Alerts

Web Service Request

We have migrated to a new platform for our service desk and request ticketing needs. This migration introduces our new Web Services Portal which makes it easier for you to submit, track and keep a record of the request(s) you've submitted into the system.  Learn More

Select a topic for your request

You will notice a few enhancements when using the Web Services Support Form above. These features include:

  • Ability to use your JHED credentials and see all your open tickets in a single view
  • Comment, Cancel or Edit an open request at any time
  • Respond via email as you have in the past, or view and comment directly to your request
  • A simplified web request form with fewer fields. Once enter your JHED credentials, we won’t ask you your name, email address or other contact information.

Start a Request

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