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one patient. one record.Johns Hopkins Medicine Epic female doctor standing in front of a computer

Johns Hopkins Medicine uses a single, integrated electronic medical record system for the entire enterprise. Epic incorporates scheduling and registration, clinical documentation, computerized provider order entry (CPOE), ePrescribing and Charge Capture. It also improves the critical connection to affiliate and referring physicians across Johns Hopkins Medicine.


Need Epic Assistance?

There are many ways to get help with using Epic. Any issues with the electronic medical record system should be promptly reported.

  • By phone: at 410-955-HELP (4357) or x5-4357
  • Within Epic Hyperspace: Epic, then Epic Help Desk, then Submit a self-service ticket
  • From the JH portal:, then Helpdesk, then Epic Help, then Submit a problem ticket

Be prepared to provide your name, JHED ID, job role, location, department, and call back number.


MyChart for Patients

MyChart is a secure online portal for patients that provides information about your medical care and connects you to your Johns Hopkins Medicine health care team.

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