About Us

Jointly owned by the Johns Hopkins Health System and the Johns Hopkins University School of Medicine, Johns Hopkins HealthCare (JHHC) develops and manages medical care contracts with organizations, government programs, and health care providers for more than 250,000 plan members. A dedicated advocate for our client-employers, patient-members and physician-providers, JHHC believes that collaboration between the three creates optimal results for patients and healthy financial outcomes for our providers and employers.

Johns Hopkins HealthCare serves three lines of business: Johns Hopkins Employer Health Programs (EHP), Priority Partners, and Johns Hopkins US Family Health Plan.

Services and support JHHC provides its three health plans include:

Eligibility database management
Member and provider customer service
Claims adjudication
Member outreach programs (for Priority Partner members only)
Provider/faculty network development
Care management program and services
Enrollment services
Secure online portal for members and providers,

Following our mission, vision and core values are crucial to our commitment to uphold quality, cost effective health care and exemplary customer service.

Mission

The mission of Johns Hopkins HealthCare is to improve the lives of our plan members by providing access to high quality, cost effective, member-centered health care in support of the Johns Hopkins Medicine mission of patient care, teaching and research.

Vision

Johns Hopkins HealthCare will be a leader in innovative healthcare solutions that fulfill the Johns Hopkins promise of world class health care and deliver peace of mind.