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For Out-of-Town Patients

If you are coming to the Kimmel Cancer Center from a distance, you need contact only one office to make all necessary arrangements associated with your visit to Johns Hopkins. The staff at Johns Hopkins USA, for patients traveling from anywhere in the country, and International Services, for patients traveling from beyond the United States, can assist you with identifying an appropriate specialist, scheduling and coordinating all your appointments, making lodging and travel plans, arranging for interpreter services, as well as other support.

Maps and Directions

  • For Johns Hopkins USA, please call 1-410-464-6555 (Monday - Friday, 8:00 a.m. to 6:00 p.m. EST).
  • For International Services, please call 01-410-955-8032, or if you prefer, send us your request by FAX 01-410-955-0209 or, by e-mail to:

Transportation Coordinator

(410) 955-6549

Need help with transportation? Shuttles to and within the East Baltimore Medical Campus are available. Call the Transportation Coordinator for assistance.  The Resource and Transportation Coordinator attends to patients' transportation needs including shuttles to and withing the East Baltimore medical campus. Additionally, this office can help make arrangements for those with special needs including wheelchair accessibility.

Travel Guide
(800) 225-2201 or (410) 464-6816
8:30 a.m. to 5:00 p.m., Monday-Friday.

Guest Services

Hospital Main Lobby, 1st Floor
(410) 614-5100

From 9:00 a.m. to 5:00 p.m., Guest Services representatives can assist visitors with directions, hotel and local attractions and special requests.

Johns Hopkins Shuttle Services
(410) 502-6880

Shuttle service within the Johns Hopkins Medical Campus in East Baltimore is available by dispatch 24 hours per day, 7 days a week. Service between East Baltimore, Johns Hopkins Bayview Medical Campus and Green Spring Station is available during weekdays only. Information on shuttle schedules, wheelchair accessibility and other information is available by calling the Transportation Office between 6:00 a.m. and 11:30 p.m., Monday-Friday.


Taxicab service is available at the Meyer entrance on Wolfe Street and at the Johns Hopkins Outpatient Center entrance. If a cab is not immediately available, you may use a courtesy phone located at each information desk which will enable you to connect directly to the dispatcher for service.

Public Transit
(410) 539-5000

The Mass Transit Administration (MTA) provides a network of affordable and accessible transportation services throughout Maryland. The complex of Johns Hopkins Medical Institutions is located along more than one bus route, is minutes away from two MARC train stations and the Light Rail, and is a stop on the METRO subway line located between the Outpatient Center and the Hospital on the Concourse Level.

Hopkins USA
855-695-4872 (toll free)

This service provides a single point of contact for out-of-town patients and their referring physicians to ensure easy access to Johns Hopkins medical services. By calling the toll-free number, Kimmel Cancer Center patients not only receive help with transportation, lodging and other travel needs, but also are provided assistance with identifying specialists and scheduling appointments. Office hours are from 8:30 a.m. to 5:00 p.m. eastern time, Monday-Friday.

International Services

Our team—made up of more than 100 care experts from 30 countries—will serve as your guide to Johns Hopkins' world-class medicine. Our dedicated team seamlessly combines your medical needs, individual preferences and cultural, linguistic and religious expectations into a tailored experience that makes Johns Hopkins feel as close to home as possible. Please call our International Medical Concierge Services team at:

+1-410-614-4633: 7:00 a.m. to 6:00 p.m. EST, Monday through Friday (11:00 a.m. to 10:00 p.m. GMT)

A member of the team will help match you with the best specialists and most appropriate services.


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