Policies have moved! All HR policies are now located in the Hopkins Policies Online (HPO) system. Please see HR Policies and update your bookmark accordingly.
Please note: The following policy is no longer available in the HPO:
- Financial Policies and Procedures – For information about financial policies and procedures, including Reimbursement for Business and Travel Expenses (FIN022), please see the JHHS Finance Policy & Procedure Manual.
View all Hopkins policies
For all JHH/JHHSC policy manuals, please visit Hopkins Policies Online. These manuals are available to staff only—JHED ID login is required.
Your employee handbook serves as a resource guide and a summary of the various policies, beneﬁts and services available and applicable to employees of JHHSC/JHH. It also summarizes your rights and responsibilities and the general conditions of employment.
Please read this handbook and use it as a reference guide. If you need further information, contact your supervisor or the Department of Human Resources.
Choose the handbook that reflects your employment status:
- Employee handbook for represented (union) employees
- Employee handbook for non-represented (non-union) employees
The following addendum has been made since the handbooks were published:
Service Excellence Reference Guide
The Service Excellence Standards of Behavior is a guide book that outlines how Johns Hopkins Medicine defines excellent service, safe practice and quality care. This reference tool will help you measure the level of service you provide every day, whether it be to patients and their families, colleagues or clients.